Hello! I have enabled double opt-in and have a number of contacts who have not confirmed their email address. Can I send them a reminder? Best I can tell, the system only sends the email once. What's best practice to resend with a different message read more
Hi @LauraMacDevici ,
Check out this post on the ideas forum: https://community.hubspot.com/t5/HubSpot-Ideas/Allow-to-Send-more-than-one-DOI-D...read more
When we make a marketing email we use 2 colums to show off products of our clients. I mail it to myself so i can forward it to our clients. But when I receive that email in my mailbox (gmail), the 2 colums are changed into one long colum. Can this read more
Not using the drag and drop editor. By default it is treating your email as responsive and at the resolution you are using, it does not feel that it ...read more
Hi, I try to connect an Outlook email address but I always get an error message. I contacted the support who told me to remove cache, cookies and on an anonymous browser but impossible. I've followed the articles for setting up e read more
Hello!
We're currently testing marketing email tool, and found out that none of the emails were sent to Gmail, mail.ru, Yandex.ru addresses.
For all of them we get notification that "These contacts were not sent your email. This may be becau read more
Hi Frank! Here's the screenshot, they all are Non-marketing contacts. Can we change the ststus somehow? (In our DB they are all in Marketing qua...read more
I recently sent an email campaign and the preview text included a comma in a number ($20,000 for example) and it keeps the comma in the Email tool but removes it in the inbox test/deployment. Has anyone else experienced this issue? Is this a bug wit read more
Hello, I have signed up for HubSpot using the basic membership as a starter for my business. I am using WordPress for my website and I asked my husband to opt in to my newsletter to test if the response email would work and he never received it. I a read more
Hi @MonteVela ,
I had a troubleshooting idea and wanted to chime in here!
Could you go to your HubSpot account and click on the "Recipients" ...read more
Hey, I need your help, I am trying to add personlisation tokens to our hubspot email signatures, however I can't get the personalisation text to come through. Herre is an example of the code: <span style="color:#213c4d;"><strong&g read more
Hey @CParmiter I don't believe personalization tokens are supported in email singatures. I don't see it as an option. This would make sense somehwa...read more
Hi Folks, My sequence gave me error when sending out emails, as my email was disabled due to some technical issues. Now as my email is up & running again how can i resume the sequence for the contacts that were enrolled and encountered error. read more
Hello @TeamEntytle thank you for posting in our Community!
I want to share this knowledge base with more details on how to resume a sequence.
...read more
Under estimated recepients, there are always a number of recipients that are not included for some reason. Hubspot doesn't show which recipents those are or why they are not included. Does anyone know if there is a way to figure out who those 36 rec read more
Hey @Kwellings , thanks for reaching out! This is a great question.
Here's another Community thread that addresses this question . If you hav...read more
Hello all. Would anyone know of a way to to set up a HubSpot RSS email to automatically be sent when a new blog comes through the RSS feed from a WP site? The only options I see are sending it manually or scheduling it to send periodically. Thanks. read more
Hello, I have noticed that my emails sent from Hubpost are not delivered to all contacts. Indeed, some are considered as spams. I am wondering if it is not linked to the hubspotfree.net added to my mail. Thank you Kind regards, Mar read more
Hi @MDebuire ,
This is a common problem, unfortunately. Could you confirm that you have connected your email sending domain and set up email...read more
Is there any hard data about the risk-reward of connecting your email sending domain to HubSpot? I have a tech team that is a roadblock here. I understand that in doing so ( reward ) removes the 'via HubSpot' text that appears in the sender i read more
Hey @CMarketing23 ! Another reward of connecting your email sending domain is that the connection not only removes the "via HubSpot," it also update...read more