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Solved
TLarson3 on June 12, 2025
Hey Hubspot World - Question for you all: If I enroll somone in a nurture workflow - say a 5 mail sequence with weekly delays - and at some point a quafilied record hits the email frequency cap, what happens to them in the workflow? I know read more
Accepted solution
Hall of Famer | Partner
June 12, 2025 16:01
Hi @TLarson3 , There is no such out of the box feature in HubSpot. With the cap enabled, emails will simply eve dropped if they surpass the li...read more
Solved
Iscrisvesu on April 21, 2025
I already had a workflow with 4 emails, these have already been sent and I would like to send new emails to the same list. Do I have to create a new workflow or if I add it as a new step to the workflow will it be sent?
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
April 21, 2025 06:37
Hi @Iscrisvesu , Contacts that have reached the end of a workflow have completed it (left the workflow) and will not experience any new additi...read more
Solved
LDoyle8 on March 10, 2025
Hi community, Hoping you can help! I'm new to creating workflows in Hubspot and I need some guidance. I'm creating a series of email campaigns for our sales team and the CTA is a Hubspot meeting link. I would like to know how I can track that read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
March 11, 2025 01:15
Hi @LDoyle8 , In this case, you would typically set up a workflow goal for the booked meeting directly: https://knowledge.hubspot.com/workflo...read more
Solved
PMishra16 on February 24, 2025
Hey folks, I'm setting up a workflow for an 8-email drip sequence and want to A/B test the first email, as I’ve created two variants. Is there a way or condition that can randomly split the audience into two paths?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
February 24, 2025 08:18
Hi @PMishra16 , If you just want to A/B test the first email, I would recommend this setup: https://knowledge.hubspot.com/workflows/automate-...read more
Solved
PMishra16 on February 06, 2025
I am creating a workflow with 9 different flows, each containing 8 drip emails sent at a one-week interval, making it an 8-week plan. This results in a total of 72 emails across all flows. To get started, we plan to launch the workflow with the fir read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
February 06, 2025 23:57
Hi @PMishra16 , The important concept to understand here is enrollment: as long as a record is still within a workflow and as long as they sti...read more
Solved
alyssa_CTD on February 04, 2025
I built a workflow with the enrollment trigger being the contacts are in a specific import (See below, name of import removed, 9 contacts total). The next step was delay until 2/4 at 10:00AM, then deploy a survey email. However, despite the workflow read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
February 04, 2025 13:55
Hi @alyssa_CTD , Have you checked the workflow actions log to see if the contacts enrolled and whether there were errors? https://knowledge.h...read more
Solved
ktraver on January 21, 2025
I have created an email for automation that requires a custom footer for compliance information. The system doesn't recognise it as a footer, despite using the "edit footer" dialogue. When I try to start from scratch, it will only recognise read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
January 21, 2025 09:47
@ktraver that's a Marketing Hub Enterprise feature (don't shoot the messenger). https://knowledge.hubspot.com/marketing-email/can-i-customize-my-c...read more
Solved
MAlt2020 on November 22, 2024
I want to send a series of A/B emails over the course of one week in a workflow. According to the Hubspot Article on A/B tests in workflows, "Over time, HubSpot will send the email variations across enrolled records. The 50/50 split may not oc read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
November 22, 2024 09:40
Hi @MAlt2020 , Generally yes, but it depends on your email volume. If your workflow will deliver only 10 emails in that week, there's a chanc...read more
Solved
skilpatrick on November 15, 2024
Hi i have a sweepstakes workflow that brings in contacts and sends a transactional email - then a one day pause - then sends a welcome email. I want to turn off the workflow by setting a date in settings BUT i only want that to prevent people fr read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
November 15, 2024 16:09
Hi @skilpatrick , Thats not possible directly but here's what you can do: Add a branch at the beginning of the workflow (and/or branch) an...read more
Solved
AGolding on November 04, 2024
Hi there, I am looking to send an email via an automated workflow when a Deal is Closed Won, however... i only want this email to be sent upon closing of the first Deal, not subsequent Deals. Is my enrollment trigger set up correctly: read more
0 upvote
6 Replies
Accepted solution
Hall of Famer | Partner
November 04, 2024 09:59
Hi @AGolding , "Is closed won (numeric)" is binary (0 meaning the deal is not won, 1 meaning the deal is won), it's not a counter. When ...read more
Solved
SKutschinski on October 28, 2024
In order to sign up for a newsletter, someone can fill out the newsletter sign up form or click the check box to sign up for marketing communications on other forms, such as event registrations. In the DOI settings I can also chose that the DOI is a read more
1 upvote
6 Replies
Accepted solution
Member
November 21, 2024 11:15
This is how I solved it: 1. In our newsletter form, we use a single checkbox field (not HubSpot's Data Privacy field). That field is connected to a ...read more
Solved
viens666 on October 14, 2024
Looking for ways I can implement a workflow for abandoned carts. The ecommerce site is through Magento2 but I can't seem to figure out a way to grab the data with hubspot. The two are linked through integration but when I set up a workflow in hubspo read more
0 upvote
3 Replies
Accepted solution
Community Manager
October 15, 2024 09:31
Hello @viens666 , Thank you for reaching out and happy Tuesday 🙂 I understand that you found the Magento Connector for HubSpot inte...read more
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