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LHarris8 on June 12, 2024
I have created a draft email and all is saved ok - however when I try to send I get an error that my email doesnt have an unsubscribe link. I have got the unsubscribe box clicked in my options and on my draft there is an unsubscribe at the bottom of read more
Hall of Famer | Partner
June 12, 2024 15:07
Hi @LHarris8 , Did you potentially remove it from the web version of the email? HubSpot still requires it to be there. Best regards
Solved
MikeGuilleaume on May 28, 2024
Once I publish an email event invite campaign, how do I add additional email addresses to the campaign without resending to the original recipients?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
May 28, 2024 11:36
Hi @MikeGuilleaume , When you navigate to the marketing email in HubSpot, you can send the email to more contacts like this: I...read more
Thompson_DHARMA on May 14, 2024
I am investigating why our emails are going into the spam folder in Gmail and I discovered that we are on the UCEPROTECT2 blocklist which is a "listing of multiple IP addresses of your ISP / host / domain provider". I take it this is Hubspot since w read more
0 upvote
1 Reply
Community Manager
May 15, 2024 06:47
Hi @Thompson_DHARMA , Thank you for reaching out to the Community! I found an article for you " Understand email blocklists " that will provide yo...read more
acorestpete on May 02, 2024
"X recipients won't be included in this email send." HubSpot knows why--why won't they tell us why? They're all marked as marketing contacts, are engaged, have valid emails, etc. as far as I can tell---why not tell us what the problem is?!?!?!? This read more
0 upvote
2 Replies
Participant
May 03, 2024 10:19
I understand why emails aren't delivered; I don't understand why HubSpot won't list a reason or list who won't receive, which forces us to review the ...read more
Solved
SFiebig on April 11, 2024
Hello Community, We would like to create the DMARC entries for our HubSpot portal and have the following problem: We use two domains in one HubSpot platform. As I understand it, one DMARC entry is required for each domain. However, HubSpot only r read more
Accepted solution
Most Valuable Member | Elite Partner
April 11, 2024 07:48
Hi @SFiebig you should only be adding the DMARC one time to each DNS - if you're using two different brand domains (not subdomains), you would add ...read more
Solved
a-cap-90 on April 05, 2024
We get a huge amount of automatic responses from our email campaigns. Some of them are ooO but others are left-company type of messages. Is there any plugin or way to auto-track this in the system and trigger some automatic property updates to the C read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
April 05, 2024 11:34
Hi @a-cap-90 , Yes, this is possible with inboxes and workflows (requiring a Professional subscription). Step 1 would be connecting your...read more
MManson on April 04, 2024
Hi, A lot of our database are gmail users. Our question is: if an email recipient clicks the gmail unsubscribe button in the email preview (before even opening), what happens back in Hubspot? 1. They are unsubscribed to all emails/lists from us? read more
0 upvote
1 Reply
Hall of Famer | Partner
April 05, 2024 00:22
Hi @MManson , According to this reply , the one-click unsubscribe corresponds to a unsubscribe from all: If someone uses that link ins...read more
Solved
SSmarketing30 on March 17, 2024
Hello HubSpot Community! Sorry if this post violates any rules if the pictures linked show company info or what not, but I have an issue when reviewing Email performance. When looking at an Email's performance metrics, I can see in the Web read more
Accepted solution
Hall of Famer | Partner
March 17, 2024 15:32
Hi @SSmarketing30 , The mobile app is a reduced version of the web app. Why exactly this was omitted is not documented. If you want to request...read more
Solved
LBergstrom on March 05, 2024
Is it true that if a contact reports a HubSpot email as spam, they cannot recieve any HubSpot email from any organization's account? That's what a HubSpot rep told me, but does anyone have more insight? I can see why HubSpot wants to minimize sp read more
0 upvote
4 Replies
Accepted solution
Key Advisor
March 05, 2024 11:51
Hi @LBergstrom Your question "Is it true that if a contact reports a HubSpot email as spam, they cannot recieve any HubSpot email from any o...read more
Solved
Nazeer21 on March 05, 2024
I wanted to know what the other Hubspot users use when it comes to sending outreach emails to ask for link-building opportunities... given the possibility of marking the email as spam is high for this kinda of campaigns Need recommendation if it' read more
Accepted solution
Recognized Expert | Diamond Partner
March 05, 2024 06:46
Hi @Nazeer21 , It is a violation of HubSpot's accepable use policy to use HubSpot to send marketing email to a purhcased list, or any contact...read more
Solved
glukwaro on February 15, 2024
Good Morning, Just a quick question about unsubscribing to Hubspot emails. Here’s the scenario: Two companies (A and B) both use Hubspot for their email marketing. I am interested in the content Company A sends but I unsubscribe from emails sen read more
Accepted solution
Hall of Famer | Partner
February 15, 2024 03:32
Hi @glukwaro , Unless these two companies operate from the same HubSpot portal and send emails from that portal, without business units: no. ...read more
DW82 on February 01, 2024
We get a lot of out-of-office bounces in response to our campaigns. If the email included a "Precedence:Bulk" header, this wouldn't happen. Is there a way to set this?
0 upvote
1 Reply
Community Manager
February 02, 2024 05:21
Hi @DW82 , I hope that you are well! Great question, thank you for asking the Community! For the moment, this is not possible natively. You migh...read more
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