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Solved
DVelez0 on November 28, 2024
Hi, as per information online, GDPR allows cold reach outs when context is B2B and the information is professionally relevant for the person. In this case can someone confirm if it applies for the use of HubSpot email marketing for a Newsletter read more
Accepted solution
Hall of Famer | Partner
November 28, 2024 04:04
Hi @DVelez0 , There is no straightforward answer to this one, unfortunately – you should always discuss this with your legal team / data priva...read more
Solved
CreativeMatter on November 22, 2024
Hi HubSpot, We've migrated across from MailChimp for our email campaigns and would like to add a " View email in browser " url at the top of our Email Templates. We've looked at the Email Settings > Web Version, and generated a URL, read more
Accepted solution
Hall of Famer | Partner
November 22, 2024 00:49
Hi @CreativeMatter , Have you sent / published the email? As long as you're still editing it / in draft mode, it's not accessible. Once sent /...read more
Solved
LBallesteros19 on November 14, 2024
Hi! Does someone knows why when I send an Email Makreting, the preview text in the recipients inbox appears like this: newsletter-xxx-linkedin... When actrually I've wrote a short sentence like: " See who’s driving breakthroughs in Parkinson read more
0 upvote
6 Replies
Accepted solution
Hall of Famer | Partner
November 14, 2024 07:55
Hi @LBallesteros19 , You can specify this preview text in the settings tab of the email editor: If you don't do that (or if th...read more
Solved
ONDAFC on November 14, 2024
Hi there, We are a hubspot free user and weekly we send out emails to contact lists. However since a couple of weeks it seems like something changed and suddenly the sender email domain appears with a strange hubspot free address and not with our C read more
Accepted solution
Hall of Famer | Partner
November 14, 2024 04:23
Hi @ONDAFC , This is expected behavior in the free products and can only be removed by upgrading to one of the Starter subscriptions mentioned...read more
Solved
MediNation on November 13, 2024
Hello, I have send a marketing email and configured it to be sent to a recipient list. When I look at the report of 'delivered' e-mail there are email addresses showing up that do not existe in the recipient list. Has anybody ever had t read more
0 upvote
3 Replies
Accepted solution
Thought Leader | Platinum Partner
November 18, 2024 05:48
Hey @MediNation did your list criteria change? If they were clearly not on the list when sending, then they wouldn't be sent to. If it's an acti...read more
Solved
LangMagic on October 31, 2024
Hey, I'm trying to send out emails, but two emails are ineligible. They are marked as marketing contacts, and this is our first outreach to them. Also, the data privacy settings are off, and unengaged contacts are ticked off. These contacts read more
Accepted solution
Hall of Famer | Partner
October 31, 2024 11:03
@LangMagic if you're on a Marketing or Content Hub Professional or Enterprise subscription, you can follow these steps: https://knowledge.hubspot....read more
Solved
jgomez720 on October 09, 2024
I really like using HubSpot. Awesome features and pretty simple to use. However, the email flagging is getting pretty annoying to deal with. Our emails keep getting "flagged for review" even on the simpliest change. We had an email get flagged for r read more
1 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
October 10, 2024 00:13
Hi @jgomez720 , Could you share a screenshot of such a review notice? I've never come across this before – at least not outside of excessive b...read more
Solved
ChristoV on October 04, 2024
Hi community, We use a third-party tool, ZeroBounce, to validate email addresses before sending marketing emails. Many of the emails are validated with the status Catch-all. ZeroBounce defines Catch-all emails as "emails impossible to validate w read more
Accepted solution
Hall of Famer | Partner
October 04, 2024 15:45
Hi @ChristoV , There are a few HubSpot properties which jump to mind here. You want to make sure they're reliable. Association of a contac...read more
Solved
NBahet on September 26, 2024
Hello, My team and I have been working on implementing some regularly scheduled emails for our clients using hubspot's transactional email API + the beta custom coded template/module features. These emails are really more like marketing emai read more
Accepted solution
Member
October 02, 2024 13:30
Thank you @kennedyp ! -- I appreciate your support here. I've posted the idea/feature request here .
MaryMoon on September 17, 2024
We have been having an ongoing issue with our marketing emails loading slowly in iPhone's native Mail app. Emails open with a couple of seconds in other mail apps (gmail, etc), and on desktop but can take upwards of 45 seconds to load in the iPhone read more
0 upvote
5 Replies
Member
October 07, 2024 17:27
Another confusing thing we are noticing is that when you click on one of our emails in the mail app, the email attempts to load (with spinning 'loadi...read more
Solved
HDilloway on September 13, 2024
We are looking to build a report so that we can see the difference between when our emails are sent/delivered and when they are opened - this is to see if we are sending them at the right time of day or if certain products/customer types need to hav read more
Accepted solution
Key Advisor | Diamond Partner
September 16, 2024 03:32
Hi @HDilloway Unfortunately, I can't help you with this, as I can't find a property that gives you the opening time. You might have to work with...read more
Solved
JLetellier on September 12, 2024
Good day, I am noticing that some contacts are not receiving our emails, and they appear in the not sent category of recipients, with the mention Other . However, in their profile, they are not showing as being opted-out, but when vie read more
Accepted solution
Key Advisor
September 12, 2024 12:20
Hi @JLetellier Just adding to @karstenkoehler 's points, "unsubscribed from all" and unsubscribed from a specific subscription type are two...read more
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