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DJohnson4 on July 27, 2023
Hi, We have recently worked with an email designer to re-design some of our modules. When I put the custom modules into an email template, the blue lines you see when you hover over a module stay there and when I add in a rich text module, t read more
Accepted Solution
Key Advisor | Partner
July 31, 2023 07:46
Hey @DJohnson4 my guess here would be that there's some code conflict causing issues with the editor, looking through the code you've linked, you' more
ESmith77 on May 10, 2023
Hi all. Having some issues with the new programmable email templates. According to this info ( ) I should be able to query HubDB using contact properties. What I’m trying to read more
Accepted Solution
May 11, 2023 05:25
UPDATE: I spoke to customer support and was given access to this document which outlines some limitations of the programmable email beta: more
KMacdonald73 on December 28, 2022
Trying to publish an HTML custom-coded email template into Marketing > Design Manager in HubSpot. We are receiving the following error messages: Has anyone else experienced these?   Also, when the template is uploaded correctly read more
0 upvote
1 Reply
Community Manager
December 28, 2022 13:42
Hi @KMacdonald73 , hope you are doing well! To answer your questions: 1. According to this guide , these two tags are required and more
CCharaba on November 03, 2022
EDIT: I found the issue. For some reason, the new template was put into a folder within the Design Manager, and the emails within that folder aren't showing up. I managed to drag it out, but I'm not sure why the folder was created. I recently read more
0 upvote
1 Reply
Community Manager
November 04, 2022 06:08
Hi @CCharaba Thank you for reaching out - I glad you found the issue here! If you have follow-up questions regarding the folder, I more
RKay1 on October 26, 2022
Hi, I hope someone out there can give me some guidance. I was looking to have created a bespoke template that would work with drag and drop elemements, however I now realise that isn't possible on HubSpot. I really need a branded temp read more
0 upvote
2 Replies
Accepted Solution
Guide | Platinum Partner
October 26, 2022 18:04
@RKay1 Hi there 🙂 My name is Olivia - ex-hubspotter and member of the Baskey agency team. So my suggestion here would be exactly more
CRobbins9 on September 26, 2022
Hello! I am an email marketer with little coding experience but I would like to start embedding interative content into our emails using cutom HTML code. I tried using the HTML module from Hubspot but I don't think its going to cut it for the c read more
0 upvote
1 Reply
Key Advisor | Diamond Partner
September 26, 2022 10:28
@CRobbins9 Converting a drag-and-drop to custom HTML is not possible currently. Unfortunately, it would need to be re-built from scratch.
LBrisita on June 27, 2022
Hi, I'm running into an issue when I want to run A/B tests on clickable links in my email. Currently, my company is building our emails in BEEPro and then importing the template to HubSpot to send. Once the template is in HubSpot, we can edit th read more
Thought Leader | Elite Partner
June 30, 2022 11:00
@LBrisita oh I'm not a HubSpot employee so I won't be resting with them 😁 I'm just a user (and HubSpot Partner employee) and love helping more
TimothySands on January 25, 2022
I want to create a custom code template for emails that look like they are just being sent from someone's inbox, but I want to still be able to insert personalization tokens into them. Is that possible? I can't see a way of hard coding them into t read more
0 upvote
1 Reply
Accepted Solution
Community Manager
January 27, 2022 13:13
Hi @TimothySands , Thank you for reaching out to the Community! You should be able to add personalization tokens to the template manually, more
LCSKMiller on January 18, 2022
I am currently working on a new template for my team using the drag and drop editor (most aren't as familar or still learning HTML/CSS so a coded template is not advised for this particular case - they are just learning and more comfortable with the read more
0 upvote
5 Replies
Accepted Solution
Member | Platinum Partner
January 21, 2022 01:19
Hi @LCSKMiller Greetings! Nice to e-meet you. Thank you @RJaspal for looping me in. I am from @Nikhil_Aggarwal 's team and more
MrBean on January 13, 2022
So.. the Sales Content Analytics Tool is cool... and is just what outbound needs...or is it? Date: 1/1/2021 When I first found this feature in the hub, i was excited-- until I discovered you can't filter the exports by date. I'm not sure if read more
Accepted Solution
January 14, 2022 05:14
Hi @MrBean , Not sure if this is what you're looking for but at the top of the Sales Content Analytics page you can change the date to a rolling more
JVH1 on January 13, 2022
Since yesterday both my colleague and I are experiencing images not showing whilst in Hubspot. They do not show in the email builder, email template builder, when we click view online links in any emails, nor in the actually Hubspot image gallery. W read more
January 17, 2022 07:44
MiaSrebrnjak , this turned out to be a business VPN update issue after all and not Hubspot - mystery solved! Thank you for your time looking more
CAydogdu on January 13, 2022
Hello, we would like to hide the category info "Marketing E-Mail | , Sales Email | , ..." from email subscriptions modal (underlined purple in the picture below). Is it possible to do it? Thanks and regards,
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
January 13, 2022 10:00
Hi @CAydogdu , If I remember correctly they used to be editable but apparently that was changed (or I have a bad memory). Unfortunately that more
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