Hi @EKent ,
HubSpot has an explanatory article on this topic: https://knowledge.hubspot.com/marketing-email/emails-look-different-in-outlook ...read more
I'm trying to use {{contact.email}} in a link but it doesn't work if the email address contains "+" in it. We use "+" to test it with our email address: name+test@comapnyname.com The email format in the example isn't working with {{contact.email read more
Thanks. I think I didn't explain myself right or you didn't understand me properly 🙂 I will explain: We don’t want to use the “mailto”, we want to ...read more
I want to be able to let users resubscribe using a Hubspot form. I think the only way to do that is to use a resubscription email, since the subscription API does not allow doing opt-in if they've already opted out. According to the docs. ther read more
Hi @RWebb54 ,
Thank you for reaching out to the Community!
Could you tell us which version of the Marketing Hub you're working with? Thank y...read more
I am trying to build a workflow to pass a query into a programmable email. I can pass the query into a landing page, but not the email. Please watch here for a quick example: https://capture.dropbox.com/XW54OjzPCGlB2sq6 Code example: read more
So I'm still relatively new to the programmable emails stuff, but I think your issue will have to do with the fact that you're trying to pull a URL q...read more
When sending an email with an A/B test, do you have have to send both versions seperately or will it automaticllay send both A/B versions at the same time? Thanks
Hi @tjackson
If you are using the AB testing feature in HubSpot Marketing Pro or Enterprise, the system will automatically send each variatio...read more
Hi all, can I configure somewhere that I get notifications with every email sent by the system to an external email-adress? I know that I can configure e.g. notifications for form submissions of a certain form. But is this functionality also avail read more
@Deborah There is no place in the portal to centrally configure all of your form notifications. You can set up the notifications within the fo...read more
I added 3 modules next to each other for displaying 3 products. On Desktop they are completely next to each other. On mobile they are one below the other. How can I change this? Or what should I do? thanks a lot
When an email is responsive, it means that modules will stack when viewed on mobile because one column tends to better fit a smaller screen. If you w...read more
If I update the sender in an active email with a workflow will it resend emails to people who have already received the email? Sorry, I'm very new and I've been tasked with changing the sender for all of our existing emails.
Hello @utsuzy33 . When updating the Sender Email Address in a workflow (automated) email, it will not be re-sent to the contacts who have alrea...read more
I have a contact that wants to be added back to our email list after he has opted out. Can I go in and change that property to get him back on the list? I can't figure out how to change it for him. Thank you!!!!!!!
Hi, I had the same problem and found this article from Hubspot. Your customer hast to resubscribe, you unfortunately cannot opt him in again: https:...read more
After creating email using template module method email newsletter is not being responsive in iphone gmail app and not correctly being responsive in android gmail app. hubspot is adding their own css, this might the causing the issue in gmail app. read more
Hi @gyan123 , welcome to the community. Typically, email design can be pretty tricky because each email client is almost always going to render d...read more
Is there a way to add a recipient's full name in the export for an email? Right now all I get by default is the email address, which can sometimes make it heard to identify the person's name.
Hi @mpowell ,
When exporting email recipients it is not possible to include the full name in the export file. However, you can export this fil...read more
I'm having an issue I'm sure many users have: When customers/leads unsubscribe from our marketing emails it stops us being able to email them through the sales/CRM side of things. Customers miss vital product mails as a result. A few I have cont read more