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  • mostafasoufi on September 22, 2021
    0 upvotes
    3 Replies
    The incoming emails are stoped since a couple of days ago and I assume that HubSpot has blocked our forwarder email because the emails are not coming from our domain! This is the test that I did to wanted sure that happened From: hi@ourdomai...
    Most Valuable Member
    September 22, 2021 05:52
    Hi @mostafasoufi , Sometimes these emails land in the spam folder of the inbox, have you checked there? You can adjust the rules for spa...
  • KSorensen1 on September 18, 2021
    0 upvotes
    1 Replies
    Hi all, Just starting to build and send emails. when I tested a send I noticed that the images (all) displayed a download button. I would like to know how to turn that off.
    Top Contributor
    September 19, 2021 08:27
    Would you be able to provide a screenshot by any chance?
  • AMay1 on September 13, 2021
    0 upvotes
    1 Replies
    Does anybody know if you can recall sent marketing e mails ??
    HubSpot Employee
    September 13, 2021 11:23
    Hi @AMay1 , Thanks for reaching out to the community! If the marketing email is already has a "sent" status, it's not possible to recall it in...
  • Solved
    JExelby on August 26, 2021
    0 upvotes
    1 Replies
    I pressed send on my first email an hour ago and it's still processing? It's only going to 130 contacts.
    Most Valuable Member
    August 26, 2021 23:42
    Hi @JExelby , HubSpot has a deliverability protection system . HubSpot is first sending a portion of an email campaign, gauging the hard boun...
  • Solved
    ChrisfromISB on August 25, 2021
    0 upvotes
    3 Replies
    A local institution is bouncing our inbound emails with the following error: Rejected by recipient's email security filter SPAM smtp; 554 rejected due to spam URL in content If this is a mistake please have the recipient's IT team make an ...
    Most Valuable Member
    August 26, 2021 08:30
    Hi @ChrisfromISB , I'm not aware of a more detailed log that you could export from HubSpot that would provide more information than you alread...
  • Solved
    hubspot13 on August 04, 2021
    0 upvotes
    2 Replies
    When I try sending out bulk emails, it gets sent to the junk / bounces back. Any workaround this? Thanks!
    Top Contributor | Diamond Partner
    August 05, 2021 06:27
    Hi @hubspot13 , See the bounce as sometimes bounces will give more information around why it bounced - otherwise a few things to check are if ...
  • Amr4dm on July 23, 2021
    0 upvotes
    2 Replies
    Hello guys, I have one "form" use in in multiple webpages I need only to specify each user with any tag to know where was he came from "from which website" So I need to add pre-filled property with each domain for these websites How cou...
    Member
    July 27, 2021 22:01
    Hi @Amr4dm , For this, Custom JS, needs to be created that will fetch the data from the website and store the same in HubSpot with respect to ...
  • Solved
    Djurgården on July 17, 2021
    0 upvotes
    13 Replies
    I still can't seem to sent marketing materials, I have GDPR and it is my companies existing customers and vendors with whom I have a daily conversation. I can mail and regulars one-to-one mails, it is just the marketing I can't send. I also wou...
    Most Valuable Member
    July 22, 2021 06:12
    Hi @Djurgården , I'm not affiliated with HubSpot, I'm a freelance consultant, so this is less about HubSpot having provided a subjectively satisfact...
  • Solved
    Pieter2 on July 16, 2021
    0 upvotes
    2 Replies
    After I've sent a batch of emails I reviewed the Recipient dashboard. Some emails were not sent due to the "No Subscription Consent" comment. I checked the Subscription and Subscription Types. The Subscription settings were activated for Marketin...
    Participant
    July 22, 2021 00:10
    Hi Thanks for the technical advice. It is very helpful. Kind regards
  • Solved
    MichelaAlvisi on July 13, 2021
    0 upvotes
    3 Replies
    hi all, is it possible to send emal marketing to a list of company, that of course contains contacts? it doesn't appear in the selection of recipients. I have my list of company already created and saved.
    Top Contributor | Diamond Partner
    July 14, 2021 07:58
    Hi @MichelaAlvisi , As per my understanding it is not currently possible to email a list of companies, you can only email contacts from HubSpo...
  • JDecarvalho on July 06, 2021
    0 upvotes
    1 Replies
    Hi, Hoping someone could assist. We have come across one user tracking their emails however on the activity board its shows as another user name and email that sent the email. Is there a way this issue can be corrected?
    Most Valuable Member
    July 13, 2021 02:19
    Hi @JDecarvalho , This is very unusual. It's hard to evaluate this without being able to access your portal. Normally, I'd recommed to reach o...
  • Solved
    Anonymous on June 24, 2021
    0 upvotes
    2 Replies
    "We've reviewed your appeal and this account isn't eligible for marketing email. You can still use other tools in HubSpot." I haven't even launched my site yet. How am I locked out of the email marketing tool? I'm also not able to create forms. ...
    INg
    Member
    August 16, 2021 07:43
    It seems that many people have this problem and Hubspot keeps giving non-sense answers. Why repeating the " not all HubSpot accounts will qualify for...
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