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Solved
JLetellier on September 12, 2024
Good day, I am noticing that some contacts are not receiving our emails, and they appear in the not sent category of recipients, with the mention Other . However, in their profile, they are not showing as being opted-out, but when vie read more
Accepted solution
Key Advisor
September 12, 2024 12:20
Hi @JLetellier Just adding to @karstenkoehler 's points, "unsubscribed from all" and unsubscribed from a specific subscription type are two...read more
Solved
MariaKuTo on August 20, 2024
Hello, I am trying to create an email using bullets in SalesHub but it seems I cannot get it set up with single spacing. I can either have now space between the paragraphs or a double space. Can you please help me with this?
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
August 20, 2024 06:47
@MariaKuTo the HubSpot one-to-one-email editor does not currently support this. You would have to format your email like this in your email client ...read more
Solved
Mlho on July 12, 2024
Hi - I had two questions regarding scheduling meetings through Hubspot - 1) if my google calendar is synced to my Hubspot, why is my availability not shown when I try to schedule team/group meetings? (my availability is shown when I schedule 1-1 mee read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
July 15, 2024 04:17
Hi @Mlho , Regarding your first point, I'd recommend going through these troubleshooting steps: https://knowledge.hubspot.com/meetings-tool/w...read more
Solved
LDeGreef on April 15, 2024
Dear HubSpot community, I've created a custom property housing a personalized URL for each contact (customer). This URL directs to an external application, allowing clients to conveniently submit additional information, such as photos. I'm cur read more
Accepted solution
Hall of Famer | Partner
April 15, 2024 10:42
Hi @LDeGreef , I explained how to do this here: https://community.hubspot.com/t5/Email-Marketing-Tool/Personalized-recipient-survey-links/m-p...read more
Solved
TrudyJVR on April 05, 2024
hi i have set up a workflow that will send a quick thank you email to all contacts of closed-won deals. before turning it on: 1. i want to ensure that contracts are only enrolled in the workflow for NEW closed won deals. said differentl read more
0 upvote
2 Replies
Accepted solution
Participant
April 05, 2024 06:26
thank you! super helpful!
Solved
BMelville on March 20, 2024
We've recently consolidate with another organization and need to build out a more complex structure to our subscription types. Ideally, we would have an overarching subscription category (e.g. Accounting Updates, Sustainability Updates) and sub-cate read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
March 20, 2024 11:15
Hi @BMelville , HubSpot doesn't have any out-of-the-box features for nested subscription types, correct. Here are a few things you could consi...read more
Solved
squigglebit on January 17, 2024
I have a question around segmenting emails for clearer reporting. Our emails are used by both sales and marketing and in automations from both departments. I am very aware that an email from the sales team dept is still classified as a marketing em read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
January 17, 2024 10:36
Hi @squigglebit , Have you considered filtering for email name? For example, if all emails from sales include the keyword "Sales", you could f...read more
Solved
EClarke on December 21, 2023
In HubSpot Email Builder, I am trying to change the background color of a specific section - not the entire column. See screenshot below. I'm only trying to change the background color of the "Mark Your Calendars" section. In the email builder, I am read more
Accepted solution
Participant
December 21, 2023 13:17
I figured it out. Had to change the source code
Solved
SZaric on November 10, 2023
Hi all! I run a prospect newsletter through HubSpot. People who subscribe via the newsletter form and those who download a gated asset and choose to opt in are on this list. However, when I send the newsletter, there's a discrepancy between the read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
November 10, 2023 08:18
Hi @SZaric , There are multiple potential reasons why not all emails are sent: Are you using the marketing contacts functionality? If ...read more
Solved
THalfast on November 01, 2023
I have a question but I am not sure if I put in the correct discussion location. That being said, here goes..... I have some contacts that were recently added to the system and enrolled in a workflow to send them some automated emails. At the read more
Accepted solution
Participant
November 01, 2023 13:30
Thanks so much Karsten. That definitely clears up my confusion!
Solved
DShamansky on September 26, 2023
I am having a touch time trying to decide if I should go against Hubspots recommendation to not send marketing emails to those who have not engaged recently. We are in a market that someone who may have had little to no interest may have an actual read more
0 upvote
2 Replies
Accepted solution
Key Advisor
September 26, 2023 17:02
I would agree that you should try to measure who you can who are active as Karsten has suggested. But with that said, I always recommend leaving it u...read more
PVasquez3 on September 11, 2023
Hey everyone, I'm trying the email automation with bounce option so I can lower that rate. Do you have any other solution or idea on what type of automation I can try? Thank you!
0 upvote
2 Replies
Most Valuable Member | Elite Partner
September 12, 2023 15:55
Hi @PVasquez3 and welcome to the community! Can you share details on what you're doing? What is the bounce option ans where are you finding it? And...read more
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