As already described here, It would be best to be able to give a user the permission to "Impersonate another User" for the Sequences-Tab. That would enable them to pre-fill everything and manage the Sequences as a Sales Rep. e.g. for someone from th read more

I'm requesting a feature that allows automated back-in-stock email notifications for out-of-stock products. Ideally, this would be a button or form on each product page where users can enter their email address to be notified when that specific read more

We are looking to build a report so that we can see the difference between when our emails are sent/delivered and when they are opened - this is to see if we are sending them at the right time of day or if certain products/customer types need to hav read more

Hi, A general reports question if I can. There is a great report in HS that shows Activity by Type and lists: Call Task Forwarded Email Note Meeting Email reply frm contact Email sent to contact etc... But does email sent to contact read more

Hi all, is there a way to respond in a marketing email thread? For clarification, the contact has opened the marketing email many times and clicked within it, but hasn't responded. The sales rep is hoping they could send a direct email as a reply to read more

Hi all, is there a way to make sure that marketing emails do not send to contacts who have recieved and responded / engaged with a sales email within the last week? I don't to disrupt the current conversations that are happening with sales.

Hello, We have sent marketing emails to a customer and we can see that they were sent and delivered, but the customer says that they newer received them. What could be the reason and what can I do about it? BR Charlotte read more

In the mail campaign, link clicks are not getting recorded. I checked settings, link click tracking is turned ON, but still cant see. And these links in the mail are not just links, (they are), they are personlised links fetched from a column. How c read more

Any ideas on how to prevent marketing emails from sending to contacts who have been emailed by an account manager in the past week?

I'm setting up order confirmation emails through my e-commerce site and want to include an order summary listing the products, amounts, prices and total. However, I can't seem to do this. I'd tried the abandoned cart module, but this only seems to w read more

For the LOVE, I have seen community posts dating back to 2020 on this exact topic and it's making me want to lobby for the whole company to leave hubspot. I spend 20-30 minutes craftign a well thought out email within hubspot to complete a task read more

Hey all, I'm not sure if the initial question makes sense, but I'll try to clarify what I'm hoping to accomplish: We're going to be launching a campaign to a large part of our client base. Some of these users might have Contact Owners whil read more