Hey Hubspot World - Question for you all: If I enroll somone in a nurture workflow - say a 5 mail sequence with weekly delays - and at some point a quafilied record hits the email frequency cap, what happens to them in the workflow? I know read more
Hi @TLarson3 ,
There is no such out of the box feature in HubSpot. With the cap enabled, emails will simply eve dropped if they surpass the li...read more
I already had a workflow with 4 emails, these have already been sent and I would like to send new emails to the same list. Do I have to create a new workflow or if I add it as a new step to the workflow will it be sent?
Hi @Iscrisvesu ,
Contacts that have reached the end of a workflow have completed it (left the workflow) and will not experience any new additi...read more
Hi community, Hoping you can help! I'm new to creating workflows in Hubspot and I need some guidance. I'm creating a series of email campaigns for our sales team and the CTA is a Hubspot meeting link. I would like to know how I can track that read more
Hi @LDoyle8 ,
In this case, you would typically set up a workflow goal for the booked meeting directly: https://knowledge.hubspot.com/workflo...read more
Hey folks, I'm setting up a workflow for an 8-email drip sequence and want to A/B test the first email, as I’ve created two variants. Is there a way or condition that can randomly split the audience into two paths?
Hi @PMishra16 ,
If you just want to A/B test the first email, I would recommend this setup: https://knowledge.hubspot.com/workflows/automate-...read more
I am creating a workflow with 9 different flows, each containing 8 drip emails sent at a one-week interval, making it an 8-week plan. This results in a total of 72 emails across all flows. To get started, we plan to launch the workflow with the fir read more
Hi @PMishra16 ,
The important concept to understand here is enrollment: as long as a record is still within a workflow and as long as they sti...read more
I built a workflow with the enrollment trigger being the contacts are in a specific import (See below, name of import removed, 9 contacts total). The next step was delay until 2/4 at 10:00AM, then deploy a survey email. However, despite the workflow read more
Hi @alyssa_CTD ,
Have you checked the workflow actions log to see if the contacts enrolled and whether there were errors? https://knowledge.h...read more
I have created an email for automation that requires a custom footer for compliance information. The system doesn't recognise it as a footer, despite using the "edit footer" dialogue. When I try to start from scratch, it will only recognise read more
@ktraver that's a Marketing Hub Enterprise feature (don't shoot the messenger). https://knowledge.hubspot.com/marketing-email/can-i-customize-my-c...read more
I want to send a series of A/B emails over the course of one week in a workflow. According to the Hubspot Article on A/B tests in workflows, "Over time, HubSpot will send the email variations across enrolled records. The 50/50 split may not oc read more
Hi @MAlt2020 ,
Generally yes, but it depends on your email volume. If your workflow will deliver only 10 emails in that week, there's a chanc...read more
Hi i have a sweepstakes workflow that brings in contacts and sends a transactional email - then a one day pause - then sends a welcome email. I want to turn off the workflow by setting a date in settings BUT i only want that to prevent people fr read more
Hi there, I am looking to send an email via an automated workflow when a Deal is Closed Won, however... i only want this email to be sent upon closing of the first Deal, not subsequent Deals. Is my enrollment trigger set up correctly: read more
In order to sign up for a newsletter, someone can fill out the newsletter sign up form or click the check box to sign up for marketing communications on other forms, such as event registrations. In the DOI settings I can also chose that the DOI is a read more
This is how I solved it: 1. In our newsletter form, we use a single checkbox field (not HubSpot's Data Privacy field). That field is connected to a ...read more
Looking for ways I can implement a workflow for abandoned carts. The ecommerce site is through Magento2 but I can't seem to figure out a way to grab the data with hubspot. The two are linked through integration but when I set up a workflow in hubspo read more