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CGutowski on February 12, 2024
Hi. Customers are unable to respond to my emails sent through hubspot as the email address the customer sees as the email being sent from is From what I see on the knowledge base, it should be read more
1 upvote
4 Replies
February 24, 2024 06:33
Same issue here. Oddly I had replies on Firday morning but it's not working now.
TEFL on August 09, 2023
We are currently experimenting with the approval flow for marketing e-mail. While testing i noticed it is possible to make changes to the aprroved e-mail, and then send the e-mail. I would expect the e-mail have to be resubmitted for aprroval since read more
9 Replies
Accepted Solution
Hall of Famer | Partner
November 14, 2023 03:05
Agreed, @TEFL @RMcCarthy @Bob_Marley . @PamCotton , this thread refers to this (sub-)feature: more
AppleDers on July 20, 2023
A email domain has been added to allow list in settings, but new emails coming in inbox is still have the message "Be careful with this message". Email adress from customer is an "noreply" adress. Option "role based emails" is also turned of a read more
1 upvote
3 Replies
Community Manager
July 25, 2023 08:40
Hi @AppleDers , Thank you for the additional information! And @karstenkoehler thanks for your help 🙂 So this message appears in the HubSpot more
fsanli on March 01, 2023
Hi, I don't remember turning on bot filtering manually, is it possible that it was turned on automatically and is it possible for me to learn exactly when it was turned on?
1 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
March 01, 2023 04:37
Hi @fsanli , There isn't a log that can be accessed in HubSpot for changes to settings – but HubSpot support can usually help and investigate more
ELauberts on December 07, 2021
I am a super admin, but I have no access to the marketing tools such as the e-mail function. Why is that? I have tried with different computers and the problem remains.
0 upvote
1 Reply
Accepted Solution
Recognized Expert | Platinum Partner
December 07, 2021 11:27
Hi @ELauberts , It is not possible to set granular permissions for Super Admins. They will have access to all tools that are live in your more
JTengstrom on January 20, 2021
Hello ! I have this problem that when my email arrives the text for the image has a 'strikethrough'. I would like to remove the strike through but do not know how. Below you can see how I set the image up in the online editor. The next image read more
0 upvote
2 Replies
January 21, 2021 12:39
I'm using Mozilla Thunderbird 68.10.0 (64-bit)
adambot on November 11, 2020
Hi gang, We have the Transactional Add-on with a dedicated IP address. In order to configure this to work properly, we have to set the MX records for our subdomain to point to HubSpot. (example: This all works great up until th read more
Accepted Solution
November 12, 2020 12:52
Thank you, @TiphaineCuisset I resolved the issue with the Devliverabilty team. In case anyone runs across this question and finds this thread... more
tommifin on March 26, 2018
Is there a way to make language-specific versions of the email settings page end users (contacts) see? We are producing email content using multiple languages (4 at the moment) and now we've "solved" the problem by adding each language to each opt-o read more
7 Replies
Accepted Solution
Academy Team
April 04, 2018 11:36
Hello @tommifin , Currently, our system templates are not able to be created into multi-languages. It is an i dea posted here on creating more
Canaya on November 22, 2016
not sure what htis means, can anybody help me understand this? "Your portal is not set up to use Email Sending Domains with ( company name)" im not sure if this is a problem when sending out emails but would like to know why my portal is n read more
Accepted Solution
Not applicable
November 23, 2016 06:31
Hey Carlos Setting up an email sending domain within HubSpot gives you the ability to remove the "via" and "on behalf of more
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