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Email Marketing Tool

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CreativeMatter on November 22, 2024

View Email in Browser text/tag

Hi HubSpot, We've migrated across from MailChimp for our email campaigns and would like to add a " View email in browser " url at the top of our Email Templates. We've looked at the Email Settings > Web Version, and generated a URL, read more

Reply Email Deliverability Marketing Email Templates

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karstenkoehler

Hall of Famer | Partner

November 22, 2024 00:49

Hi @CreativeMatter , Have you sent / published the email? As long as you're still editing it / in draft mode, it's not accessible. Once sent /...read more

dkd on November 05, 2024

Image Not Appearing In Outlook Desktop Versions When MSO Conditional Is Used

I’m experiencing an issue that only popped up in the past couple of months. When an image is placed inside a MSO conditional it’s showing as being broken. But if I remove the conditional, the image will render just fine. This code used t read more

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PamCotton

Community Manager

November 06, 2024 10:10

Hey @dkd , thank you for posting in our Community! It looks like Outlook might have recently changed how it handles MSO conditionals, which ...read more

Solved

HFarren on October 16, 2024

Social Media Icons Broken in Marketing Email builder

Hey, Having trouble within the Email template builder for marketing emails - the social icons are broken (have clicked on them all). Broken icons appear in test emails in-inbox too. Any workarounds out there? H

Reply Marketing Email Social Tools Templates

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HFarren

Member

October 17, 2024 03:26

By 'Standard Builder' i mean via: Marketing> Email> Create Email> Regular> Create New Template and this is using the specific 'social' w...read more

Solved

gblanglois on August 14, 2024

How do I save a sent email as a template so that it also shows up in the library

Hi, so I don't know if the is the right place to ask, but I am working on a client's Hubspot account and they want to save an already sent marketing email as a template. At first, this seems pretty straight forward. However, when I do t read more

Reply Marketing Email Templates

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karstenkoehler

Hall of Famer | Partner

August 14, 2024 16:12

@gblanglois correct, keep in mind however that sales email templates do not offer the design options of marketing emails.

Solved

Hyroxware on July 05, 2024

Sending Workflow Email with different Alias

I want to create a branch which will be "yes" or "No" and then I want to send an automated email which will send from 2 different Alias/Domain. Is this possible?

Reply Templates

0 upvote

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karstenkoehler

Hall of Famer | Partner

July 05, 2024 06:54

@Hyroxware just to confirm, we're talking about who this email is coming from, correct? If so, you would specify this in the marketing email ...read more

Solved

emmanuelkatto on June 12, 2024

Newletter Template Export - Emmanuel Katto

Hi all, I am Emmanuel Katto. I want to know can we export Hubspot newsletter template to any other tool or to outlook? If yes, how? Please let me know. Thanks! Emmanuel Katto

Reply Campaigns Templates

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karstenkoehler

Hall of Famer | Partner

June 12, 2024 08:11

Hello @emmanuelkatto , HubSpot does unfortunately not support exporting email templates from the drag and drop email editor. If it's any...read more

Solved

EvaUR on May 29, 2024

Default value for field associated with deal

We currently send a few e-mails that use properties associated with our deals. I have a lot of default values set up for contact and company properties using Default values for email personalization in our settings. However I can't set default v read more

Reply Enterprise Marketing Email Templates

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Anton

Thought Leader | Partner

May 30, 2024 06:05

Hi @EvaUR , as @PamCotton mentioned you can set a default value with a conditional-statement directly in your code/module. Here's an exa...read more

Solved

VHarvey on April 17, 2024

Email not saving with more than 10 custom modules

Hi there, Has anyone else had a problem with building an email using a custom template that limits the number of modules? Whatever we do, and whatever type of module we use (whether large and complex or just a spacer) the email won't save on read more

Reply Developer Marketing Email Templates

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Jnix284

Hall of Famer

April 24, 2024 07:42

Hi @VHarvey since you're working with a developer and they've been able to deliver custom emails that exceeded 10 modules, I would have the develop...read more

Solved

ElkaHarps7 on February 20, 2024

Email button corner radius not applying upon send

I've set the corner radius on buttons to 8 in my email. They look good in Hubspot, but when sent to Outlook inbox, the buttons are rectangular with no rounding at the corners. Is there a fix? Also, wanted to send to my personal gmail account to see read more

Reply Templates

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CHawkins

Top Contributor

February 20, 2024 10:39

Outlook emails commonly don't behave the same as other email platforms. If you have an email developer (You can find HubSpot partners here ), they ...read more

Solved

nkgavin on February 04, 2024

Adding custom CSS to email head

I have an HTML module with a table. I need to add some responsive CSS for the table, but the inline <style> tag gets stripped out in Gmail. I need to add the custom CSS to the <head>. How can I do this?

Reply Templates

0 upvote

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RatulRahman

Contributor | Gold Partner

February 05, 2024 05:40

Hello, @nkgavin ! To the best of my knowledge, this cannot be done in HubSpot. maybe consider a different email provider if you need some thorou...read more

Solved

JJ9 on January 08, 2024

Templates 5 from 5

Hi there, our company has different licences for different departments. However, there are departments, which has 5 templates free in their license and I do not know, how to definy these 5 templates for them. I found this infromation, whic read more

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karstenkoehler

Hall of Famer | Partner

January 08, 2024 07:51

Hi @JJ9 , That's unfortunately not how this works. Free users don't get to choose which templates they see. HubSpot doesn't have a concept of ...read more

Solved

DJohnson4 on July 27, 2023

Custom Email Module Issue

Hi, We have recently worked with an email designer to re-design some of our modules. When I put the custom modules into an email template, the blue lines you see when you hover over a module stay there and when I add in a rich text module, t read more

Reply Developer Enterprise Marketing Email Templates

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Accepted solution

TomM2

Thought Leader | Platinum Partner

July 31, 2023 07:46

Hey @DJohnson4 my guess here would be that there's some code conflict causing issues with the editor, looking through the code you've linked, you'r...read more

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