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Solved
EKent on April 18, 2024
My company email looks fine in HubSpot but in Outlook, the formatting is completely off. Can someone help please? Thank you
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
April 18, 2024 12:36
Hi @EKent , HubSpot has an explanatory article on this topic: https://knowledge.hubspot.com/marketing-email/emails-look-different-in-outlook ...read more
HadarZohar on July 31, 2023
I'm trying to use {{contact.email}} in a link but it doesn't work if the email address contains "+" in it. We use "+" to test it with our email address: name+test@comapnyname.com The email format in the example isn't working with {{contact.email read more
0 upvote
2 Replies
Participant
August 01, 2023 04:48
Thanks. I think I didn't explain myself right or you didn't understand me properly 🙂 I will explain: We don’t want to use the “mailto”, we want to ...read more
RWebb54 on July 30, 2023
I want to be able to let users resubscribe using a Hubspot form. I think the only way to do that is to use a resubscription email, since the subscription API does not allow doing opt-in if they've already opted out. According to the docs. ther read more
0 upvote
1 Reply
Community Manager
July 31, 2023 05:37
Hi @RWebb54 , Thank you for reaching out to the Community! Could you tell us which version of the Marketing Hub you're working with? Thank y...read more
Solved
SStrachan on February 21, 2022
I am trying to build a workflow to pass a query into a programmable email. I can pass the query into a landing page, but not the email. Please watch here for a quick example: https://capture.dropbox.com/XW54OjzPCGlB2sq6 Code example: read more
0 upvote
3 Replies
Accepted solution
Top Contributor
March 04, 2022 08:33
So I'm still relatively new to the programmable emails stuff, but I think your issue will have to do with the fact that you're trying to pull a URL q...read more
Solved
tjackson on September 08, 2017
When sending an email with an A/B test, do you have have to send both versions seperately or will it automaticllay send both A/B versions at the same time? Thanks
0 upvote
1 Reply
Accepted solution
Most Valuable Member | Diamond Partner
September 09, 2017 06:25
Hi @tjackson If you are using the AB testing feature in HubSpot Marketing Pro or Enterprise, the system will automatically send each variatio...read more
Solved
Deborah on July 04, 2017
Hi all, can I configure somewhere that I get notifications with every email sent by the system to an external email-adress? I know that I can configure e.g. notifications for form submissions of a certain form. But is this functionality also avail read more
0 upvote
4 Replies
Accepted solution
Not applicable
July 11, 2017 15:59
@Deborah There is no place in the portal to centrally configure all of your form notifications. You can set up the notifications within the fo...read more
Solved
Jessica on March 17, 2017
I added 3 modules next to each other for displaying 3 products. On Desktop they are completely next to each other. On mobile they are one below the other. How can I change this? Or what should I do? thanks a lot
0 upvote
2 Replies
Accepted solution
Top Contributor
March 20, 2017 13:58
When an email is responsive, it means that modules will stack when viewed on mobile because one column tends to better fit a smaller screen. If you w...read more
Solved
utsuzy33 on February 27, 2017
If I update the sender in an active email with a workflow will it resend emails to people who have already received the email? Sorry, I'm very new and I've been tasked with changing the sender for all of our existing emails.
0 upvote
1 Reply
Accepted solution
HubSpot Employee
February 28, 2017 09:24
Hello @utsuzy33 . When updating the Sender Email Address in a workflow (automated) email, it will not be re-sent to the contacts who have alrea...read more
Solved
jilwright on February 27, 2017
I have a contact that wants to be added back to our email list after he has opted out. Can I go in and change that property to get him back on the list? I can't figure out how to change it for him. Thank you!!!!!!!
1 upvote
3 Replies
Accepted solution
Participant
February 27, 2017 11:09
Hi, I had the same problem and found this article from Hubspot. Your customer hast to resubscribe, you unfortunately cannot opt him in again: https:...read more
Solved
gyan123 on February 16, 2017
After creating email using template module method email newsletter is not being responsive in iphone gmail app and not correctly being responsive in android gmail app. hubspot is adding their own css, this might the causing the issue in gmail app. read more
0 upvote
1 Reply
Accepted solution
HubSpot Employee
February 21, 2017 12:02
Hi @gyan123 , welcome to the community. Typically, email design can be pretty tricky because each email client is almost always going to render d...read more
Solved
mpowell on February 15, 2017
Is there a way to add a recipient's full name in the export for an email? Right now all I get by default is the email address, which can sometimes make it heard to identify the person's name.
2 upvotes
7 Replies
Accepted solution
HubSpot Alumni
February 15, 2017 18:54
Hi @mpowell , When exporting email recipients it is not possible to include the full name in the export file. However, you can export this fil...read more
Solved
MegErasmus on February 13, 2017
I'm having an issue I'm sure many users have: When customers/leads unsubscribe from our marketing emails it stops us being able to email them through the sales/CRM side of things. Customers miss vital product mails as a result. A few I have cont read more
2 upvotes
2 Replies
Accepted solution
HubSpot Employee
February 14, 2017 13:38
Hello @MegErasmus , Welcome to the Hubspot Community and thank you for your question. This is currently the expected behavior for the to...read more
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