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Solved
ABertke on October 02, 2020
Is there a way to add the ability for the contact to add or update their name via the Update Email Preferences page? Many of our subscribers come in through a one-line subscription form on our website, which only includes their email address. I read more
2 upvotes
2 Replies
Accepted solution
Key Advisor | Platinum Partner
October 02, 2020 05:12
Hello, That actually is not possible through the Email preferences pages. However you could do this by using a Hubspot form. By sending a form ...read more
Solved
kjetilsvendsen on September 28, 2020
Would it be possible to create newsletters from within the Hubspot plugin – letting you use content from already published posts or pages? What I want to propose is to have an option of inserting content from posts, like you have with the RSS read more
0 upvote
2 Replies
Accepted solution
Recognized Expert | Platinum Partner
October 01, 2020 09:38
Hi @kjetilsvendsen ! Thanks for the tag @JessicaH ! Some great ideas here on adding some additional styling features to the RSS Emails ...read more
Solved
Azingaro on September 10, 2020
Can I bypass having to put a physical adress in my email footers? My company does not have a physical location at all.
0 upvote
2 Replies
Accepted solution
HubSpot Product Team
September 10, 2020 09:48
Hello @Azingaro , Email footers must include an address to comply with CAN-SPAM laws. You can read more about this here.
Solved
Arilatapi on September 09, 2020
A designer shared her account with me so I can use the template she designed for me. But I can´t find the way to use this template.
0 upvote
1 Reply
Accepted solution
Top Contributor
September 09, 2020 15:56
Navigate to the Design Manager in her shared account, find the template you want, click on the Actions option under the Search assets search ba...read more
Solved
marykeytours on September 08, 2020
Is there a way to quickly erase all of the email addresses in the "Send to" field of a cloned email? Twice a month, I send a followup email to people who attended our webinar. The email is the same except for the header image and one link, so it's read more
0 upvote
3 Replies
Accepted solution
HubSpot Employee
September 09, 2020 11:55
Hello @marykeytours I tested in my end and you will need to uncheck the email from the dropdown option or click the X to remove the contact....read more
Solved
vkerr on September 04, 2020
Hi there 😊 We are working on a rebrand for our company including our email templates. Leadership would like to see our corporate fonts integrated into our emails, Bookman and Metronic. I am struggling to get email clients to read the CSS we've w read more
0 upvote
8 Replies
Accepted solution
Recognized Expert | Gold Partner
September 08, 2020 11:04
Unfortunately, there isn't a real way to work around gmail and yahoo, they just aren't supporting custom fonts at all. https://www.litmus.com/...read more
Solved
AshleighAM on September 02, 2020
I am looking for some help in updating a place holder logo that is shown on the tab that is populated when viewing an email message in browser. I have seen this logo before in some of the default HubSpot templates, but I am not sure where to access read more
0 upvote
3 Replies
Accepted solution
HubSpot Employee
September 03, 2020 04:57
Hi Ashleigh, That's your website's favicon, this article here runs through how to edit that . If you don't notice any change I'd recommend cle...read more
Solved
jondavidcarroll on August 28, 2020
We are trying to send out emails to customers owned by a variety of people. We have the From Name and From Email setup for personalization tokens to look like they're coming from their owner. We also want to have the contact owners phone number show read more
13 upvotes
1 Reply
Accepted solution
Hall of Famer | Partner
August 29, 2020 02:11
Hey @jondavidcarroll , Currently there's no straight forward way to do this but I'll outline a workaround below. If you want to automati...read more
Solved
CCastillo on August 27, 2020
I am trying to remove the darker stroke around the Rectangular Style CTA. Does anyone know of a way I can edit it. I have been trying in the custom CSS box under Advanced settings to no luck. Thank you!
0 upvote
2 Replies
Accepted solution
Recognized Expert | Gold Partner
August 27, 2020 23:29
Hi @CCastillo You can add custom CSS to your CTA (see image below) border:none; Alternately, you could add a Custom Class and add it ...read more
Solved
mubashir on August 21, 2020
Hello community, 1:- I want to filter my email contacts based on the email filtering rate, is it possible to automate this process somehow, as I want to filter contacts with open rate as 40% and so on, so that I can decide which to send mails and w read more
Accepted solution
Hall of Famer | Partner
August 22, 2020 03:12
Hello Mubasher, To solve for this you can build active lists, select filter type "Contact properties" and filter for email properties, such as:...read more
Solved
dwhittington on August 20, 2020
So, our client is wanting to dynamically send documents/PDFs into HubSpot and send them out to the corresponding user e.g. based on platform usage. I have been told, the best method to get a document into the platform is using the engagements AP read more
0 upvote
1 Reply
Accepted solution
Top Contributor | Platinum Partner
August 20, 2020 12:51
Hi @dwhittington You can accomplish this with smart content. Build your automated email with a smart rule based on the property (make a list f...read more
Solved
NinaKovari on August 17, 2020
We've been experiencing a problem with how the buttons are aligning in our emails. Attached is a screen shot to show what I mean. Does anyone know of a way to make sure the buttons are always aligned with each other?
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
August 18, 2020 01:38
Hello Nina, Are you currently using one or two layout blocks for this? When using just one layout block (below the divider in my gif)...read more
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