Hi HubSpot Community, I am currently facing an issue connecting my Simply.com email inbox to HubSpot. I’ve set up my business email across different platforms using advanced settings, but I am having trouble specifically with HubSpot read more

Hi there, I am looking into setting up the email send frequency cap in our HubSpot account. I would like to confirm what happens to emails that are blocked from being sent due to the frequency cap being reached for recipients. Will the e read more

Hi all, Thanks to other tips on the forum, I used to successfully save my email newsletters to HTML by clicking preview -> copy sharable link -> and then save the page as HTML. Unfortunately, this doesn't seem to work anymore. When I try to sa read more

I sent out a marketing email, even though I set the sent by email to the email I intended to send from as well as 'from name' it sill appeared weird and looked like spam email (pic attached) Another issue is, despite setting the reply-to emai read more

Hi. Customers are unable to respond to my emails sent through hubspot as the email address the customer sees as the email being sent from is example=gmail.com@hubspotfree.net From what I see on the knowledge base, it should be example.gmail.com@hu read more

We are currently experimenting with the approval flow for marketing e-mail. While testing i noticed it is possible to make changes to the aprroved e-mail, and then send the e-mail. I would expect the e-mail have to be resubmitted for aprroval since read more

A email domain has been added to allow list in settings, but new emails coming in inbox is still have the message "Be careful with this message". Email adress from customer is an "noreply" adress. Option "role based emails" is also turned of a read more

Hi, I don't remember turning on bot filtering manually, is it possible that it was turned on automatically and is it possible for me to learn exactly when it was turned on?

I am a super admin, but I have no access to the marketing tools such as the e-mail function. Why is that? I have tried with different computers and the problem remains.

Hi gang, We have the Transactional Add-on with a dedicated IP address. In order to configure this to work properly, we have to set the MX records for our subdomain to point to HubSpot. (example: @sub.domain.com) This all works great up until th read more

Is there a way to make language-specific versions of the email settings page end users (contacts) see? We are producing email content using multiple languages (4 at the moment) and now we've "solved" the problem by adding each language to each opt-o read more

not sure what htis means, can anybody help me understand this? "Your portal is not set up to use Email Sending Domains with ( company name)" im not sure if this is a problem when sending out emails but would like to know why my portal is n read more