@TDeacy to adjust someone who is already enrolled, you need to do the following:
1. Go one by one and click "Pause" (screenshot 1)
2. Then ...read more
Hi, Just tried to create a marketing email and this seems to be down/broken. I also tried to clone an old email with the same result, just blank. is there a problem?
If you are having trouble opening or creating a marketing email, there are several things you can try to troubleshoot the issue: Check your intern...read more
Hello community, by mistake all of my marketing email was deleted and I don't know how to recover it. Does anyone have any options to retrieve this information?
I have a multi-text type field that is storing a different piece of code for each of my contacts. That code is essentially HTML that I would like to drop into my emails that would load a different personalized message. Problem I am running in read more
Hi I am trying to attached a hyperlink to a meetings on an automated workflow but it redirect me to a invalid URL. I tried to do it like the file attached but it doesnt look good in the mail since it appears all the URL. How can I solve it? read more
Hello @MMolejon ,
Thank you for reaching out to our Community!
Is this happening to a specific user? I would recommend checking if the cont...read more
Hello, Is there a way to create multiple marketing email signatures for various teams on HubSpot and track the performance based on impressions, clicks, and click-through rates (CTR) for each? Thank you.
Hello @CHaddad , thank you for reaching out!
Each contact owner can customize their own signature . You may not compose a signature for other ...read more
We have some specific contacts who want to receive our marketing emails but are currently classified as unengaged. What is the simplest way to give these contacts the ability to re-engage? I do NOT want to uncheck the box to send emails to unengaged read more
Hello, I want to know how can I get the list of contacts who had unsubscribed from all emails from the year 2019 to 2021. Is there any way to know about these details in HubSpot? Thanks
Hi @KaKaRoT ,
Not by using the list tool directly, no. You would have to export the property history for "Unsubscribed from all email", as ex...read more
Under both the Email > Analyze tab and the performance metrics for individual marketing emails, the vast majority of devices used to open emails are marked as 'other' by HubSpot. There's no definition for this on either page. What does 'othe read more
With privacy features that have come about in recent years, the features that are used to determine device, etc. are no longer working thus they are ...read more
Hi there, Can the workflow action be implemented based on the translations of the email subscription types, if we define the language of the email here, does it sync the language with email subscription types translation?
No, @Laiba_Zakir_w4 , it will not. Please see my first reply. This translation is only cosmetic to the user, it's not equivalent to subscribing to a...read more
I'm sure there's no way around this but if there is, I'd love to know. Otherwise its pretty idiotic. After I send out a marketing email to 1,167 contacts, I can view the recipients by clicking the email in the Marketing Email List. Thats great. read more