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Email Marketing Tool

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theDMM on Maio 17, 2024

Cart 'line item' Token Missing In Marketing Emails

Cart 'line items' are not available as a personalization token for marketing emails. This means referencing line items in abandoned cart emails is not possible. We use Shopify and the new Shopify integration plugin does not support this mapp Leia mais

Responder CRM Developer Integrations Marketing Marketing Email Workflows

1 avaliações positivas

5 Respostas

Rlopz

Participante

Agosto 15, 2024 12:32

hey @theDMM were you able to solve this? I'm able to pull cart.name and cart.url, but cart.line_item doesn't seem to work. I have no problems pul...Leia mais

Solucionado

VHarvey on Abril 17, 2024

Email not saving with more than 10 custom modules

Hi there, Has anyone else had a problem with building an email using a custom template that limits the number of modules? Whatever we do, and whatever type of module we use (whether large and complex or just a spacer) the email won't save on Leia mais

Responder Developer Marketing Email Templates

0 avaliações positivas

4 Respostas

Solução Aceita

Jnix284

Membro do Hall da Fama

Abril 24, 2024 07:42

Hi @VHarvey since you're working with a developer and they've been able to deliver custom emails that exceeded 10 modules, I would have the develop...Leia mais

JLane1 on Abril 03, 2024

Edit confirm 2FA delete request email - privacy-center-delete-2FA.html

When a user requests their data is deleted we receive the standard 'Confirm your delete request' email. This email isn't branded as per our standard email template design/branding. The only option is the business logo at the top of the email. I Leia mais

Responder Developer How-To Knowledge Base Marketing Email Professional

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3 Respostas

PamCotton

Gerente da Comunidade

Abril 16, 2024 11:37

Hey @JLane1 , I want to share this knowledge base with more information about it. Kindly, Pam

Solucionado

EClarke on Dezembro 21, 2023

Changing the background color of a specific section

In HubSpot Email Builder, I am trying to change the background color of a specific section - not the entire column. See screenshot below. I'm only trying to change the background color of the "Mark Your Calendars" section. In the email builder, I am Leia mais

Responder Admin Best Practices Developer Email Deliverability Enterprise How-To Marketing Marketing Email Workaround

0 avaliações positivas

3 Respostas

Solução Aceita

EClarke

Participante

Dezembro 21, 2023 13:17

I figured it out. Had to change the source code

Shinya on Agosto 17, 2023

Tracking Activity on External Domains via Marketing Email Links

Hello community, I'm seeking assistance regarding tracking contact activity on two domains, A.com and B.com (A and B are placeholders). While I've successfully implemented tracking on A.com, I'm encountering issues with tracking on B.com. T Leia mais

Responder Contacts Developer Marketing Marketing Email Professional

0 avaliações positivas

2 Respostas

Shinya

Membro

Agosto 17, 2023 04:06

Hi @franksteiner79 Thank you for your comment. According to the article you provided the link to, profile merging works as follows: ...Leia mais

Solucionado

DJohnson4 on Julho 27, 2023

Custom Email Module Issue

Hi, We have recently worked with an email designer to re-design some of our modules. When I put the custom modules into an email template, the blue lines you see when you hover over a module stay there and when I add in a rich text module, t Leia mais

Responder Developer Enterprise Marketing Email Templates

0 avaliações positivas

3 Respostas

Solução Aceita

TomM2

Autoridade no assunto | Parceiro Platinum

Julho 31, 2023 07:46

Hey @DJohnson4 my guess here would be that there's some code conflict causing issues with the editor, looking through the code you've linked, you'r...Leia mais

SJoshi71 on Junho 30, 2023

Encoded links break in a Personalisation token

Hi All, We wanted to use a personalised token for a dynamic link. The link works whenever the encrypted ID (a custom field) does not have special characters in it. But if the encrypted ID has got a special character such as + or /, the token fai Leia mais

Responder Developer Enterprise Marketing Email

0 avaliações positivas

3 Respostas

SJoshi71

Colaborador(a)

Julho 04, 2023 04:19

Hey @TomM2 , I did try to use a redirect for this but unfortunately, the redirect rule doesn't help much. I guess the best bet would be to have...Leia mais

Solucionado

KageWilliams1 on Setembro 08, 2022

Email Domain within Corporation

Hello all, We at my company are looking for a way to make our email tracking more accurate. When someone within our own company with our domain opens the email chain, it can be marked as a "click" or "open". This makes our marketing emails that Leia mais

Responder Admin Analytics Tools Developer Marketing Email Quick Tutorial Workaround

0 avaliações positivas

2 Respostas

Solução Aceita

karstenkoehler

Membro do Hall da Fama | Parceiro

Setembro 09, 2022 00:34

Hi @KageWilliams1 , This is currently not possible. I requested this from the product team a while ago, see here . The request is getting tra...Leia mais

LBrisita on Junho 27, 2022

Externally Designed Template - A/B Testing CTAs

Hi, I'm running into an issue when I want to run A/B tests on clickable links in my email. Currently, my company is building our emails in BEEPro and then importing the template to HubSpot to send. Once the template is in HubSpot, we can edit th Leia mais

Responder Developer Enterprise Marketing Marketing Email Templates Workaround

0 avaliações positivas

8 Respostas

danmoyle

Participante de valor | Parceiro Elite

Junho 30, 2022 11:00

@LBrisita oh I'm not a HubSpot employee so I won't be resting with them 😁 I'm just a user (and HubSpot Partner employee) and love helping others...Leia mais

Solucionado

uAG on Agosto 09, 2021

Can I list all email-addresses assigned to a subscription

Hello there, is there a easy way to list all email addresses added to a subscription ? I am using the API to add new Emails, I get "SUBSCRIBED" as the status but am not sure if it worked 🙂 I am also not sure if this works if there is no con Leia mais

Responder Developer Email Deliverability Marketing Email

0 avaliações positivas

1 Respostas

Solução Aceita

karstenkoehler

Membro do Hall da Fama | Parceiro

Agosto 09, 2021 05:58

Hi @uAG , You can access this information via the list tool in HubSpot. Navigate to Menu > Contacts > Lists , create a new active l...Leia mais

Solucionado

karstenm on Abril 15, 2021

Styling Alt Text - specifically CTAs

I watched the Community Developer Show: All About Email , and s tyling alt text was a gem they shared that I've already started implementing. The only quirk (I've come across so far) I'm trying to find a solution for is CTAs. Here's an exampl Leia mais

Responder CTAs Developer Enterprise How-To

1 avaliações positivas

3 Respostas

Solução Aceita

alyssamwilie

Especialista reconhecido(a) | Parceiro Elite

Abril 15, 2021 14:01

@karstenm You would need to place the styling on the image the CTA generates, which uses the class of hs-cta-img. However since we can't use inli...Leia mais

Solucionado

EPasiak on Janeiro 07, 2021

Generic Email template with variable file download link

Hello all, I have not seemed to find a solution to my use case and I apologize in advance if there has been a solution posted that I have not come across. The site that we are building has a large amount of PDF report files that will be stored Leia mais

Responder Connected Email Custom Objects Developer Email Deliverability File Manager Forms Marketing Email Templates

1 avaliações positivas

7 Respostas

Solução Aceita