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AFranklin4 on May 20, 2025
Hi, I need to create a marketing email where the boxed content appears on the left rather than in the center. It's meant to look like a one-to-one email, so there should be no white space on the left. (I realize there is also a plain tex read more
0 upvote
1 Reply
Recognized Expert | Diamond Partner
May 20, 2025 13:17
Hi @AFranklin4 , I would suggest using the "Plain Email" template. This is different than just sending a plain text email. Essentially, it is ...read more
Solved
SMontfoort on May 08, 2025
Our teams are creating a growing number of email templates using the Email Template tool. However, we’re currently unable to organize them effectively because custom folders aren’t supported. We’d love the ability to create and manage custom fol read more
2 upvotes
3 Replies
Accepted solution
Hall of Famer | Partner
May 08, 2025 08:11
Hi @SMontfoort , The best place for these kinds of requests is the HubSpot Ideas section of the community. Here is a similar idea where you c...read more
Solved
ManojK on April 17, 2025
Hi Everyone, My Outlook Classic app on Windows hangs while scrolling down any marketing email I test from HubSpot. Has anyone faced the same issue and can suggest a solution or the reason for this behaviour of Outlook? The same email is working read more
0 upvote
2 Replies
Accepted solution
Community Manager
April 17, 2025 19:35
Hey, @ManojK 👋 Thanks for your question. This type of issue can be complex because there are many variables that affect how an email is render...read more
Solved
NGreasley on April 17, 2025
We've sent an email campaign out with a reply-to address that we have authenticated via HubSpot but it's a distribution list email and doesn't have it's own inbox, it's just an alias. None of us received any auto-replies from the first campaign ema read more
Accepted solution
Recognized Expert | Platinum Partner
April 17, 2025 05:29
@NGreasley - Dirstributiuon lists don't work for most things in HubSpot. It has to be a real email address. I would recommend creating an ac...read more
Solved
ISmolin on April 09, 2025
Hi, colleagues, I would like to send an email dedicated to a coming event to about 500 companies and want to make it look like a normal email without the frame that immediately shows it was sent in bulk. Of course, I will use Name Surname and CO read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
April 09, 2025 05:52
@ISmolin no, this cannot be removed. Marketing emails must contain this unsubscribe link, see also here: https://knowledge.hubspot.com/marketing-e...read more
Solved
Upvise on April 08, 2025
Is there a smart way of setting up an active list that checks for the # of emails sent in the past x days? My client does not have enterprise, and I was thinking to use the list as exclusion factor in workflows. Another way that might work was usin read more
0 upvote
2 Replies
Accepted solution
Participant | Partner
April 10, 2025 02:16
I figured out a different way using custom properties. Thanks anyways.
Solved
SMaguire79 on April 07, 2025
How would I bulk enroll existing customers/subscribers into our new HubSpot blog weekly subscription? Seems to not be an option under workflows. I see a workflow option to add them as a blog subscriber but that doesn't work because they have to be a read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
April 08, 2025 00:07
Hi @SMaguire79 , You can find these instructions here: https://knowledge.hubspot.com/blog/manage-your-blog-subscribers When you crea...read more
Solved
CClark7 on April 01, 2025
Hi, I'm trying to add a first name personalisation to an email, but it isn't working. The contact has a first name set, can't understand why it's not pulling it through?
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
April 01, 2025 07:20
Hi @CClark7 , Can you please share a screenshot of the token in the email? A common mistake is that users accidentally add a token for the fir...read more
Solved
Mareike1 on March 28, 2025
Hi everyone, we’re currently looking for design & implementation support for a small HubSpot project and would love to get recommendations or feedback from this community. 🔧 What we need help with: Design & Development of a cust read more
0 upvote
3 Replies
Accepted solution
Top Contributor | Gold Partner
March 29, 2025 00:25
Hi @Mareike1 , Ernesto from GiantFocal here. Your project sounds exciting and aligns perfectly with the kind of work we specialize in! ...read more
HStocker on March 17, 2025
Hello, Does anyone know if there are any plans to implement additional customisations for Smart Rules, as it stands you can only include dynamic content for a contact based on the subscription type or the contact lifecycle type. I would like to be read more
0 upvote
11 Replies
Hall of Famer | Partner
March 17, 2025 11:10
@HStocker both active and static lists should work – are you sure you're trying to find a contact -based list?
Solved
TWeeks on March 14, 2025
Hello, We have business partners to whom we need to send important information. This information helps with the good running of machines we sell. We need to send it several times a year. We would otherwise send by outlook but would like to use H read more
Accepted solution
Hall of Famer | Partner
March 14, 2025 06:45
Hi @TWeeks , This is something you should discuss with your legal team, your data privacy officer, or an external legal consultant. (I wouldn'...read more
Solved
KateCMN on February 27, 2025
Hi, Can anyone help me with this step of the integration, as I'm watching the simple strat video and I'm unable to add exclusions as greyed out. Screen shot attached. Thanks, K
1 upvote
4 Replies
Accepted solution
Key Advisor | Elite Partner
February 27, 2025 10:10
Hello @KateCMN ! My first thought is if you setup your company domain in HubSpot: Connect your domain to HubSpot If there is no doma...read more
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