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GEiselt1 on November 18, 2025
Hi folks, We are a nonprofit running an advocacy campaign encouraging some of our customers to write legislators about the value of one of our products. We've set up a "mailto" URL as the primary button in our mailings that includes personalizat read more
0 upvote
1 Reply
Hall of Famer | Partner
November 19, 2025 00:06
Hi @GEiselt1 , You should be able to get those metrics reliably if, instead of a regular button, you create a CTA in the CTA tool (which also ...read more
Solved
VRichmond on November 18, 2025
What is the easiest way to see individual send performance for repeated Single Send API Email sends? For example, we sent the same Single Send API Email multiple times last week (1 Thursday, 2 Friday, 1 Sunday) with updated data in it, but I can read more
0 upvote
2 Replies
Accepted solution
Top Contributor | Diamond Partner
November 18, 2025 11:45
Hey @VRichmond , There’s no built-in way in HubSpot to see per-send performance for repeated sends of the same Single Send API email, it rolls...read more
BurchA on November 17, 2025
Hello Fellow HubSpot Users! We send out sponsored emails to our audiences and a couple months ago, we had partners reaching out to us raising concerns about extra spaces/lines within the TEST emails we would send to them. e.g. " Between each paragr read more
0 upvote
1 Reply
Top Contributor | Gold Partner
November 18, 2025 06:35
Hi @BurchA , Can you confirm whether this issue happens only in specific email clients? If so, please double-check that the email clients yo...read more
Solved
clubsodandlime on November 13, 2025
Hi, I am looking to creat a report where I can break down emails sent by the "From Address" I then want to see for a specific week what the number of emails sent was, open rate, click through rate, and reply rate are. From what I could tel read more
0 upvote
7 Replies
Accepted solution
Hall of Famer | Partner
November 13, 2025 23:56
Hi @clubsodandlime , This will likely become a huge table, but you could achieve it with this custom report builder configuration: https://kn...read more
Solved
KGolke on November 12, 2025
Hello there, The company I work for is starting to use email marketing via hubspot. We're adding our historic contacts into hubspt (past customers and deals that have recieved communications from us in the past) and also new inquiries that have read more
2 upvotes
3 Replies
Accepted solution
Hall of Famer | Partner
November 13, 2025 11:29
@KGolke happy to help! One-to-one emails can be archived but will typically unarchive themselves. It's a good idea to still give it a proper ...read more
BashaColeman on November 12, 2025
Discover HubSpot’s 2025 State of Newsletters Report , a deep dive into how 400+ creators are shaping the future of newsletters—from content creation to audience growth and monetization. Learn how newsletters have evolved into essential engines of m read more
3 upvotes
2 Replies
Participant
November 13, 2025 04:16
This report offers valuable insights into how modern newsletters are driving engagement and revenue growth—an essential read for anyone refining thei...read more
Solved
TouzLeft on November 11, 2025
Hi, I have set up a custom token in an email content (via automated workflow) using the format {{ custom. key }} , but I haven't seen any resource indicating how to add a fallback value. Anyone having a solution in mind? Thanks, Lefteri read more
1 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
November 11, 2025 05:11
Hi @TouzLeft , For regular tokens it is {{ personalization_token('object.propertyname', 'Fallback value') }} – for custom tokens, I would assu...read more
Solved
aelrefai on November 10, 2025
I have an image already created through illustrator with texts and call to actions, however I want to add links to the CTA's already created as text in the image. Is it possible? And one of the CTA's is a phone number to be called, is there an option read more
0 upvote
1 Reply
Accepted solution
Recognized Expert | Gold Partner
November 10, 2025 14:40
Hi @aelrefai You can add an HTML Link to a phone number by using the "tel" attribute. Make sure you have the + and the country code. ...read more
Crystal_Hopper on November 07, 2025
When looking at a Currency property on a Deal, there is always a .00 at the end of all properties. This is what the client is reviewing on Deals and the way they are seeing all the data. However, when we call the same properties into a Market read more
0 upvote
1 Reply
Community Manager
November 07, 2025 11:16
Hi @Crystal_Hopper , Thank you for posting to the Community! I'd like to tag in some of our Top Contributors to see if they have experienced t...read more
Solved
Prioocare on November 06, 2025
Hi HubSpot Support Team, I have 3 marketing email templates (Email Template 1 → Email Template 2 → Email Template 3) on HubSpot Marketing Email. My question is: How do I filter contacts who have NOT been sent Email Template 2 yet? How do read more
Accepted solution
Hall of Famer | Partner
November 06, 2025 23:57
Hi @Prioocare , Assuming that you're referring to marketing emails, you would identify these contacts with segments. https://knowledge.hubspo...read more
Solved
JSitas on November 06, 2025
Hi @AnaZhukova , I'm trying to pull Line Items into an auto email and am sending it via a Deal Base Workflow. I've created the custom module and used the code above but it does not seem to work on my tests? I see the use of deal.url & deal.ord read more
0 upvote
3 Replies
Accepted solution
Community Manager
November 07, 2025 03:01
Hi @JSitas and Happy Friday! Thanks for reaching out to the HubSpot Community! Here are similar threads that might help you: - The solution fr...read more
EToledo9 on November 06, 2025
Hello - With previous platforms, i have been able to drop source code from previously designed eblasts and drop them in to the HTML builder on email and the email would auto generate. In Hubspot, i am getting an error "Cannot use script, scrept, sc read more
0 upvote
1 Reply
Community Manager
November 06, 2025 19:07
Hey @EToledo9 - thanks for posting in the Community! I'd like to tag in some Community experts to see if they have any insight on whether or not...read more
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