Hello Fellow HubSpot Users! We send out sponsored emails to our audiences and a couple months ago, we had partners reaching out to us raising concerns about extra spaces/lines within the TEST emails we would send to them. e.g. " Between each paragr read more

Hi, I am looking to creat a report where I can break down emails sent by the "From Address" I then want to see for a specific week what the number of emails sent was, open rate, click through rate, and reply rate are. From what I could tel read more

Hello there, The company I work for is starting to use email marketing via hubspot. We're adding our historic contacts into hubspt (past customers and deals that have recieved communications from us in the past) and also new inquiries that have read more

Discover HubSpot’s 2025 State of Newsletters Report , a deep dive into how 400+ creators are shaping the future of newsletters—from content creation to audience growth and monetization. Learn how newsletters have evolved into essential engines of m read more

Hi, I have set up a custom token in an email content (via automated workflow) using the format {{ custom. key }} , but I haven't seen any resource indicating how to add a fallback value. Anyone having a solution in mind? Thanks, Lefteri read more

I have an image already created through illustrator with texts and call to actions, however I want to add links to the CTA's already created as text in the image. Is it possible? And one of the CTA's is a phone number to be called, is there an option read more

When looking at a Currency property on a Deal, there is always a .00 at the end of all properties. This is what the client is reviewing on Deals and the way they are seeing all the data. However, when we call the same properties into a Market read more

Hi HubSpot Support Team, I have 3 marketing email templates (Email Template 1 → Email Template 2 → Email Template 3) on HubSpot Marketing Email. My question is: How do I filter contacts who have NOT been sent Email Template 2 yet? How do read more

Hi @AnaZhukova , I'm trying to pull Line Items into an auto email and am sending it via a Deal Base Workflow. I've created the custom module and used the code above but it does not seem to work on my tests? I see the use of deal.url & deal.ord read more

Hello - With previous platforms, i have been able to drop source code from previously designed eblasts and drop them in to the HTML builder on email and the email would auto generate. In Hubspot, i am getting an error "Cannot use script, scrept, sc read more

When I uncheck the "do not send to unengaged contacts" option, HupSpot only sends the email to any of those contacts that are already on the list I'm using, correct? In the example below, the list size is 120 but only 84 are receiving it. I've read more

I'm creating an email for a client that is overall white, has white backgrounds, the logo is black with a white background, when I test the email and preview in dark mode, naturally the background becomes blacked out, and the logo blends in, is ther read more