Hello community, I'm seeking assistance regarding tracking contact activity on two domains, A.com and B.com (A and B are placeholders). While I've successfully implemented tracking on A.com, I'm encountering issues with tracking on B.com. T read more

Hi, We have recently worked with an email designer to re-design some of our modules. When I put the custom modules into an email template, the blue lines you see when you hover over a module stay there and when I add in a rich text module, t read more

Hi All, We wanted to use a personalised token for a dynamic link. The link works whenever the encrypted ID (a custom field) does not have special characters in it. But if the encrypted ID has got a special character such as + or /, the token fai read more

Hello all, We at my company are looking for a way to make our email tracking more accurate. When someone within our own company with our domain opens the email chain, it can be marked as a "click" or "open". This makes our marketing emails that read more

Hi, I'm running into an issue when I want to run A/B tests on clickable links in my email. Currently, my company is building our emails in BEEPro and then importing the template to HubSpot to send. Once the template is in HubSpot, we can edit th read more

Hello, Does anyone know how to get an unique URL generated from a third-party platform into HubSpot (perhaps into a custome field) via API or otherwise and embed it into an email? Thanks!

Since yesterday both my colleague and I are experiencing images not showing whilst in Hubspot. They do not show in the email builder, email template builder, when we click view online links in any emails, nor in the actually Hubspot image gallery. W read more

I've done my research and tried several different approaches, but the Gmail mobile apps (both, iOS and Android) don't seem to follow the media-queries to display the columns in rows instead. I even asked HubSpot support if the multi-column-templates read more

Hello there, is there a easy way to list all email addresses added to a subscription ? I am using the API to add new Emails, I get "SUBSCRIBED" as the status but am not sure if it worked 🙂 I am also not sure if this works if there is no con read more

Hi HS community., I just build a custom email module for drag and drop templates. We want to elimnate any ability to style the module from the editor side - just update content. Is there a way to remove the padding toggle in the editor for this read more

I watched the Community Developer Show: All About Email , and s tyling alt text was a gem they shared that I've already started implementing. The only quirk (I've come across so far) I'm trying to find a solution for is CTAs. Here's an exampl read more

Hello ! I have this problem that when my email arrives the text for the image has a 'strikethrough'. I would like to remove the strike through but do not know how. Below you can see how I set the image up in the online editor. The next image read more