Email Marketing Tool

CCharaba on November 03, 2022

My custom email template is not showing up in email design

EDIT: I found the issue. For some reason, the new template was put into a folder within the Design Manager, and the emails within that folder aren't showing up. I managed to drag it out, but I'm not sure why the folder was created. I recently read more

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TiphaineCuisset

Community Manager

November 04, 2022 03:08

Hi @CCharaba Thank you for reaching out - I glad you found the issue here! If you have follow-up questions regarding the folder, I wo...read more

Solved

RKay1 on October 26, 2022

What are my options? Bespoke modules in drag and drop vs a bespoke template

Hi, I hope someone out there can give me some guidance. I was looking to have created a bespoke template that would work with drag and drop elemements, however I now realise that isn't possible on HubSpot. I really need a branded temp read more

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Accepted Solution

Olivia_Bagnall

Guide | Platinum Partner

October 26, 2022 15:04

@RKay1 Hi there 🙂 My name is Olivia - ex-hubspotter and member of the Baskey agency team. So my suggestion here would be exactly w...read more

CRobbins9 on September 26, 2022

Converting drag-and-drop emails into custom templates to add HTML code

Hello! I am an email marketer with little coding experience but I would like to start embedding interative content into our emails using cutom HTML code. I tried using the HTML module from Hubspot but I don't think its going to cut it for the c read more

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chrisworqflow

Key Advisor | Diamond Partner

September 26, 2022 07:28

@CRobbins9 Converting a drag-and-drop to custom HTML is not possible currently. Unfortunately, it would need to be re-built from scratch.

LBrisita on June 27, 2022

Externally Designed Template - A/B Testing CTAs

Hi, I'm running into an issue when I want to run A/B tests on clickable links in my email. Currently, my company is building our emails in BEEPro and then importing the template to HubSpot to send. Once the template is in HubSpot, we can edit th read more

Reply Developer Enterprise Marketing Marketing Email Templates Workaround

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8 Replies

danmoyle

Recognized Expert | Elite Partner

June 30, 2022 08:00

@LBrisita oh I'm not a HubSpot employee so I won't be resting with them 😁 I'm just a user (and HubSpot Partner employee) and love helping others...read more

Solved

TimothySands on January 25, 2022

Personalization Tokens in Custom Code Templates

I want to create a custom code template for emails that look like they are just being sent from someone's inbox, but I want to still be able to insert personalization tokens into them. Is that possible? I can't see a way of hard coding them into t read more

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Accepted Solution

MiaSrebrnjak

Community Manager

January 27, 2022 10:13

Hi @TimothySands , Thank you for reaching out to the Community! You should be able to add personalization tokens to the template manually, ...read more

Solved

LCSKMiller on January 18, 2022

Drag and Drop Email - Align Image Block Vertically

I am currently working on a new template for my team using the drag and drop editor (most aren't as familar or still learning HTML/CSS so a coded template is not advised for this particular case - they are just learning and more comfortable with the read more

Reply Marketing Email Templates

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Accepted Solution

Niharika

Member | Platinum Partner

January 20, 2022 22:19

Hi @LCSKMiller Greetings! Nice to e-meet you. Thank you @RJaspal for looping me in. I am from @Nikhil_Aggarwal 's team and ...read more

Solved

MrBean on January 13, 2022

Very Frustrating: Cannot filter exports of new template/sequence analytics by date.

So.. the Sales Content Analytics Tool is cool... and is just what outbound needs...or is it? Date: 1/1/2021 When I first found this feature in the hub, i was excited-- until I discovered you can't filter the exports by date. I'm not sure if read more

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Accepted Solution

Ian_Matt

Contributor

January 14, 2022 02:14

Hi @MrBean , Not sure if this is what you're looking for but at the top of the Sales Content Analytics page you can change the date to a rolling o...read more

JVH1 on January 13, 2022

Hubspot stored images not showing in library or in email builders or for view on web email links

Since yesterday both my colleague and I are experiencing images not showing whilst in Hubspot. They do not show in the email builder, email template builder, when we click view online links in any emails, nor in the actually Hubspot image gallery. W read more

Reply Developer Documents Enterprise Templates

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JVH1

Contributor

January 17, 2022 04:44

MiaSrebrnjak , this turned out to be a business VPN update issue after all and not Hubspot - mystery solved! Thank you for your time looking i...read more

Solved

CAydogdu on January 13, 2022

Hide email categories from subscription modal

Hello, we would like to hide the category info "Marketing E-Mail | , Sales Email | , ..." from email subscriptions modal (underlined purple in the picture below). Is it possible to do it? Thanks and regards,

Reply Marketing Email Templates

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Accepted Solution

karstenkoehler

Hall of Famer | Partner

January 13, 2022 07:00

Hi @CAydogdu , If I remember correctly they used to be editable but apparently that was changed (or I have a bad memory). Unfortunately that m...read more

Tommy_GH on January 03, 2022

Background pattern of the Newsletter. Either too stretched or it repeats too many times

Hello, I have a problem choosing the background pattern for my newsletter. I have an image representing the pattern that we also have on our website that I would like to use for our emails When I go to insert the image, it either gets super st read more

Reply Marketing Email Templates

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webdew

Guide | Diamond Partner

January 05, 2022 00:08

Hi @Tommy_GH , Just to confirm by newsletter page are you referring to a marketing email that is sent out? the default email body width is 600px ...read more

Solved

UKQUEEN on December 22, 2021

Template tool embedded on gmail

Hi all. I recently learned that there should be a "more options" icon next to my hubspot icon when composing emails from my gmail, in which I can add a template. I'm anteing to send our Holiday emails and I know there are hundreds to access.. Howe read more

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Accepted Solution

webdew

Guide | Diamond Partner

December 23, 2021 00:35

Hi @UKQUEEN , Hopefully, this article will help you to resolve your query https://knowledge.hubspot.com/email-tracking/customize-your-hu...read more

Solved

Foeth on November 10, 2021

Filter not applied in template?

In a mailtemplate that im building im putting the following Hubl code (simplified): <p>{{ deal.hubspot_owner_id.firstname|lower }}</p> I would expect this to result in a full lower case string displaying the firstname of the read more

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Accepted Solution

Foeth

Participant

November 10, 2021 07:45

Nevermind, apparently this is not supported in emails: (from the docs) Please note that using filters on any personalization variables (such a...read more

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