Hello, I am trying to find out if it is possible to add tracking when doing a campaign and using mail merge via word into outlook. Once I finish the mail merge, the messages go to my Outlook Outbox, but the HubSpot feature is grayed out, so you read more

When looking at the performance of emails in a campaign, I see that it lists a percentage for click-through rate as well as click rate. Can someone please help me understand what the difference in these two is so I can explain to upper management wh read more

Can someone explain the difference or best practice between manually creating tracking links using the HS url tracking builder, vs the settings at Settings > Marketing > Email > Tracking, which can be turned on to automaticaly build parama read more

Hi, We have a few different brands and it makes things really difficult not being able to report on multiple campaigns at once. We are mainly interested in seeing this for email data over time. We could do it if we were allowed to select multipl read more

Hello! We have recently started working with marketing emails in Hupspot. When I go to a certain contact, I can see that a certain marketign email was sent to this person, which is great. I wonder, how can I make the same thing show in the Compa read more

Is it possible to send a mass email from Salesforce and report on the activity in Hubspot? For instance we have a Salesforce Integration with Hubspot and when sending emails from Hubspot and I can report in both SF and Hubspot. Sometimes I need to d read more

Hi everyone, I'm new in Hubspot and I have a question regarding marketing emails analytics. We've tried to send our first email, which contained several links, and we know for sure that some participants clicked them, but the report shows only opens read more

Hi there, We always do a lot of checks before sending out newsletters, but somehow it happened that for one button the url wasn't updated to the correct new url: oops! I thought I was being smart by making a redirect for the specific url that is read more

Hi, How can I use Google Analytica to track which links have been opened in the emails sent by Hubspot? What are the requirements to set up tracking?

I am looking into managing referrals by sending an email to client asking them to forward it to anyone who might be interested in attending a workshop. I can create the UTM tracking code but I want to append the ContactID to the end and capture tha read more

can anyone tell me how I can interrogate our companies database based on basic searchs like male and female which is a standard requirement when adding a contact or down to location if entered correctly by our end users, I have tried to determine th read more

Hi! When checking the click through rate & click rate in email performance, it is clearly explained as follows: Click rate Click rate is the percentage of people who clicked a link in your email out of the people who were delivered you read more