Hi, as per information online, GDPR allows cold reach outs when context is B2B and the information is professionally relevant for the person. In this case can someone confirm if it applies for the use of HubSpot email marketing for a Newsletter read more
Hi @DVelez0 ,
There is no straightforward answer to this one, unfortunately – you should always discuss this with your legal team / data priva...read more
Hi HubSpot, We've migrated across from MailChimp for our email campaigns and would like to add a " View email in browser " url at the top of our Email Templates. We've looked at the Email Settings > Web Version, and generated a URL, read more
Hi @CreativeMatter ,
Have you sent / published the email? As long as you're still editing it / in draft mode, it's not accessible. Once sent /...read more
Hi! Does someone knows why when I send an Email Makreting, the preview text in the recipients inbox appears like this: newsletter-xxx-linkedin... When actrually I've wrote a short sentence like: " See who’s driving breakthroughs in Parkinson read more
Hi there, We are a hubspot free user and weekly we send out emails to contact lists. However since a couple of weeks it seems like something changed and suddenly the sender email domain appears with a strange hubspot free address and not with our C read more
Hi @ONDAFC ,
This is expected behavior in the free products and can only be removed by upgrading to one of the Starter subscriptions mentioned...read more
Hello, I have send a marketing email and configured it to be sent to a recipient list. When I look at the report of 'delivered' e-mail there are email addresses showing up that do not existe in the recipient list. Has anybody ever had t read more
Hey @MediNation did your list criteria change?
If they were clearly not on the list when sending, then they wouldn't be sent to. If it's an acti...read more
Hey, I'm trying to send out emails, but two emails are ineligible. They are marked as marketing contacts, and this is our first outreach to them. Also, the data privacy settings are off, and unengaged contacts are ticked off. These contacts read more
@LangMagic if you're on a Marketing or Content Hub Professional or Enterprise subscription, you can follow these steps: https://knowledge.hubspot....read more
I really like using HubSpot. Awesome features and pretty simple to use. However, the email flagging is getting pretty annoying to deal with. Our emails keep getting "flagged for review" even on the simpliest change. We had an email get flagged for r read more
Hi @jgomez720 ,
Could you share a screenshot of such a review notice? I've never come across this before – at least not outside of excessive b...read more
Hi community, We use a third-party tool, ZeroBounce, to validate email addresses before sending marketing emails. Many of the emails are validated with the status Catch-all. ZeroBounce defines Catch-all emails as "emails impossible to validate w read more
Hello, My team and I have been working on implementing some regularly scheduled emails for our clients using hubspot's transactional email API + the beta custom coded template/module features. These emails are really more like marketing emai read more
We have been having an ongoing issue with our marketing emails loading slowly in iPhone's native Mail app. Emails open with a couple of seconds in other mail apps (gmail, etc), and on desktop but can take upwards of 45 seconds to load in the iPhone read more
Another confusing thing we are noticing is that when you click on one of our emails in the mail app, the email attempts to load (with spinning 'loadi...read more
We are looking to build a report so that we can see the difference between when our emails are sent/delivered and when they are opened - this is to see if we are sending them at the right time of day or if certain products/customer types need to hav read more
Hi @HDilloway
Unfortunately, I can't help you with this, as I can't find a property that gives you the opening time. You might have to work with...read more
Good day, I am noticing that some contacts are not receiving our emails, and they appear in the not sent category of recipients, with the mention Other . However, in their profile, they are not showing as being opted-out, but when vie read more
Hi @JLetellier
Just adding to @karstenkoehler 's points, "unsubscribed from all" and unsubscribed from a specific subscription type are two...read more