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Email Marketing Tool

Pesquise soluções em Email Marketing Tool ou faça uma pergunta

alexagatiss on Abril 17, 2024

Respond on marketing email thread

Hi all, is there a way to respond in a marketing email thread? For clarification, the contact has opened the marketing email many times and clicked within it, but hasn't responded. The sales rep is hoping they could send a direct email as a reply to Leia mais

Responder Marketing Email Sales

0 avaliações positivas

1 Respostas

karstenkoehler

Membro do Hall da Fama | Parceiro

Abril 17, 2024 11:31

Hi @alexagatiss , Unfortunately not, no. HubSpot does not support threading for marketing emails. Best regards!

alexagatiss on Abril 05, 2024

Block Contacts Engaged with Sales Emails from Receiving Marketing Emails

Hi all, is there a way to make sure that marketing emails do not send to contacts who have recieved and responded / engaged with a sales email within the last week? I don't to disrupt the current conversations that are happening with sales.

Responder Marketing Marketing Email Sales

0 avaliações positivas

1 Respostas

karstenkoehler

Membro do Hall da Fama | Parceiro

Abril 05, 2024 12:57

Hi @alexagatiss , Not as a global setting, no. Marketers would have to exclude those contacts (e.g. "Last contacted is less than 7 days ago") ...Leia mais

CRavnsborg on Fevereiro 28, 2024

Marketing emails not received

Hello, We have sent marketing emails to a customer and we can see that they were sent and delivered, but the customer says that they newer received them. What could be the reason and what can I do about it? BR Charlotte Leia mais

Responder Sales

1 avaliações positivas

4 Respostas

JustinPerkinsC

Top colaborador(a)

Fevereiro 28, 2024 10:17

It might be worth having them confirm with IT that they didn't have it get blocked before it even hit the inbox to show as spam. I know a lot of comp...Leia mais

Solucionado

AMason81 on Janeiro 11, 2024

Link clicks on Marketing campaign

In the mail campaign, link clicks are not getting recorded. I checked settings, link click tracking is turned ON, but still cant see. And these links in the mail are not just links, (they are), they are personlised links fetched from a column. How c Leia mais

Responder Sales

0 avaliações positivas

1 Respostas

Accepted Solution

DianaGomez

Gerente da Comunidade

Janeiro 11, 2024 16:09

Hi @AMason81 , Thanks for reaching out to the Community! Based on previous observations, it has been noticed that in some cases C...Leia mais

Solucionado

alexagatiss on Dezembro 20, 2023

Stop Marketing Emails from Sending to Contacts Who Have Received a Sales Email in Past Week

Any ideas on how to prevent marketing emails from sending to contacts who have been emailed by an account manager in the past week?

Responder Marketing Email Sales

0 avaliações positivas

1 Respostas

Accepted Solution

karstenkoehler

Membro do Hall da Fama | Parceiro

Dezembro 20, 2023 14:06

Hi @alexagatiss , There isn't any setting that would apply to all marketing emails ( something I requested before ), you would have to make su...Leia mais

Solucionado

LiamF on Novembro 09, 2023

Add order summary to confirmation email

I'm setting up order confirmation emails through my e-commerce site and want to include an order summary listing the products, amounts, prices and total. However, I can't seem to do this. I'd tried the abandoned cart module, but this only seems to w Leia mais

Responder Integrations Marketing Email Sales

0 avaliações positivas

5 Respostas

Accepted Solution

DianaGomez

Gerente da Comunidade

Novembro 20, 2023 14:04

Hi @LiamF , I completely understand. Did you have a chance to review the two options I sent you? 1. Growing your WooCommerce st...Leia mais

CLosquadro on Agosto 14, 2023

FIX THIS EMAIL GLITCH

For the LOVE, I have seen community posts dating back to 2020 on this exact topic and it's making me want to lobby for the whole company to leave hubspot. I spend 20-30 minutes craftign a well thought out email within hubspot to complete a task Leia mais

Responder Sales

0 avaliações positivas

4 Respostas

CLosquadro

Participante

Agosto 14, 2023 22:13

I'm not sure if the other users use chrome (thats all I use) and on our work computers for security purposes we are always updating all systems, so I...Leia mais

Solucionado

McBainKD on Maio 23, 2023

What's the best way to include different CTAs in one A/B Test Email?

Hey all, I'm not sure if the initial question makes sense, but I'll try to clarify what I'm hoping to accomplish: We're going to be launching a campaign to a large part of our client base. Some of these users might have Contact Owners whil Leia mais

Responder Calendar Marketing Email Professional Sales Workflows

0 avaliações positivas

2 Respostas

Accepted Solution

TomM2

Conselheiro(a) de destaque | Parceiro

Maio 23, 2023 16:20

Hey @McBainKD would smart ctas work at all? You could for example have a rule for "contact owner is known" to show a specific CTA and have the r...Leia mais

Solucionado

09379 on Janeiro 15, 2021

Create Multiple Email Categories

Hi Many of our contacts have very different relationships with us, sometimes at the same time. Eg. B2B customer may also be an end user of the product and be on our newsletter list. We send very different communications to different (eg. B2 Leia mais

Responder Contacts CRM Marketing Marketing Email Sales

1 avaliações positivas

4 Respostas

Accepted Solution

karstenkoehler

Membro do Hall da Fama | Parceiro

Janeiro 15, 2021 12:35

Hi @09379 , If we're still talking about HubSpot emails the timeline on a contact record, I'm pretty sure this is not possible. It can't be cu...Leia mais

Solucionado

wlee168 on Janeiro 05, 2021

Tracking replies to automated emails on contact record

We have automated emails being sent from the address of our salesperson via workflow. How can I track any replies that are sent to these automated emails and into our salesperson's inbox so those replies show on the corresponding contact record of t Leia mais

Responder Marketing Sales

0 avaliações positivas

3 Respostas

Accepted Solution

Josh

Especialista reconhecido(a) | Parceiro Platinum

Janeiro 05, 2021 15:56

Hi @wlee168 , At this time HubSpot does not track replies to marketing emails. Workflows send communication using marketing emails. Although ...Leia mais

rick_d on Setembro 11, 2020

Differences between Marketing and Sales Emails

Dear community, here you can find a great table of the differences in HubSpot's Email Marketing vs. Sales Email tools. Marketing Email Sales Email Applies to Marketing Professional & Enterprise for Classic Editor Leia mais

Responder Marketing Email Sales

7 avaliações positivas

2 Respostas

DeliveryByJess

Equipe de Produto da HubSpot

Outubro 13, 2020 10:03

@Chris_Hughes HubSpot's Acceptable Use Policy defines that the marketing email tool may only be used for contacts who have verifiably opted into...Leia mais

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