Hi there, Has anyone else had a problem with building an email using a custom template that limits the number of modules? Whatever we do, and whatever type of module we use (whether large and complex or just a spacer) the email won't save on Beitrag ansehen
Hi @Jnix284 thank you for testing this out. Can I check that this was a custom template built in the same way as ours? Our developer has strip...Beitrag ansehen
I've set the corner radius on buttons to 8 in my email. They look good in Hubspot, but when sent to Outlook inbox, the buttons are rectangular with no rounding at the corners. Is there a fix? Also, wanted to send to my personal gmail account to see Beitrag ansehen
Outlook emails commonly don't behave the same as other email platforms. If you have an email developer (You can find HubSpot partners here ), they ...Beitrag ansehen
I have an HTML module with a table. I need to add some responsive CSS for the table, but the inline <style> tag gets stripped out in Gmail. I need to add the custom CSS to the <head>. How can I do this?
Hello, @nkgavin ! To the best of my knowledge, this cannot be done in HubSpot. maybe consider a different email provider if you need some thorou...Beitrag ansehen
Hi there, our company has different licences for different departments. However, there are departments, which has 5 templates free in their license and I do not know, how to definy these 5 templates for them. I found this infromation, whic Beitrag ansehen
Hi @JJ9 ,
That's unfortunately not how this works. Free users don't get to choose which templates they see. HubSpot doesn't have a concept of ...Beitrag ansehen
Hi, We have recently worked with an email designer to re-design some of our modules. When I put the custom modules into an email template, the blue lines you see when you hover over a module stay there and when I add in a rich text module, t Beitrag ansehen
Hey @DJohnson4 my guess here would be that there's some code conflict causing issues with the editor, looking through the code you've linked, you'r...Beitrag ansehen
Hi all. Having some issues with the new programmable email templates. According to this info ( https://developers.hubspot.com/docs/cms/guides/email/hubdb-crm-objects ) I should be able to query HubDB using contact properties. What I’m trying to Beitrag ansehen
UPDATE: I spoke to customer support and was given access to this document which outlines some limitations of the programmable email beta: https://do...Beitrag ansehen
Trying to publish an HTML custom-coded email template into Marketing > Design Manager in HubSpot. We are receiving the following error messages: Has anyone else experienced these? Also, when the template is uploaded correctly Beitrag ansehen
EDIT: I found the issue. For some reason, the new template was put into a folder within the Design Manager, and the emails within that folder aren't showing up. I managed to drag it out, but I'm not sure why the folder was created. I recently Beitrag ansehen
Hi @CCharaba
Thank you for reaching out - I glad you found the issue here!
If you have follow-up questions regarding the folder, I wo...Beitrag ansehen
Hi, I hope someone out there can give me some guidance. I was looking to have created a bespoke template that would work with drag and drop elemements, however I now realise that isn't possible on HubSpot. I really need a branded temp Beitrag ansehen
Hello! I am an email marketer with little coding experience but I would like to start embedding interative content into our emails using cutom HTML code. I tried using the HTML module from Hubspot but I don't think its going to cut it for the c Beitrag ansehen
Hi, I'm running into an issue when I want to run A/B tests on clickable links in my email. Currently, my company is building our emails in BEEPro and then importing the template to HubSpot to send. Once the template is in HubSpot, we can edit th Beitrag ansehen
@LBrisita oh I'm not a HubSpot employee so I won't be resting with them 😁 I'm just a user (and HubSpot Partner employee) and love helping others...Beitrag ansehen
I want to create a custom code template for emails that look like they are just being sent from someone's inbox, but I want to still be able to insert personalization tokens into them. Is that possible? I can't see a way of hard coding them into t Beitrag ansehen
Hi @TimothySands ,
Thank you for reaching out to the Community!
You should be able to add personalization tokens to the template manually, ...Beitrag ansehen