We are a non-profit org. and have received an internal request to begin sending monthly emails to contacts in our partner network (they do pay to be part of this network). The email message asks something along the lines of " As our partners, read more
Hi @BMelville ,
Generally, I don't recommend relying on a forum for legal advice. I'd always recommend to talk to your data privacy officer or...read more
Once you have created a saved section when building an email template, is there anyway to edit that section or rename it? I can't see a way of doing either which seems conuter-intuitive. You can save a section, use it in multiple emails, but you read more
Hi @Joe_J ,
That's correct – saved sections cannot be edited. You would have to add them to an email, edit them, resave that same section.
...read more
Hello, new contacts registered via the marketing email form do not receive the emails. However, the contact limit is not exceeded. Could you help me? Thank you
@Urhaj I expect you'll see one of two cases:
Missing marketing contact status: Set contacts as marketing, then clone the email and send it agai...read more
Hi community, We use a third-party tool, ZeroBounce, to validate email addresses before sending marketing emails. Many of the emails are validated with the status Catch-all. ZeroBounce defines Catch-all emails as "emails impossible to validate w read more
Hi there, I want to use a property called "birthday" in my marketing email. It's field type is Date Picker. If I used it by default like {{contact.birthday}} it shows something like "30/11/20" which is super confusing to recipients. I read more
Hello, I have been having an issue with this for a while with no resolution. The first image below is a confirmation email of multiple (4) selections for subscriptions. The subscription token is to list the actual selected subscriptions within the r read more
Thanks for that screenshot-- it seems like yours is a custom property, so it looks to be properly set up. It should show only the expected fields. Ma...read more
Hi all, Is anyone else experiencing the issue where the bullets are indenting too much on mobile? If so, have you found a way to fix it? We're needing to re-write copy to not have double level bullets because they come about as 1-2 words. read more
Hi @SchoMlo ,
bullet identation can be quickly solved by some CSS like this:
{# mobile spacing #}
ul{ {# first level of the bullet list #}
pad...read more
Can anyone advise on using HubL for email design? I am still fairly new to HubSpot, but it was mentioned to me that HubL is what we should use for custom email content blocks. However, it seems like HubL has limited applications for email design read more
Hey @BenLambert ,
For emails, the drag-and-drop editor you can probably get to 80-90% of where you want to be with emails visually. It may jus...read more
Hi all, can I embed a form in a HubSpot Marketing email? Trying to build out a referral program using the marketing email capabilities and looking for how a contact can enter and email without having to leave the original email. Everything onlin read more
Hi @alexagatiss , I agree with Karsten - I wouldn't recommend embedding a form in an email, but I wanted to share 2 forum posts on referral progra...read more
We recently sent out a Marketing Email with a HubSpot video link. In the email reporting I can see how many people clicked on the video link, but I'd like to know how long they watched the video for - is it possible to find this info? thanks 🙂
Hey @M_Kelly you can report on a HubSpot video if you've added it to a HubSpot CMS page, there's some more info on this here:
https://knowledge....read more
Whenever I try to send emails, the URL includes HubSpot free links. I only want to add the website domain, so it should look like this: www .domain .com . How do I remove the free links from the URL?
@msuleman0074 what exactly are you referring to when you say "free link"? I don't see anything that indicates something about a free or paid status...read more
Hello, My team and I have been working on implementing some regularly scheduled emails for our clients using hubspot's transactional email API + the beta custom coded template/module features. These emails are really more like marketing emai read more