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Prioocare on November 06, 2025
Hi HubSpot Support Team, I have 3 marketing email templates (Email Template 1 → Email Template 2 → Email Template 3) on HubSpot Marketing Email. My question is: How do I filter contacts who have NOT been sent Email Template 2 yet? How do read more
Hall of Famer | Partner
November 07, 2025 00:48
@Prioocare no, you create a custom contact property with dropdown options for each stage - then select it for the index page board view. That is o...read more
JSitas on November 06, 2025
Hi @AnaZhukova , I'm trying to pull Line Items into an auto email and am sending it via a Deal Base Workflow. I've created the custom module and used the code above but it does not seem to work on my tests? I see the use of deal.url & deal.ord read more
0 upvote
1 Reply
Community Manager
November 07, 2025 03:01
Hi @JSitas and Happy Friday! Thanks for reaching out to the HubSpot Community! Here are similar threads that might help you: - The solution fr...read more
EToledo9 on November 06, 2025
Hello - With previous platforms, i have been able to drop source code from previously designed eblasts and drop them in to the HTML builder on email and the email would auto generate. In Hubspot, i am getting an error "Cannot use script, scrept, sc read more
0 upvote
1 Reply
Community Manager
November 06, 2025 19:07
Hey @EToledo9 - thanks for posting in the Community! I'd like to tag in some Community experts to see if they have any insight on whether or not...read more
Solved
JWierzbicki on November 05, 2025
When I uncheck the "do not send to unengaged contacts" option, HupSpot only sends the email to any of those contacts that are already on the list I'm using, correct? In the example below, the list size is 120 but only 84 are receiving it. I've read more
0 upvote
2 Replies
Accepted solution
Contributor
November 06, 2025 00:07
Greetings @JWierzbicki , You can review the reason by clicking here: Possible reason could be, Non-Marketing, Opted Out, that you alrea...read more
aelrefai on November 02, 2025
I'm creating an email for a client that is overall white, has white backgrounds, the logo is black with a white background, when I test the email and preview in dark mode, naturally the background becomes blacked out, and the logo blends in, is ther read more
0 upvote
2 Replies
Community Manager
November 03, 2025 18:12
Hey, @aelrefai 👋 This one can be hard to pin down without more details. Can you add the logo file here? Or add screenshots? Talk soon! – Jayce...read more
Solved
TLarson5 on October 30, 2025
Hey everyone, Curious: If I wanted to have a global email module that is dynamic - so that it is in the email template but only displays when certain criteria is met - any ideas on how to do that? I Marketo, I know they have this feature (the read more
Accepted solution
Recognized Expert | Diamond Partner
October 30, 2025 11:40
Hi @TLarson5 , Here's what I would do, but there may be other ways. I would use a Smart Rule. This will display different versions of your...read more
Solved
CPrescott30 on October 30, 2025
My website is a “Managed WordPress” site through GoDaddy, but we use Hubspot for our CRM. Let’s call our website “ tacos.org ” and that my email is “john@tacos.org.” I want to use the marketing emails feature in Hubspot. Here’s what Hubsp read more
0 upvote
1 Reply
Accepted solution
Member
October 30, 2025 11:50
Turns out I just didn't understand that technically "@tacos.org" is a subdomain of " www.tacos.org " and will work just fine if we follow best practi...read more
Solved
PWike on October 30, 2025
Hi, I have added Mailchimp to HubSpot, however when I go to configure it, its asking about mapped fields. I have email selected but then it insists on a custom field that I don't need, if I don't fill it out it wont let me proceed, if I do read more
0 upvote
1 Reply
Accepted solution
Participant
October 30, 2025 10:42
Hey @PWike ! HubSpot needs at least one mapped field besides Email. On free or starter plans, custom mappings aren’t supported so you see the purc...read more
SFeinberg on October 28, 2025
I am not using gmail or outlook and need to use Imap. I have entered my outgoing/incoming servers correctly. I have entered my password correctly I have entered the ports correctly What did I do wrong and how to i get this work.
0 upvote
2 Replies
Member
October 28, 2025 16:01
OK. But it will be tomorrow because I am seeing if my email provider will allow me to exchange the address out for gmail. If they do, then no worrie...read more
Solved
NickFrederiksen on October 28, 2025
Hi, I am trying to send an email using the single-email send api, but I keep getting a 400 Bad Request response. The response body is no help, as it only contains this text: "Invalid request". I guessed as much from the 400 response... I find t read more
0 upvote
3 Replies
Accepted solution
Participant
October 28, 2025 10:21
Happens when a few prerequisites/auth bits are off. Use a Private App token with the transactional-email scope (not the SMTP token) and make sure you...read more
Solved
victoriakell on October 27, 2025
It would be extremely helpful for accounts that use the Brands add-on to have a folder system within HubSpot for organizing marketing email templates. Our company is the parent account for multiple brands, and we create approved content from the cor read more
2 upvotes
2 Replies
Accepted solution
Hall of Famer | Partner
October 27, 2025 11:41
Hi @victoriakell , The best place for these kinds of requests, monitored by the product team, is the ideas section of the community: https://...read more
Solved
Schmidts_Atze on October 27, 2025
Hi there, I hope someone can assist me. I want to schedule a marketing email in HubSpot however fail to add my signature into the email. What am I missing? I created a marektimg email with only text and want to add my signature in the end of the e read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
October 27, 2025 09:33
@Schmidts_Atze Signaturen sind ein Baustein, der nur in Sales-E-Mails genutzt werden kann, nicht in Marketing-E-Mails. In Marketing-E-Mails müsstes...read more
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