Hello, We have business partners to whom we need to send important information. This information helps with the good running of machines we sell. We need to send it several times a year. We would otherwise send by outlook but would like to use H Beitrag ansehen
Hi @TWeeks ,
This is something you should discuss with your legal team, your data privacy officer, or an external legal consultant. (I wouldn'...Beitrag ansehen
Hi, as per information online, GDPR allows cold reach outs when context is B2B and the information is professionally relevant for the person. In this case can someone confirm if it applies for the use of HubSpot email marketing for a Newsletter Beitrag ansehen
Hi @DVelez0 ,
There is no straightforward answer to this one, unfortunately – you should always discuss this with your legal team / data priva...Beitrag ansehen
Hello, We are currently inviting our current subscribers to events that we are managing via HubSpot (Marketing Hub) As we have many contacts who aren't yet subscribed to events in HubSpot, I was wondering if under the GDPR we can manually upda Beitrag ansehen
Hi @RChristopher2 ,
Yes, you can opt contacts into your subscription types by following these step: https://knowledge.hubspot.com/records/man...Beitrag ansehen
We have three different subscription types (One to One, Press, Business Update) and would like to further subdivide the latter thematically (into Events, Products, Business Digest). This means that users should see the three different subscription Beitrag ansehen
Hi @MartinaWi , Before I answer, please keep in mind that this reply does not constitute legal advice. Some of your questions should be discuss...Beitrag ansehen
I enabled Double opt-in and GDPR. Created 2 forms with a consent checkbox for a specific Subscription type: Form 1, subscription type 1 Form 2, subscription type 2 Open form 1, set the check box, submit Get confirmation email, confirm. User c Beitrag ansehen
Hi @EFilatov ,
Correct - the email confirmation in HubSpot is in that sense universal and applies to all subscription types. It is more a gene...Beitrag ansehen
Hello, I am a paid user with the marketing starter package. I would like to enable the double opt-in feature. I know I can do it with my subscription, but the emails that are sent are absolutely awful. Also, the translation in French is not good. Beitrag ansehen
Hi @Julien_CAN ,
Unfortunately not, as far as I know, customisation of the opt-in email requires a Marketing Hub Professional subscription.
...Beitrag ansehen
Hello Together. Does anyone knows a way to show the Communication Preferences page - the link in the bottom on every email - without an email. Like add the email address in the paramter or somsething like that? I want to offer that link to my custom Beitrag ansehen
Hey @niederberger this isn't currently possible as HubSpot would need to know (and verify) the email of the recipient in order to display their sub...Beitrag ansehen
Is sending marketing emails to non-subscribers users by selecting the contact owner as the sender against GDPR/best practices? We have an event coming up, and we want to send information about the event to current customers via HubSpot, using as Beitrag ansehen
Hi @jmendozam ,
I'll preface my reply by saying that it's not legal advice and you should always consult a legal professional.
Generally...Beitrag ansehen