Hi all, Thanks to other tips on the forum, I used to successfully save my email newsletters to HTML by clicking preview -> copy sharable link -> and then save the page as HTML. Unfortunately, this doesn't seem to work anymore. When I try to sa Leer más
Hi @JdeVries ,
It appears the issue lies in the image URLs. In the problematic email, the src attribute uses a local path which might not be...Leer más
I sent out a marketing email, even though I set the sent by email to the email I intended to send from as well as 'from name' it sill appeared weird and looked like spam email (pic attached) Another issue is, despite setting the reply-to emai Leer más
hi @ABasa there have been a few similar threads popping up since the change went into effect on February 1st.
Even though you set your from e...Leer más
Hi. Customers are unable to respond to my emails sent through hubspot as the email address the customer sees as the email being sent from is example=gmail.com@hubspotfree.net From what I see on the knowledge base, it should be example.gmail.com@hu Leer más
We are currently experimenting with the approval flow for marketing e-mail. While testing i noticed it is possible to make changes to the aprroved e-mail, and then send the e-mail. I would expect the e-mail have to be resubmitted for aprroval since Leer más
A email domain has been added to allow list in settings, but new emails coming in inbox is still have the message "Be careful with this message". Email adress from customer is an "noreply" adress. Option "role based emails" is also turned of a Leer más
Hi @AppleDers , Thank you for the additional information! And @karstenkoehler thanks for your help 🙂 So this message appears in the HubSpot c...Leer más
Hi, I don't remember turning on bot filtering manually, is it possible that it was turned on automatically and is it possible for me to learn exactly when it was turned on?
Hi @fsanli ,
There isn't a log that can be accessed in HubSpot for changes to settings – but HubSpot support can usually help and investigate ...Leer más
I am a super admin, but I have no access to the marketing tools such as the e-mail function. Why is that? I have tried with different computers and the problem remains.
Hi @ELauberts ,
It is not possible to set granular permissions for Super Admins. They will have access to all tools that are live in your HubS...Leer más
Hello ! I have this problem that when my email arrives the text for the image has a 'strikethrough'. I would like to remove the strike through but do not know how. Below you can see how I set the image up in the online editor. The next image Leer más
Hi gang, We have the Transactional Add-on with a dedicated IP address. In order to configure this to work properly, we have to set the MX records for our subdomain to point to HubSpot. (example: @sub.domain.com) This all works great up until th Leer más
Thank you, @TiphaineCuisset I resolved the issue with the Devliverabilty team. In case anyone runs across this question and finds this thread... ...Leer más
Is there a way to make language-specific versions of the email settings page end users (contacts) see? We are producing email content using multiple languages (4 at the moment) and now we've "solved" the problem by adding each language to each opt-o Leer más
Hello @tommifin , Currently, our system templates are not able to be created into multi-languages. It is an i dea posted here on creating th...Leer más
not sure what htis means, can anybody help me understand this? "Your portal is not set up to use Email Sending Domains with ( company name)" im not sure if this is a problem when sending out emails but would like to know why my portal is n Leer más
Hey Carlos Setting up an email sending domain within HubSpot gives you the ability to remove the "via hubspot.com" and "on behalf of yourdomai...Leer más