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SBlevins on February 11, 2025
I cannot find this anywhere on HubSpot Knowledge Base or in the community. When I try to set my Contacts's marketing status (to a non-marketing status), the options are not available. I've looked at all of these: https://knowledge.hubspo read more
0 upvote
1 Reply
Hall of Famer | Partner
February 12, 2025 00:15
Hi @SBlevins , Which subscription level are you currently on? https://knowledge.hubspot.com/account/manage-your-hubspot-subscription#find-you...read more
WFPAMC on February 11, 2025
Hi All, Attempting to create some simple emails to send to our member list, and am completely unable to use the tools here. Starts to load up, and the UI stays grayed-out, and the "preview" doesn't load and shows the sad page icon. I hav read more
0 upvote
2 Replies
Member
February 11, 2025 13:13
Hi @karstenkoehler , No banners or notices are on that screen.
Solved
K_Mokws on February 11, 2025
Every time I want to uncheck the checkbox next to "Use this as my reply-to address", it prompts me to an upgrade page and doesn't allow me to check or uncheck the box. Went through the knowledge base and couldn't figure out what's happened. Currentl read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
February 11, 2025 06:46
Hi @K_Mokws , A custom reply-to email address is a Marketing Hub Professional / Enterprise feature. The lock indicates that you don't have the...read more
sgbrux on February 10, 2025
Hi, I want to send emails to customers that displays all add-on services they purchased from us, along with the respective 'get started' guides for each of the services. We have 12 total add-on services. If they didn't purchase any add-on, the email read more
0 upvote
4 Replies
Contributor
February 11, 2025 11:20
Could you copy/paste your code here please?
Solved
zjmg on February 09, 2025
Hi, Using API, is it possible to fetch the email open rate of specific recipient? Context: I'm trying to integrate HubSpot API to our app and I'm trying to check how many emails were sent to a recipient and how many of these emails are opened/read read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
February 09, 2025 14:59
Hi @zjmg , Using the CRM API, you could Look at these two contact properties and perform a simple division: Marketing emails delivere...read more
Solved
KWhite37 on February 07, 2025
I am using WordPress for my XPMatters and HubSpot as my CRM. I do mostly one-to-one marketing at this point and want to track clicks and opens with my emails. HubSpot is currently replacing my URLs in one-to-one emails with "https://dxs7rh0 read more
0 upvote
1 Reply
Accepted solution
Hall of Famer
February 07, 2025 17:04
Hi @KWhite37 thanks for sharing your question with the community, I'm happy to help as much as possible. Since your website is hosted on Word...read more
Solved
PMishra16 on February 06, 2025
I am creating a workflow with 9 different flows, each containing 8 drip emails sent at a one-week interval, making it an 8-week plan. This results in a total of 72 emails across all flows. To get started, we plan to launch the workflow with the fir read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
February 06, 2025 23:57
Hi @PMishra16 , The important concept to understand here is enrollment: as long as a record is still within a workflow and as long as they sti...read more
Solved
aujosh84 on February 06, 2025
How do we enroll a list of customers to receive a series of automated marketing emails as part of a workflow that triggers customized product recommendations pulled from our backend inventory/web service / product system?
1 upvote
2 Replies
Accepted solution
Most Valuable Member | Elite Partner
February 10, 2025 08:40
Hey there @aujosh84 and welcome to the Community. With the recommendations from @BérangèreL you should have the tools you need for this. Here's a...read more
qwebb on February 06, 2025
why I can not connect with my Email?
0 upvote
1 Reply
Community Manager
February 06, 2025 16:42
Hey @qwebb , welcome to our Community. Thank you for sharing a screenshot about it. The "Unauthorized" error usually means there's an is...read more
Solved
alyssa_CTD on February 04, 2025
I built a workflow with the enrollment trigger being the contacts are in a specific import (See below, name of import removed, 9 contacts total). The next step was delay until 2/4 at 10:00AM, then deploy a survey email. However, despite the workflow read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
February 04, 2025 13:55
Hi @alyssa_CTD , Have you checked the workflow actions log to see if the contacts enrolled and whether there were errors? https://knowledge.h...read more
sammijune on February 03, 2025
Hello, I have generally read that activity data can be pulled from Mailchimp to HubSpot. I understand that this is best done via an app marketplace connection between the two systems. If we're sunsetting Mailchimp, can we connect and see Mai read more
0 upvote
3 Replies
Contributor
February 07, 2025 13:15
@sammijune - Adding a bit more context here about the information I've gathered since. I will update once I have integrated or imported data to giv...read more
jon_sola on February 02, 2025
When setting up double opt-in email for subscriptions we selected a page/landing page to which the user will be redirected from the email. We created a custom page based on our own template, and are unsuccessfully trying to get the user's email to read more
0 upvote
2 Replies
Member
February 03, 2025 02:42
Thanks for the input! We're using our own *HubSpot* custom page template. I tried using variables like {{ contact.email }} but it's not showing anyth...read more
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