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pmourad84 on September 21, 2023
I created a custom email signature for Gmail, and it works perfectly. Some of my teammates have Hubspot email integrated to their Gmail account. The custom signature I created does not look correct at all to them. Is there any way I can solve this? read more
0 upvote
0 Reply
MStratmann on September 21, 2023
Hi, we have a free account - we just wanted to try out one Marketing campaign - and now it is blocked and it says that this can never be changed again. I tried to upgrade to starter to get support but this is not possible in a blocked acco read more
0 upvote
1 Reply
Key Advisor
September 21, 2023 08:12
There is no support for free accounts and they point you to the user forums here in case of issue to see if the community can help you. If you search...read more
Solved
MMayer3 on September 20, 2023
I finished a marketing email, saved it and after that it disappeared, is nowhere to be found in the system manually and also URLs directly to the email or from the browser dont work (error message "email not found") I did not accidently delete it a read more
0 upvote
2 Replies
Accepted Solution
Key Advisor
September 20, 2023 09:49
You can try contacting support to see if it can be restored. Unfortunately this is a user to user forum and our options are limited.
nychd on September 19, 2023
Hi Folks, I have some marketing emails that are sent at diffrent times of day and days of week. What would be the easiest way to compare how time sent impacts performance? Thanks!
0 upvote
1 Reply
Thought Leader
September 19, 2023 20:24
Hi @nychd , this is a great question, happy to help! I recommend using the Custom Report Builder - access this tool by creating a new report f...read more
CLees0 on September 19, 2023
Hello, I am editing an email in a workflow, I hit update and HubSpot tells me: 'Any workflows using this email will get this latest version' Does this mean that the 88 people already in the workflow who have already received the email w read more
1 upvote
4 Replies
Hall of Famer | Partner
September 19, 2023 08:50
@danmoyle 😄 🤝
Solved
lvg2 on September 19, 2023
Solve this problem first for 100 points: I have a Ticket related to client X. When the ticket moves to a certain status, a marketing email is sent through a workflow. The marketing email includes a link to an external form that client X ne read more
0 upvote
3 Replies
Accepted Solution
Community Manager
September 20, 2023 03:26
Hi @lvg2 , Thanks for reaching out to the Community! I wanted to share the following related community threads where @MFrankJohnson o...read more
SColemanRTR on September 18, 2023
Hello! I hope that this all makes sense and that a solution exists. We are trying to automate a process in which we make a warm client handoff to one of our external partners through an email introduction. We have built out the email template an read more
0 upvote
1 Reply
Thought Leader
September 18, 2023 19:53
Hi @SColemanRTR out of the box, what you're looking for isn't possible - there are two types of external emails you can send with a workflow - ma...read more
Solved
ARoach4 on September 18, 2023
I have an email that will change depending on which list the contact is a member of which has been easy and works a treat. However, I have run into an issue where the contact could be a member of multiple lists and so the smart module may not choose read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
September 18, 2023 12:49
Hi @ARoach4 , With smart rules, HubSpot follows this principle: "If a visitor matches multiple rules, they will see the content in the r...read more
squigglebit on September 18, 2023
I'm using this report to analyze some email data, however I realise it is not displaying things correctly. The email was sent to send 7.45pm timezone but I realise the report is using hubspot account time, therefore does anyone know how to get some read more
0 upvote
1 Reply
Hall of Famer | Partner
September 18, 2023 08:19
Hi @squigglebit , Could you elaborate which visualization exactly you're looking for? If you want a report that "normalizes" the open ti...read more
pahy96 on September 18, 2023
I have about 2,500 contacts with the "unsubscribe from all email" property listed as "True," but none of the other 30,000 contacts have the property listed as "Fasle" Overall, I'm looking to create an active list of contacts who have: Received read more
0 upvote
4 Replies
Participant
September 18, 2023 07:59
Ok, thanks for the quick and clear answers!
CBlakelock on September 18, 2023
Hi everyone, My company has recent purchased some email contacts from Experian which come with prior permission to send marketing messaged to. I just wanted to know if anyone else has used this style of contact list with Hubspot emailing and if they read more
0 upvote
1 Reply
Hall of Famer | Partner
September 18, 2023 05:29
Hi @CBlakelock , The official answer would be that HubSpot does not allow the import of purchased lists. It violates the acceptable use policy...read more
MarkusHue on September 18, 2023
Hello Community, i would like to personalize the product content module within emails. Do sombody have experiences with programmable product modules or any ideas how i can refer to product informations, out of deals (line items), within the email t read more
0 upvote
2 Replies
Contributor
September 18, 2023 09:11
Hi @Ben_M thanks for your answer. And how would i be able to create dynmaic content in terms of products (smart content should refer to the bougt...read more
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