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VSavva on March 02, 2022
If I add a personalization field, how does that work if I haven't uploaded a contact list?
0 upvote
1 Reply
Community Manager
March 02, 2022 15:10
Hello @VSavva , great question! Currently, you can set global default values for personalization tokens used in your landing pages, website, pages...read more
Solved
SStrachan on February 21, 2022
I am trying to build a workflow to pass a query into a programmable email. I can pass the query into a landing page, but not the email. Please watch here for a quick example: https://capture.dropbox.com/XW54OjzPCGlB2sq6 Code example: read more
0 upvote
3 Replies
Accepted Solution
Contributor
March 04, 2022 05:33
So I'm still relatively new to the programmable emails stuff, but I think your issue will have to do with the fact that you're trying to pull a URL q...read more
ramonaddazi on April 14, 2021
Hubspot let me send all email I want to, but when my customers answer me, I can't see any email received on Hubspot. I disconnected my email, the domain but it work just for few days. PLEASE HELP ME!!!
0 upvote
1 Reply
Community Manager
April 15, 2021 03:02
HI @ramonaddazi Thank you for reaching out. Could you clarify if you have a team email connected to Conversations, or if you're using...read more
Solved
tjackson on September 08, 2017
When sending an email with an A/B test, do you have have to send both versions seperately or will it automaticllay send both A/B versions at the same time? Thanks
0 upvote
1 Reply
Accepted Solution
Most Valuable Member | Elite Partner
September 09, 2017 03:25
Hi @tjackson If you are using the AB testing feature in HubSpot Marketing Pro or Enterprise, the system will automatically send each variatio...read more
Solved
Deborah on July 04, 2017
Hi all, can I configure somewhere that I get notifications with every email sent by the system to an external email-adress? I know that I can configure e.g. notifications for form submissions of a certain form. But is this functionality also avail read more
0 upvote
4 Replies
Accepted Solution
Not applicable
July 11, 2017 12:59
@Deborah There is no place in the portal to centrally configure all of your form notifications. You can set up the notifications within the fo...read more
Solved
Jessica on March 17, 2017
I added 3 modules next to each other for displaying 3 products. On Desktop they are completely next to each other. On mobile they are one below the other. How can I change this? Or what should I do? thanks a lot
0 upvote
2 Replies
Accepted Solution
Top Contributor
March 20, 2017 10:58
When an email is responsive, it means that modules will stack when viewed on mobile because one column tends to better fit a smaller screen. If you w...read more
Solved
utsuzy33 on February 27, 2017
If I update the sender in an active email with a workflow will it resend emails to people who have already received the email? Sorry, I'm very new and I've been tasked with changing the sender for all of our existing emails.
0 upvote
1 Reply
Accepted Solution
Academy Team
February 28, 2017 06:24
Hello @utsuzy33 . When updating the Sender Email Address in a workflow (automated) email, it will not be re-sent to the contacts who have alrea...read more
Solved
jilwright on February 27, 2017
I have a contact that wants to be added back to our email list after he has opted out. Can I go in and change that property to get him back on the list? I can't figure out how to change it for him. Thank you!!!!!!!
1 upvote
3 Replies
Accepted Solution
Participant
February 27, 2017 08:09
Hi, I had the same problem and found this article from Hubspot. Your customer hast to resubscribe, you unfortunately cannot opt him in again: https:...read more
Solved
gyan123 on February 16, 2017
After creating email using template module method email newsletter is not being responsive in iphone gmail app and not correctly being responsive in android gmail app. hubspot is adding their own css, this might the causing the issue in gmail app. read more
0 upvote
1 Reply
Accepted Solution
HubSpot Employee
February 21, 2017 09:02
Hi @gyan123 , welcome to the community. Typically, email design can be pretty tricky because each email client is almost always going to render d...read more
Solved
mpowell on February 15, 2017
Is there a way to add a recipient's full name in the export for an email? Right now all I get by default is the email address, which can sometimes make it heard to identify the person's name.
1 upvote
5 Replies
Accepted Solution
HubSpot Alumni
February 15, 2017 15:54
Hi @mpowell , When exporting email recipients it is not possible to include the full name in the export file. However, you can export this fil...read more
Solved
MegErasmus on February 12, 2017
I'm having an issue I'm sure many users have: When customers/leads unsubscribe from our marketing emails it stops us being able to email them through the sales/CRM side of things. Customers miss vital product mails as a result. A few I have cont read more
2 upvotes
2 Replies
Accepted Solution
HubSpot Employee
February 14, 2017 10:38
Hello @MegErasmus , Welcome to the Hubspot Community and thank you for your question. This is currently the expected behavior for the to...read more
Solved
shruti on February 12, 2017
when we get lead form fill up, we send an auto-email in the auto-email we have a video but i want to a-b test two different videos in the auto-responder email and track which video gets more open rates and watch time can we a-b test videos in th read more
Accepted Solution
Academy Team
February 13, 2017 05:42
Hello @shruti , When looking at A/B Testing Emails and the videos you are wishing to embed in them, it would be better to have one email go out...read more
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