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TWeeks le Mars 14, 2025
Hello, We have business partners to whom we need to send important information. This information helps with the good running of machines we sell. We need to send it several times a year. We would otherwise send by outlook but would like to use H Lire la suite
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Mars 14, 2025 06:45
Hi @TWeeks , This is something you should discuss with your legal team, your data privacy officer, or an external legal consultant. (I wouldn'...Lire la suite
Résolues
DVelez0 le Novembre 28, 2024
Hi, as per information online, GDPR allows cold reach outs when context is B2B and the information is professionally relevant for the person. In this case can someone confirm if it applies for the use of HubSpot email marketing for a Newsletter Lire la suite
0 Mention J'aime
3 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Novembre 28, 2024 04:04
Hi @DVelez0 , There is no straightforward answer to this one, unfortunately – you should always discuss this with your legal team / data priva...Lire la suite
Résolues
RChristopher2 le Juillet 07, 2024
Hello, We are currently inviting our current subscribers to events that we are managing via HubSpot (Marketing Hub) As we have many contacts who aren't yet subscribed to events in HubSpot, I was wondering if under the GDPR we can manually upda Lire la suite
0 Mention J'aime
3 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Juillet 08, 2024 00:05
Hi @RChristopher2 , Yes, you can opt contacts into your subscription types by following these step: https://knowledge.hubspot.com/records/man...Lire la suite
Résolues
MartinaWi le Juin 12, 2024
We have three different subscription types (One to One, Press, Business Update) and would like to further subdivide the latter thematically (into Events, Products, Business Digest). This means that users should see the three different subscription Lire la suite
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1 Réponse
Solution Acceptée
Contributeur
Juin 12, 2024 04:59
Hi @MartinaWi , Before I answer, please keep in mind that this reply does not constitute legal advice. Some of your questions should be discuss...Lire la suite
Résolues
EFilatov le Mai 27, 2024
I enabled Double opt-in and GDPR. Created 2 forms with a consent checkbox for a specific Subscription type: Form 1, subscription type 1 Form 2, subscription type 2 Open form 1, set the check box, submit Get confirmation email, confirm. User c Lire la suite
0 Mention J'aime
8 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Mai 27, 2024 04:32
Hi @EFilatov , Correct - the email confirmation in HubSpot is in that sense universal and applies to all subscription types. It is more a gene...Lire la suite
Résolues
Julien_CAN le Février 19, 2024
Hello, I am a paid user with the marketing starter package. I would like to enable the double opt-in feature. I know I can do it with my subscription, but the emails that are sent are absolutely awful. Also, the translation in French is not good. Lire la suite
1 Mention J'aime
1 Réponse
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Février 19, 2024 15:08
Hi @Julien_CAN , Unfortunately not, as far as I know, customisation of the opt-in email requires a Marketing Hub Professional subscription. ...Lire la suite
Résolues
niederberger le Juillet 10, 2023
Hello Together. Does anyone knows a way to show the Communication Preferences page - the link in the bottom on every email - without an email. Like add the email address in the paramter or somsething like that? I want to offer that link to my custom Lire la suite
0 Mention J'aime
3 Réponses
Solution Acceptée
Leader d'opinion | Partenaire solutions Platinum
Juillet 11, 2023 05:36
Hey @niederberger this isn't currently possible as HubSpot would need to know (and verify) the email of the recipient in order to display their sub...Lire la suite
Résolues
jmendozam le Juin 05, 2023
Is sending marketing emails to non-subscribers users by selecting the contact owner as the sender against GDPR/best practices? We have an event coming up, and we want to send information about the event to current customers via HubSpot, using as Lire la suite
0 Mention J'aime
2 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Juin 05, 2023 14:22
Hi @jmendozam , I'll preface my reply by saying that it's not legal advice and you should always consult a legal professional. Generally...Lire la suite
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