Hi, as per information online, GDPR allows cold reach outs when context is B2B and the information is professionally relevant for the person. In this case can someone confirm if it applies for the use of HubSpot email marketing for a Newsletter read more
Hi @DVelez0 ,
There is no straightforward answer to this one, unfortunately – you should always discuss this with your legal team / data priva...read more
Hello, We are currently inviting our current subscribers to events that we are managing via HubSpot (Marketing Hub) As we have many contacts who aren't yet subscribed to events in HubSpot, I was wondering if under the GDPR we can manually upda read more
Hi @RChristopher2 ,
Yes, you can opt contacts into your subscription types by following these step: https://knowledge.hubspot.com/records/man...read more
We have three different subscription types (One to One, Press, Business Update) and would like to further subdivide the latter thematically (into Events, Products, Business Digest). This means that users should see the three different subscription read more
Hi @MartinaWi , Before I answer, please keep in mind that this reply does not constitute legal advice. Some of your questions should be discuss...read more
I enabled Double opt-in and GDPR. Created 2 forms with a consent checkbox for a specific Subscription type: Form 1, subscription type 1 Form 2, subscription type 2 Open form 1, set the check box, submit Get confirmation email, confirm. User c read more
Hi @EFilatov ,
Correct - the email confirmation in HubSpot is in that sense universal and applies to all subscription types. It is more a gene...read more
Hello, I am a paid user with the marketing starter package. I would like to enable the double opt-in feature. I know I can do it with my subscription, but the emails that are sent are absolutely awful. Also, the translation in French is not good. read more
Hi @Julien_CAN ,
Unfortunately not, as far as I know, customisation of the opt-in email requires a Marketing Hub Professional subscription.
...read more
Hello Together. Does anyone knows a way to show the Communication Preferences page - the link in the bottom on every email - without an email. Like add the email address in the paramter or somsething like that? I want to offer that link to my custom read more
Hey @niederberger this isn't currently possible as HubSpot would need to know (and verify) the email of the recipient in order to display their sub...read more
Is sending marketing emails to non-subscribers users by selecting the contact owner as the sender against GDPR/best practices? We have an event coming up, and we want to send information about the event to current customers via HubSpot, using as read more