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ABertke on October 01, 2020
Is there a way to add the ability for the contact to add or update their name via the Update Email Preferences page? Many of our subscribers come in through a one-line subscription form on our website, which only includes their email address. I read more
2 Replies
Accepted Solution
Key Advisor | Diamond Partner
October 02, 2020 02:12
Hello, That actually is not possible through the Email preferences pages. However you could do this by using a Hubspot form. By sending a form more
kjetilsvendsen on September 28, 2020
Would it be possible to create newsletters from within the Hubspot plugin – letting you use content from already published posts or pages? What I want to propose is to have an option of inserting content from posts, like you have with the RSS read more
0 upvote
2 Replies
Accepted Solution
Key Advisor | Diamond Partner
October 01, 2020 06:38
Hi @kjetilsvendsen ! Thanks for the tag @JessicaH ! Some great ideas here on adding some additional styling features to the RSS Emails more
zz on September 24, 2020
Hello, I manage multiple brands through my company's Hubspot account. Content-wise, the information contained in emails is practically identical across brands, and the only differences between an email template for brand A versus brand B would be t read more
0 upvote
2 Replies
Top Contributor
September 25, 2020 14:40
I'm not sure if this is relevant with your issue, but we currently manage multiple brands and have created different subscription types per brand. more
syndigatecapita on September 22, 2020
My recipients get the headline I write but that headline is followed by HTML describer text that shouldn't appear, e.g. "Newletter Image 2...." etc. How do I get this to go away. It makes my email looks spammy.
0 upvote
1 Reply
Key Advisor
September 22, 2020 16:47
In your email settings there is optional preview text. If there is no preview text, then it appears the email client is picking up your email and more
nicnewman on September 14, 2020
Using the 'plain email' template and discovered that it renders with no padding in apple mail (and some ios). I can manually add padding to counter this, but where the email renders okay on every other client, it looks like it has too much padding ( read more
0 upvote
3 Replies
July 28, 2022 12:15
@JonPayne @amwilie @JanetArmstrong os there any way to fix this without using a custom HTML email template? Or some way to configure more
Azingaro on September 10, 2020
Can I bypass having to put a physical adress in my email footers? My company does not have a physical location at all.
0 upvote
1 Reply
Accepted Solution
HubSpot Product Team
September 10, 2020 06:48
Hello @Azingaro , Email footers must include an address to comply with CAN-SPAM laws. You can read more about this here.
Arilatapi on September 09, 2020
A designer shared her account with me so I can use the template she designed for me. But I can´t find the way to use this template.
0 upvote
1 Reply
Accepted Solution
Top Contributor
September 09, 2020 12:56
Navigate to the Design Manager in her shared account, find the template you want, click on the Actions option under the Search assets search more
lyndseyom on September 08, 2020
Hi, I have had an HTML template created for my marketing emails, but I am having issues using it within Hubspot. I went to the Design Tool, created a new file (selected 'Email') and copied in my HTML code. I then published this template, but canno read more
0 upvote
3 Replies
HubSpot Employee
September 09, 2020 06:48
Hey @lyndseyom ! To better identify the steps you are taking and what's happening at each step could you please reach out to support so that more
marykeytours on September 08, 2020
Is there a way to quickly erase all of the email addresses in the "Send to" field of a cloned email? Twice a month, I send a followup email to people who attended our webinar. The email is the same except for the header image and one link, so it's read more
0 upvote
3 Replies
Accepted Solution
Community Manager
September 09, 2020 08:55
Hello @marykeytours I tested in my end and you will need to uncheck the email from the dropdown option or click the X to remove the more
AlexTN on September 07, 2020
Non riesco a creare liste
0 upvote
2 Replies
September 07, 2020 06:44
Thanks for your help. 1 I tried with the incognito window but it didn't work. 2 I tried with Microsoft Edge, it didn't fix 3 I more
vkerr on September 04, 2020
Hi there 😊 We are working on a rebrand for our company including our email templates. Leadership would like to see our corporate fonts integrated into our emails, Bookman and Metronic. I am struggling to get email clients to read the CSS we've w read more
0 upvote
8 Replies
Accepted Solution
Recognized Expert | Platinum Partner
September 08, 2020 08:04
Unfortunately, there isn't a real way to work around gmail and yahoo, they just aren't supporting custom fonts at all. more
Ahersam1 on September 03, 2020
I'm getting complaints from what appears to be PC users about emails rendering with misaligned headers, text boxes and each with varying lengths. See below. Appears to be fine on mac and mobile. Thanks for any assistance.
0 upvote
1 Reply
Top Contributor | Partner
September 04, 2020 00:56
Could you share a web preview URL so we can inspect the code? Did you use a coded template or the drag and drop builder? Just a hunch, but more
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