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DJohnson4 on March 05, 2026
Hi, does anyone know if it is possible to BCC specific marketing emails? I know you can add a BCC Compliance email to every email in the setting, but I only want to apply it to specific ones. Use Case: When we send out incident response email read more
Most Valuable Member | Platinum Partner
March 06, 2026 08:53
Thanks for the tag @SamTassey . Looks like you've got some help here @DJohnson4 - Here's how I'd think about this if it were me. First, if ...read more
Solved
JLetellier on September 26, 2025
We are sending emails to our contacts based on their preferred language. However, in case the contact wishes to see the content in another language, we add a link to the web version in the header to the other language. Ex. I received and email in read more
Accepted solution
September 29, 2025 05:33
Hi JLetellier, The reason it only works sometimes is that when you switch to the other language’s web version, HubSpot doesn’t always know it’s th...read more
Solved
Sparkles on May 23, 2025
Is there a way to create different SMS phone numbers for each business unit to send from?
0 upvote
2 Replies
Accepted solution
Most Valuable Member | Platinum Partner
June 03, 2025 09:34
Welcome to the Community @Sparkles ! As far as I know fromexperience and in the HubSpot documentation, the SMS number generation process appears to ...read more
Solved
panchitofrancia on May 07, 2025
Hi everyone, I’m currently working on a personalized email in HubSpot and trying to retrieve associated CRM records using the crm_associations function. Here’s what I’m attempting: {{ crm_associations(contact.exportable_hs_id, "USER_DEFINE read more
Accepted solution
Participant | Partner
May 20, 2025 07:20
Hi @panchitofrancia I read your thread and totally get the issue. It’s frustrating that crm_associations doesn’t work with the current contact i...read more
Solved
BRegan on May 06, 2025
We have a unique HubSpot setup where multiple contacts could share an email address. Because of this we have created a custom object called Patients that are associated with a contact with one email address for our sending purposes. Smart rul read more
Accepted solution
Hall of Famer | Partner
May 06, 2025 14:55
Hi @BRegan , I'm not sure what exactly you're personalizing in your emails - but a contact list will flatten certain information, especially i...read more
Solved
juliatorres on April 29, 2025
Has anyone explored Branded Mail for Apple IOS 18? I’m looking into its implementation through HubSpot and had a few questions: AI Summarisation : Does Apple generate the same summary for all users, or is it personalised per user? Categori read more
Accepted solution
Thought Leader | Diamond Partner
May 01, 2025 09:16
Hi, @juliatorres Here are my two cents. AI Summarization: AI Summarisation within Apple Mail is personalised per user, if we are tal...read more
Solved
katjmars on April 16, 2025
Hi there. We are using HubSpot's Membership/Private Content functionality for our website. I'm trying to figure out a way to dynamically create a webpage (behind a login) that would allow the user to manage their email subscription preferences, rath read more
Accepted solution
Key Advisor
April 17, 2025 22:18
Happy to help @katjmars Yeah right. That option would basically be a CTA or button in your member portal that triggers a workflow to send the u...read more
Solved
RC_Dev on April 04, 2025
Is there a native HubSpot feature that allows exporting email content text? I'm aware that this can be done via the API, but I'm specifically looking for a built-in solution.
0 upvote
2 Replies
Accepted solution
Participant | Partner
April 06, 2025 15:55
Hi @RC_Dev There’s no native one-click export feature in HubSpot to download the email content text (like subject line, body, CTAs) fro...read more
Solved
JLetellier on September 12, 2024
Good day, I am noticing that some contacts are not receiving our emails, and they appear in the not sent category of recipients, with the mention Other . However, in their profile, they are not showing as being opted-out, but when vie read more
Accepted solution
Recognized Expert
September 12, 2024 12:20
Hi @JLetellier Just adding to @karstenkoehler 's points, "unsubscribed from all" and unsubscribed from a specific subscription type are two...read more
Solved
MVirginiaBarr on August 30, 2024
Hi, I'm creating an email template to send to my customers when the deal's arrival date is close. In my deal object, I have a property called 'Arrival Date,' and I want to obtain the day of the week for that date to include in the email content. read more
Accepted solution
Community Manager
September 02, 2024 02:50
Hi @MVirginiaBarr and welcome! We are delighted to have you here! Great question, thanks for asking the Community! I have found similar threads...read more
Solved
kyleffotf on August 20, 2024
Hello, How do you target contacts based on how many miles away they are from a given location? Targetting by country or city will not work. HS Support told me this feature is not built into HubSpot, so I'm wondering what the community does to acco read more
Accepted solution
Key Advisor
August 21, 2024 10:31
Use of Python in a workflow step requires Ops Hub Pro. One way I have set this up is to determine a base location, then assign a property inside each...read more
Solved
LBM2024 on August 15, 2024
Hello! I just started Hubspot for email use with the drag and drop editor. There are a few images I created that I wanted to have text on top of, but realized that didn't work. I also tried the Canva option but the text I make converts to an image. read more
0 upvote
3 Replies
Accepted solution
Participant | Partner
August 26, 2024 06:52
Dealing with background images stretching on mobile can be tricky, but there are a couple of approaches you can try. First, to prevent the bac...read more
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