Email Marketing Tool

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KaKaRoT on March 28, 2023
Hello, I want to know how can I get the list of contacts who had unsubscribed from all emails from the year 2019 to 2021. Is there any way to know about these details in HubSpot? Thanks
Hall of Famer | Partner
March 28, 2023 01:32
Hi @KaKaRoT , Not by using the list tool directly, no. You would have to export the property history for "Unsubscribed from all email", as ex...read more
Solved
miavelasco on March 27, 2023
Under both the Email > Analyze tab and the performance metrics for individual marketing emails, the vast majority of devices used to open emails are marked as 'other' by HubSpot. There's no definition for this on either page. What does 'othe read more
0 upvote
1 Reply
Accepted Solution
Key Advisor
March 27, 2023 14:36
With privacy features that have come about in recent years, the features that are used to determine device, etc. are no longer working thus they are ...read more
Solved
CZerbey on March 21, 2023
I sent marketing emails and when exporting the recipient list within the email to see who opened/clicked, I have some folks who have opened the email numerous times. Still, the open duration was 0 (one person appeared to have opened the email 16 tim read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
March 21, 2023 11:30
Hi @CZerbey , Some email clients and service providers check incoming emails to prevent the risk of fraud, spam etc. Some also try to camoufla...read more
Solved
MMcBrien on March 20, 2023
I am looking to send the same marketing email to 2 different groups. The first has a personalization token with the recipient's first names. The second is being sent to doctors, so it is formatted with Dr. then a personalization token for the last n read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
March 20, 2023 11:30
Hi @MMcBrien , If you're looking for an option to flip through the emails about to be sent to recipients, one by one, quickly, then no, this d...read more
JSage on March 15, 2023
Hey there! When I build my email template, I'm using columns quite frequently but seeing a consistant issue. Even on desktop, the columns fail to render and I instead see my images full width. Example of what I see in the designer: read more
0 upvote
3 Replies
Member | Platinum Partner
March 21, 2023 02:42
Hi @JSage Trust you are doing great. It would be great if you can share the HTML code of 2 column that you are uisng or any screenshot...read more
Solved
stacy_jenkins on March 13, 2023
We have Marketing Professional and set-up a workflow to send out emails to gather RSVP's for an Open House event. We want to track the number of attendees, so we order enough food. I created a custom contact number field on the form, but am I able t read more
0 upvote
2 Replies
Accepted Solution
Key Advisor
March 13, 2023 15:02
If you create a report using the custom report builder you should be able to aggregate the data to sum that field as long as that is a number propert...read more
Devdeep on March 13, 2023
I am looking forward to using the native HubSpot product images in marketing emails. The line items are being passed through Pipedrive and are correctly syncing and all the descriptions of the line items are being displayed except the image. read more
0 upvote
1 Reply
Community Manager
March 14, 2023 04:13
Hi @Devdeep , Thank you for reaching out to the Community! This is currently a limitation of the tool I'm afraid. While our product team add...read more
CNóbrega on March 09, 2023
Hi, Is it possible to set a default and name email sender in an email marketing template? Thank you
0 upvote
1 Reply
Contributor | Partner
March 09, 2023 11:58
Hi, @CNóbrega , the email template is a setup "responsible" for the look and feel of the email itself. Then the individual emails can be using ...read more
MW-CVMAK on March 09, 2023
Does anyone have any ideas if this is one device category or multiple pooled together? I am seeing the majority in this category. Many thanks!
0 upvote
1 Reply
Community Manager
March 09, 2023 13:53
Hello @MW-CVMAK , That "other" section refers to devices either showing as non-mobile or desktop devices or we couldn't detect the device type. For...read more
Solved
RAbraham4 on February 24, 2023
Our email open rate is really good, way above the education industry average. However, we are getting 0 clicks. We have one email for example that had an open rate of over 70%, but 0 clicks through to the content. We have gathered that yes our subje read more
1 upvote
4 Replies
Accepted Solution
Hall of Famer | Partner
February 24, 2023 02:00
Hi @RAbraham4 , Thank you for sharing! With 58 contacts and that high of an open rate, 0 clicks are a bit unusual but not out-of-this-wo...read more
AjayPatel24 on February 09, 2023
Hello, I would like to be able to send a Welcome email to customers that choose to trial specific products of ours. We have our products created in the product library and will associate a product line item to a deal, but I can't seem to see the read more
0 upvote
1 Reply
Community Manager
February 10, 2023 09:48
Hi @AjayPatel24 ,t hank you for reaching out to the Community! I wanted to tag in a couple of subject-matter experts to see if they have a...read more
Solved
AWulkan on February 09, 2023
Now that there is the "new" automation tab within marketing emails - it would be helpful to be able to carry those over (or have the option to) when you clone an email. Right now, I have to recreate every simple workflow I want to have despite read more
Accepted Solution
Hall of Famer | Partner
February 09, 2023 22:13
Hi @AWulkan , Cloning of these workflows is possible, it does however require a Professional subscription. HubSpot doesn't make all workflow r...read more
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