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Solved
ayotundeojo on March 18, 2024
I can't edit emails and keep gettting this "Email editing isn't available right now" error after a number of days, the editing functions are greyed out and I can't make any adjustments
1 upvote
3 Replies
Accepted Solution
Key Advisor | Diamond Partner
March 18, 2024 06:00
Hey @ayotundeojo Kindly check the user's permissions in your account whether you have access to edit emails?: https://knowledge.hubspot.com...read more
Solved
IuliaArtean on March 12, 2024
Hello, Is there a way I can swap one published email created with a template to another template that I want? I want to avoid creating the emails from scratch. Thanks, Iulia A
1 upvote
5 Replies
Accepted Solution
Hall of Famer | Partner
March 12, 2024 08:14
Hi @IuliaArtean , If you're using custom coded email templates , yes, in that case you could do so in the settings tab of the email editor. I...read more
Solved
Linah4 on March 11, 2024
Hello, I have four types of emails that my HubSpot contacts can subscribe to. Initially, they can subscribe to any of these via differnet web forms I have put in place (to get free resources, for example, or just to opt-in). I use a simple email read more
1 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
March 12, 2024 10:25
@Linah4 the transactional add-on is described here: https://knowledge.hubspot.com/marketing-email/how-to-use-transactional-email-in-hubspot ...read more
Solved
CalvinUlery on March 11, 2024
I have a contact property that is a hex color. Specifically partner_primary_color and want to use/print this in the html of an email as a background color in a "column". I've tried using a <div style="background-color: {{ partner_primary_color }} read more
0 upvote
5 Replies
Accepted Solution
Hall of Famer | Partner
March 11, 2024 11:22
@CalvinUlery how exactly are you testing? Are you previewing the email for a contact which has a value in the partner primary color?
JLane1 on March 06, 2024
Hi Is there a way that the link to a file that has been uploaded via a form can be publically visible, rather than someone having to login to see it? The reason being is that I'm sending an email to our internal team (who don't have a Hubspot ac read more
Hall of Famer | Partner
March 06, 2024 06:20
Hi @JLane1 , This is not possible, no, and when you think about probably for the better - as it would otherwise be a data privacy catastrophe ...read more
pinchvalve on February 29, 2024
Is there a way for a non-programmer to add a social share button to an email? This was a built-in function of every other email platform I have used, but is completely missing from HubSpot. I have tried all of the work-around suggestions I found onl read more
0 upvote
3 Replies
Top Contributor
March 05, 2024 16:43
That makes sense, @pinchvalve . HubSpot provides social sharing options with blog posts, but I'm not aware if they provide social sharing modules fo...read more
Solved
CAtallah on February 26, 2024
Hello, I don't know if any of you have experienced this, but we have recently migrated our emails from Mailchimp to Hubspot, and the KPIs are much lower (low open rate, much higher unsubscribe...). I wonder if it's because the new mails sent fro read more
0 upvote
3 Replies
Accepted Solution
Participant
February 27, 2024 08:03
hi @CAtallah we are using hubspot to send the emails last six month but we didn't found this type of issue may be the problem is in your email send...read more
Solved
rizq786 on February 23, 2024
So I have been searching about something that I have not been able to find yet hoping someone here can help me out? We have products that are tracked through DEALs connected via an API to our backend customised database. Now if a record is previ read more
0 upvote
2 Replies
Accepted Solution
Contributor
February 23, 2024 17:14
@PamCotton thank you for your swift response on a Friday afternoon! I appreciate you. yes I thought as much.
KDoherty62 on February 21, 2024
Hi there! We just began using HubSpot and are trying to create rounded borders in the email drag and drop editor. Do you know if there is a way to do this without having to create HTML-coded emails? Thanks!
0 upvote
2 Replies
Member
March 21, 2024 05:51
Following
Solved
BMiller46 on February 20, 2024
Has anyone else had the wrong email go out via a workflow? If so, how did you find out why that email was sent? I created a a nice workflow, checked it 3xs and let it go. Then I find out that yesterday an email from a different campaign that is read more
0 upvote
5 Replies
Accepted Solution
Hall of Famer | Partner
February 21, 2024 10:01
@BMiller46 you're not answering my questions unfortunately. Am I understanding you correctly that the email that's logged on the contact reco...read more
Solved
DStern on February 17, 2024
Hello, I'm looking for assistance and how to draft a conversation template that can pull a list of items associated to a deal. The use case is where the sales manager wants to send a conversation template to a customer thanking them for the items on read more
0 upvote
4 Replies
Accepted Solution
Key Advisor
February 20, 2024 07:59
@DStern wrote: Thank you for the suggestion. Is there a way to schedule it so that the deal owner has a chance to see the email before it is sent ...read more
Solved
KellyLyon on February 16, 2024
I would like to set up a recurring email that sends to a specific list every monday. The email would have a basic layout with a large textbox in which I'd like to populate with content (that is refreshed weekly) pulled from a Snowflake database. Is read more
0 upvote
1 Reply
Accepted Solution
Top Contributor
February 16, 2024 14:55
Hi @KellyLyon , What kind of large textbox content are you referring to exactly? Could it be stored as a custom contact property? If that's p...read more
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