Good day, I am noticing that some contacts are not receiving our emails, and they appear in the not sent category of recipients, with the mention Other . However, in their profile, they are not showing as being opted-out, but when vie read more
Hi @JLetellier
Just adding to @karstenkoehler 's points, "unsubscribed from all" and unsubscribed from a specific subscription type are two...read more
Hello, I am trying to create an email using bullets in SalesHub but it seems I cannot get it set up with single spacing. I can either have now space between the paragraphs or a double space. Can you please help me with this?
@MariaKuTo the HubSpot one-to-one-email editor does not currently support this. You would have to format your email like this in your email client ...read more
Hi - I had two questions regarding scheduling meetings through Hubspot - 1) if my google calendar is synced to my Hubspot, why is my availability not shown when I try to schedule team/group meetings? (my availability is shown when I schedule 1-1 mee read more
Hi @Mlho ,
Regarding your first point, I'd recommend going through these troubleshooting steps: https://knowledge.hubspot.com/meetings-tool/w...read more
Dear HubSpot community, I've created a custom property housing a personalized URL for each contact (customer). This URL directs to an external application, allowing clients to conveniently submit additional information, such as photos. I'm cur read more
Hi @LDeGreef ,
I explained how to do this here: https://community.hubspot.com/t5/Email-Marketing-Tool/Personalized-recipient-survey-links/m-p...read more
hi i have set up a workflow that will send a quick thank you email to all contacts of closed-won deals. before turning it on: 1. i want to ensure that contracts are only enrolled in the workflow for NEW closed won deals. said differentl read more
We've recently consolidate with another organization and need to build out a more complex structure to our subscription types. Ideally, we would have an overarching subscription category (e.g. Accounting Updates, Sustainability Updates) and sub-cate read more
Hi @BMelville ,
HubSpot doesn't have any out-of-the-box features for nested subscription types, correct. Here are a few things you could consi...read more
I have a question around segmenting emails for clearer reporting. Our emails are used by both sales and marketing and in automations from both departments. I am very aware that an email from the sales team dept is still classified as a marketing em read more
Hi @squigglebit ,
Have you considered filtering for email name? For example, if all emails from sales include the keyword "Sales", you could f...read more
In HubSpot Email Builder, I am trying to change the background color of a specific section - not the entire column. See screenshot below. I'm only trying to change the background color of the "Mark Your Calendars" section. In the email builder, I am read more
Hi all! I run a prospect newsletter through HubSpot. People who subscribe via the newsletter form and those who download a gated asset and choose to opt in are on this list. However, when I send the newsletter, there's a discrepancy between the read more
I have a question but I am not sure if I put in the correct discussion location. That being said, here goes..... I have some contacts that were recently added to the system and enrolled in a workflow to send them some automated emails. At the read more
I am having a touch time trying to decide if I should go against Hubspots recommendation to not send marketing emails to those who have not engaged recently. We are in a market that someone who may have had little to no interest may have an actual read more
I would agree that you should try to measure who you can who are active as Karsten has suggested. But with that said, I always recommend leaving it u...read more
Hey everyone,
I'm trying the email automation with bounce option so I can lower that rate. Do you have any other solution or idea on what type of automation I can try? Thank you!
Hi @PVasquez3 and welcome to the community! Can you share details on what you're doing? What is the bounce option ans where are you finding it? And...read more