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Solucionado
ABertke on Outubro 02, 2020
Is there a way to add the ability for the contact to add or update their name via the Update Email Preferences page? Many of our subscribers come in through a one-line subscription form on our website, which only includes their email address. I Leia mais
2 avaliações positivas
2 Respostas
Accepted Solution
Conselheiro(a) de destaque | Parceiro Diamante
Outubro 02, 2020 05:12
Hello, That actually is not possible through the Email preferences pages. However you could do this by using a Hubspot form. By sending a form ...Leia mais
Solucionado
kjetilsvendsen on Setembro 28, 2020
Would it be possible to create newsletters from within the Hubspot plugin – letting you use content from already published posts or pages? What I want to propose is to have an option of inserting content from posts, like you have with the RSS Leia mais
0 avaliações positivas
2 Respostas
Accepted Solution
Especialista reconhecido(a) | Parceiro Diamante
Outubro 01, 2020 09:38
Hi @kjetilsvendsen ! Thanks for the tag @JessicaH ! Some great ideas here on adding some additional styling features to the RSS Emails ...Leia mais
zz on Setembro 24, 2020
Hello, I manage multiple brands through my company's Hubspot account. Content-wise, the information contained in emails is practically identical across brands, and the only differences between an email template for brand A versus brand B would be t Leia mais
0 avaliações positivas
2 Respostas
Top colaborador(a)
Setembro 25, 2020 17:40
I'm not sure if this is relevant with your issue, but we currently manage multiple brands and have created different subscription types per brand. Th...Leia mais
syndigatecapita on Setembro 22, 2020
My recipients get the headline I write but that headline is followed by HTML describer text that shouldn't appear, e.g. "Newletter Image 2...." etc. How do I get this to go away. It makes my email looks spammy.
0 avaliações positivas
1 Respostas
Conselheiro(a) de destaque
Setembro 22, 2020 19:47
In your email settings there is optional preview text. If there is no preview text, then it appears the email client is picking up your email and ap...Leia mais
nicnewman on Setembro 14, 2020
Using the 'plain email' template and discovered that it renders with no padding in apple mail (and some ios). I can manually add padding to counter this, but where the email renders okay on every other client, it looks like it has too much padding ( Leia mais
0 avaliações positivas
3 Respostas
Membro
Julho 28, 2022 15:15
@JonPayne @amwilie @JanetArmstrong os there any way to fix this without using a custom HTML email template? Or some way to configure th...Leia mais
Solucionado
Azingaro on Setembro 10, 2020
Can I bypass having to put a physical adress in my email footers? My company does not have a physical location at all.
0 avaliações positivas
2 Respostas
Accepted Solution
Equipe de Produto da HubSpot
Setembro 10, 2020 09:48
Hello @Azingaro , Email footers must include an address to comply with CAN-SPAM laws. You can read more about this here.
Solucionado
Arilatapi on Setembro 09, 2020
A designer shared her account with me so I can use the template she designed for me. But I can´t find the way to use this template.
0 avaliações positivas
1 Respostas
Accepted Solution
Top colaborador(a)
Setembro 09, 2020 15:56
Navigate to the Design Manager in her shared account, find the template you want, click on the Actions option under the Search assets search ba...Leia mais
lyndseyom on Setembro 08, 2020
Hi, I have had an HTML template created for my marketing emails, but I am having issues using it within Hubspot. I went to the Design Tool, created a new file (selected 'Email') and copied in my HTML code. I then published this template, but canno Leia mais
0 avaliações positivas
3 Respostas
HubSpot Employee
Setembro 09, 2020 09:48
Hey @lyndseyom ! To better identify the steps you are taking and what's happening at each step could you please reach out to support so that w...Leia mais
Solucionado
marykeytours on Setembro 08, 2020
Is there a way to quickly erase all of the email addresses in the "Send to" field of a cloned email? Twice a month, I send a followup email to people who attended our webinar. The email is the same except for the header image and one link, so it's Leia mais
0 avaliações positivas
3 Respostas
Accepted Solution
Gerente da Comunidade
Setembro 09, 2020 11:55
Hello @marykeytours I tested in my end and you will need to uncheck the email from the dropdown option or click the X to remove the contact....Leia mais
AlexTN on Setembro 07, 2020
Non riesco a creare liste
0 avaliações positivas
2 Respostas
Membro
Setembro 07, 2020 09:44
Thanks for your help. 1 I tried with the incognito window but it didn't work. 2 I tried with Microsoft Edge, it didn't fix 3 I tried...Leia mais
Solucionado
vkerr on Setembro 04, 2020
Hi there 😊 We are working on a rebrand for our company including our email templates. Leadership would like to see our corporate fonts integrated into our emails, Bookman and Metronic. I am struggling to get email clients to read the CSS we've w Leia mais
0 avaliações positivas
8 Respostas
Accepted Solution
Especialista reconhecido(a) | Parceiro Elite
Setembro 08, 2020 11:04
Unfortunately, there isn't a real way to work around gmail and yahoo, they just aren't supporting custom fonts at all. https://www.litmus.com/...Leia mais
Ahersam1 on Setembro 03, 2020
I'm getting complaints from what appears to be PC users about emails rendering with misaligned headers, text boxes and each with varying lengths. See below. Appears to be fine on mac and mobile. Thanks for any assistance.
0 avaliações positivas
1 Respostas
Orientador(a) | Parceiro
Setembro 04, 2020 03:56
Could you share a web preview URL so we can inspect the code? Did you use a coded template or the drag and drop builder? Just a hunch, but Outloo...Leia mais
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