Hello I believe our account is set up correctly, but today one staff user had an email (sent to her contact record, along with our customer contacts) go through with 'bf01.eu.hubspotemail.net' showing when it was in her Outlook spam folder. Other st read more

Hey Hubspot World - Question for you all: If I enroll somone in a nurture workflow - say a 5 mail sequence with weekly delays - and at some point a quafilied record hits the email frequency cap, what happens to them in the workflow? I know read more

We've sent an email campaign out with a reply-to address that we have authenticated via HubSpot but it's a distribution list email and doesn't have it's own inbox, it's just an alias. None of us received any auto-replies from the first campaign ema read more

We sent a marketing email and it looks different depending on the version of Outlook that the recipient is using. The email appears just as it was designed when recipient is using current version of Outlook. But the email has extra blank bullets and read more

Hi! I need help/advice. The mailboxes we BCC are returning this error, which we translate as "mailbox full". However, it seems to be more likely a recipient limit: 450-4.2.1 The user you are trying to contact is receiving mail at a rate tha read more

I know this has come up before but I thought a fix had been implemented. We have had several customers tell us recently that they cannot click on the links in our marketing e mails or that a link we have sent them within a hubspot e mail does not w read more

Hello everyone, I am searching for the ways to embed structured data markup into transactional emails. This can be done in two ways with JSON LD script tag or with microdata HTML markup . The end goal is to get a nice Gmail Summary Cards disp read more

Hi, I would like to create a form that can be filled by one person and it subscribes several people from the same company. I'm thinking to send this after the initial implementation is done. But I'm not sure if that's something doable ? read more

Hello, We have business partners to whom we need to send important information. This information helps with the good running of machines we sell. We need to send it several times a year. We would otherwise send by outlook but would like to use H read more

I need help regarding the mobile display of my newsletters. Here’s how I proceed when creating them : I first design a version for desktop and then check the mobile display. If necessary, I adjust the elements to ensure proper positioning. M read more

I have a follow up email after someone submits a demo request. I have been testing it but the email does not send. The workfow is on and published. How do I troubleshoot?

I have a strange cornercase that I am running my head into. I run a business in the healthcare space and we generate paperwork that requires review by our clients. We then need to follow up on that paperwork repeatedly, and it needs to be encrypted. read more