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  • Solved
    Radwalhusiny on October 17, 2021
    6 Replies
    Hi 🙂 How to display images side by side in email wit mobile preview? I can't find "email template" in menu, to switch responsive template to basic!
    October 21, 2021 06:17
    Hi @HPensado ! For social icons and other elements that should always appear within an email or other template you should set them up in Design Mana...
  • JVH1 on October 07, 2021
    2 Replies
    Hi all, I'm trying to make an email template in the "classic" build area and I cannot get the spacing to work correctly, it shunts everything to the right on mobile view when I just want equal spacing around the text and button. Does anyone have...
    October 08, 2021 07:13
    Thanks Mia! I actually made my own work around using max-width: 90% on the copy and button elements I needed moved in from the edge, however woul...
  • Mainata on October 06, 2021
    4 Replies
    Hi guys, we have a customer who uses an email template for more than 10 languages. We have managed to make some elements dynamic so far and they are played out according to the language. But where we currently have a problem is the salut...
    Contributor | Diamond Partner
    October 11, 2021 07:42
    Hi @webdew , thank you very much for your awesome help! We actually already thought that we could use the contact properties to maintai...
  • Solved
    Philipp_W on September 20, 2021
    1 Replies
    Hi together! we are currently trying to integrate anchor-links into our HubSpot E-Mails - unfortunatley it seems like HubSpot is actively blocking this function. Even if i try to "hardcode" the anchor into the source code of a text module like...
    September 20, 2021 08:39
    So i already found the solution by myself - shame on me 😕 So there a two possible options for anchor links: 1. You could use the anchor <a...
  • msbt on August 26, 2021
    4 Replies
    I've done my research and tried several different approaches, but the Gmail mobile apps (both, iOS and Android) don't seem to follow the media-queries to display the columns in rows instead. I even asked HubSpot support if the multi-column-templates...
    September 06, 2021 03:29
    Hey again, I checked the resources you posted and I'm afraid they do not cover multiple columns. Yes, they're responsive, but everything is in one co...
  • LBrisita on June 02, 2021
    3 Replies
    How can I get rid of the section separator in Email Template Design Manager? I am designing an email template and it keeps adding a gray rectangle above my email and I can't delete it from my template or add any color to it. Snap from Ema...
    Community Manager
    June 04, 2021 02:41
    Thank you for the link @LBrisita , I'll invite a few experts to this conversation and I'm pretty sure they can share their thoughts about this. ...
  • Getfused on May 05, 2021
    1 Replies
    Does anyone have any fixes for my emails having line breaks when I send it out? It's basically breaking the border and putting a line through the middle of the email. I am using the drag/drop feature.
    Guide | Diamond Partner
    May 05, 2021 09:57
    @Getfused , Can you add some screenshots so I can see what is happening? Also, are you copying and pasting the copy into the email from a Wo...
  • JeroenPuper on January 25, 2021
    1 Replies
    Hi y'all, Since end last week I have been encountering a problem when editing my email templates. When I try to delete an element, whether it's a 'spacer' or a 'rich text', the design manager crashes. (image below) Has anyone been encoutering t...
    HubSpot Alumni
    January 25, 2021 07:25
    Hi @JeroenPuper , Thanks for reaching out. It looks like you have access to HubSpot Technical Support. As troubleshooting this further will inv...
  • Solved
    PeterBirdDog on January 17, 2021
    1 Replies
    I would think this would be simple, but I can not figure out how to remove a document link I created in a template.
    Most Valuable Member
    January 17, 2021 05:57
    Hi @PeterBirdDog , After navigating to your templates (Menu > Conversations > Templates) and selecting the one you want to change, simpl...
  • Solved
    Babis_Mate on January 15, 2021
    4 Replies
    Hello, I am creating an e-mail template, but I can't find any way to vertical-align the text in the bottom and also reduce that space. I tried to add "vertical-align: bottom", "margin-bottom: -5%", reduce the line-height, but nothing worked. No mat...
    Community Manager
    January 19, 2021 15:46
    Thank you for sharing your solution @Babis_Mate
  • GLittrell on January 14, 2021
    1 Replies
    Hi all! I am brand new to HubSpot and have been using Constant Contact to create my email campaigns until now. Two questions... 1. Are there more selections or downloadable templates to create customizable emails than the ones provided simil...
    Community Manager
    January 15, 2021 06:15
    Hi @GLittrell Welcome to the Community and to HubSpot! I'll share with you a couple of resources that might be helpful You can ...
  • Solved
    EPasiak on January 07, 2021
    7 Replies
    Hello all, I have not seemed to find a solution to my use case and I apologize in advance if there has been a solution posted that I have not come across. The site that we are building has a large amount of PDF report files that will be stored ...
    Recognized Expert | Partner
    January 11, 2021 10:35
    Hey @EPasiak Thanks for the reminder! So the very high level solution or workaround could be to: Organize and maintain the PDFs in...
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