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VHarvey 4月 17日, 2024

Email not saving with more than 10 custom modules

Hi there, Has anyone else had a problem with building an email using a custom template that limits the number of modules? Whatever we do, and whatever type of module we use (whether large and complex or just a spacer) the email won't save on 続きを読む

返信 Developer Marketing Email Templates

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4 コメント

Jnix284

最優秀メンバー | Elite Partner

4月 24日, 2024 07:42

Hi @VHarvey since you're working with a developer and they've been able to deliver custom emails that exceeded 10 modules, I would have the develop...続きを読む

解決済み

ElkaHarps7 2月 20日, 2024

Email button corner radius not applying upon send

I've set the corner radius on buttons to 8 in my email. They look good in Hubspot, but when sent to Outlook inbox, the buttons are rectangular with no rounding at the corners. Is there a fix? Also, wanted to send to my personal gmail account to see 続きを読む

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1 コメント

Accepted Solution

CHawkins

トップ投稿者

2月 20日, 2024 10:39

Outlook emails commonly don't behave the same as other email platforms. If you have an email developer (You can find HubSpot partners here ), they ...続きを読む

解決済み

nkgavin 2月 04日, 2024

Adding custom CSS to email head

I have an HTML module with a table. I need to add some responsive CSS for the table, but the inline <style> tag gets stripped out in Gmail. I need to add the custom CSS to the <head>. How can I do this?

返信 Templates

0 いいね！

3 コメント

Accepted Solution

RatulRahman

投稿者 | Solutions Partner

2月 05日, 2024 05:40

Hello, @nkgavin ! To the best of my knowledge, this cannot be done in HubSpot. maybe consider a different email provider if you need some thorou...続きを読む

解決済み

JJ9 1月 08日, 2024

Templates 5 from 5

Hi there, our company has different licences for different departments. However, there are departments, which has 5 templates free in their license and I do not know, how to definy these 5 templates for them. I found this infromation, whic 続きを読む

返信 Templates

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2 コメント

Accepted Solution

karstenkoehler

殿堂入り | Solutions Partner

1月 08日, 2024 07:51

Hi @JJ9 , That's unfortunately not how this works. Free users don't get to choose which templates they see. HubSpot doesn't have a concept of ...続きを読む

解決済み

DJohnson4 7月 27日, 2023

Custom Email Module Issue

Hi, We have recently worked with an email designer to re-design some of our modules. When I put the custom modules into an email template, the blue lines you see when you hover over a module stay there and when I add in a rich text module, t 続きを読む

返信 Developer Enterprise Marketing Email Templates

0 いいね！

3 コメント

Accepted Solution

TomM2

キーアドバイザー | Solutions Partner

7月 31日, 2023 07:46

Hey @DJohnson4 my guess here would be that there's some code conflict causing issues with the editor, looking through the code you've linked, you'r...続きを読む

解決済み

ESmith77 5月 10日, 2023

Programmable Email Beta - escaped HTML bug

Hi all. Having some issues with the new programmable email templates. According to this info ( https://developers.hubspot.com/docs/cms/guides/email/hubdb-crm-objects ) I should be able to query HubDB using contact properties. What I’m trying to 続きを読む

返信 Contacts Enterprise Knowledge Base Marketing Email Templates

2 いいね！

10 コメント

Accepted Solution

ESmith77

参加者

5月 11日, 2023 05:25

UPDATE: I spoke to customer support and was given access to this document which outlines some limitations of the programmable email beta: https://do...続きを読む

KMacdonald73 12月 28日, 2022

Custom HTML Email Template Upload

Trying to publish an HTML custom-coded email template into Marketing > Design Manager in HubSpot. We are receiving the following error messages: Has anyone else experienced these? Also, when the template is uploaded correctly 続きを読む

返信 Marketing Email Templates

0 いいね！

1 コメント

DianaGomez

コミュニティーマネージャー

12月 28日, 2022 13:42

Hi @KMacdonald73 , hope you are doing well! To answer your questions: 1. According to this guide , these two tags are required and m...続きを読む

CCharaba 11月 03日, 2022

My custom email template is not showing up in email design

EDIT: I found the issue. For some reason, the new template was put into a folder within the Design Manager, and the emails within that folder aren't showing up. I managed to drag it out, but I'm not sure why the folder was created. I recently 続きを読む

返信 Enterprise Templates

0 いいね！

1 コメント

TiphaineCuisset

コミュニティーマネージャー

11月 04日, 2022 06:08

Hi @CCharaba Thank you for reaching out - I glad you found the issue here! If you have follow-up questions regarding the folder, I wo...続きを読む

解決済み

RKay1 10月 26日, 2022

What are my options? Bespoke modules in drag and drop vs a bespoke template

Hi, I hope someone out there can give me some guidance. I was looking to have created a bespoke template that would work with drag and drop elemements, however I now realise that isn't possible on HubSpot. I really need a branded temp 続きを読む

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2 コメント

Accepted Solution

Olivia_Bagnall

ガイド役 | Platinum Partner

10月 26日, 2022 18:04

@RKay1 Hi there 🙂 My name is Olivia - ex-hubspotter and member of the Baskey agency team. So my suggestion here would be exactly w...続きを読む

CRobbins9 9月 26日, 2022

Converting drag-and-drop emails into custom templates to add HTML code

Hello! I am an email marketer with little coding experience but I would like to start embedding interative content into our emails using cutom HTML code. I tried using the HTML module from Hubspot but I don't think its going to cut it for the c 続きを読む

返信 Templates

1 いいね！

1 コメント

christopher-RVO

キーアドバイザー | Diamond Partner

9月 26日, 2022 10:28

@CRobbins9 Converting a drag-and-drop to custom HTML is not possible currently. Unfortunately, it would need to be re-built from scratch.

LBrisita 6月 27日, 2022

Externally Designed Template - A/B Testing CTAs

Hi, I'm running into an issue when I want to run A/B tests on clickable links in my email. Currently, my company is building our emails in BEEPro and then importing the template to HubSpot to send. Once the template is in HubSpot, we can edit th 続きを読む

返信 Developer Enterprise Marketing Marketing Email Templates Workaround

0 いいね！

8 コメント

danmoyle

最優秀メンバー | Elite Partner

6月 30日, 2022 11:00

@LBrisita oh I'm not a HubSpot employee so I won't be resting with them 😁 I'm just a user (and HubSpot Partner employee) and love helping others...続きを読む

解決済み

TimothySands 1月 25日, 2022

Personalization Tokens in Custom Code Templates

I want to create a custom code template for emails that look like they are just being sent from someone's inbox, but I want to still be able to insert personalization tokens into them. Is that possible? I can't see a way of hard coding them into t 続きを読む

返信 Templates

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1 コメント

Accepted Solution