Hi all, is there a way to respond in a marketing email thread? For clarification, the contact has opened the marketing email many times and clicked within it, but hasn't responded. The sales rep is hoping they could send a direct email as a reply to Beitrag ansehen

Hi all, is there a way to make sure that marketing emails do not send to contacts who have recieved and responded / engaged with a sales email within the last week? I don't to disrupt the current conversations that are happening with sales.

Hello, We have sent marketing emails to a customer and we can see that they were sent and delivered, but the customer says that they newer received them. What could be the reason and what can I do about it? BR Charlotte Beitrag ansehen

In the mail campaign, link clicks are not getting recorded. I checked settings, link click tracking is turned ON, but still cant see. And these links in the mail are not just links, (they are), they are personlised links fetched from a column. How c Beitrag ansehen

Any ideas on how to prevent marketing emails from sending to contacts who have been emailed by an account manager in the past week?

I'm setting up order confirmation emails through my e-commerce site and want to include an order summary listing the products, amounts, prices and total. However, I can't seem to do this. I'd tried the abandoned cart module, but this only seems to w Beitrag ansehen

For the LOVE, I have seen community posts dating back to 2020 on this exact topic and it's making me want to lobby for the whole company to leave hubspot. I spend 20-30 minutes craftign a well thought out email within hubspot to complete a task Beitrag ansehen

Hey all, I'm not sure if the initial question makes sense, but I'll try to clarify what I'm hoping to accomplish: We're going to be launching a campaign to a large part of our client base. Some of these users might have Contact Owners whil Beitrag ansehen

Hi Many of our contacts have very different relationships with us, sometimes at the same time. Eg. B2B customer may also be an end user of the product and be on our newsletter list. We send very different communications to different (eg. B2 Beitrag ansehen

We have automated emails being sent from the address of our salesperson via workflow. How can I track any replies that are sent to these automated emails and into our salesperson's inbox so those replies show on the corresponding contact record of t Beitrag ansehen

Dear community, here you can find a great table of the differences in HubSpot's Email Marketing vs. Sales Email tools. Marketing Email Sales Email Applies to Marketing Professional & Enterprise for Classic Editor Beitrag ansehen