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theDMM on May 17, 2024
Cart 'line items' are not available as a personalization token for marketing emails. This means referencing line items in abandoned cart emails is not possible. We use Shopify and the new Shopify integration plugin does not support this mapp read more
May 17, 2024 17:29
Unfortunately not as the article you referenced is relative to the 'Deal' object line items and not the 'Cart' object line items.
VHarvey on April 17, 2024
Hi there, Has anyone else had a problem with building an email using a custom template that limits the number of modules? Whatever we do, and whatever type of module we use (whether large and complex or just a spacer) the email won't save on read more
Accepted solution
Most Valuable Member | Elite Partner
April 24, 2024 07:42
Hi @VHarvey since you're working with a developer and they've been able to deliver custom emails that exceeded 10 modules, I would have the more
JLane1 on April 03, 2024
When a user requests their data is deleted we receive the standard 'Confirm your delete request' email. This email isn't branded as per our standard email template design/branding. The only option is the business logo at the top of the email. I read more
Community Manager
April 16, 2024 11:37
Hey @JLane1 , I want to share this knowledge base with more information about it. Kindly, Pam
EClarke on December 21, 2023
In HubSpot Email Builder, I am trying to change the background color of a specific section - not the entire column. See screenshot below. I'm only trying to change the background color of the "Mark Your Calendars" section. In the email builder, I am read more
Accepted solution
December 21, 2023 13:17
I figured it out. Had to change the source code
Shinya on August 17, 2023
Hello community, I'm seeking assistance regarding tracking contact activity on two domains, and (A and B are placeholders). While I've successfully implemented tracking on, I'm encountering issues with tracking on T read more
August 17, 2023 04:06
Hi @franksteiner79 Thank you for your comment. According to the article you provided the link to, profile merging works as follows: more
DJohnson4 on July 27, 2023
Hi, We have recently worked with an email designer to re-design some of our modules. When I put the custom modules into an email template, the blue lines you see when you hover over a module stay there and when I add in a rich text module, t read more
Accepted solution
Key Advisor | Partner
July 31, 2023 07:46
Hey @DJohnson4 my guess here would be that there's some code conflict causing issues with the editor, looking through the code you've linked, you' more
SJoshi71 on June 30, 2023
Hi All, We wanted to use a personalised token for a dynamic link. The link works whenever the encrypted ID (a custom field) does not have special characters in it. But if the encrypted ID has got a special character such as + or /, the token fai read more
July 04, 2023 04:19
Hey @TomM2 , I did try to use a redirect for this but unfortunately, the redirect rule doesn't help much. I guess the best bet would be to more
KageWilliams1 on September 08, 2022
Hello all, We at my company are looking for a way to make our email tracking more accurate. When someone within our own company with our domain opens the email chain, it can be marked as a "click" or "open". This makes our marketing emails that read more
Accepted solution
Hall of Famer | Partner
September 09, 2022 00:34
Hi @KageWilliams1 , This is currently not possible. I requested this from the product team a while ago, see here . The request is getting more
LBrisita on June 27, 2022
Hi, I'm running into an issue when I want to run A/B tests on clickable links in my email. Currently, my company is building our emails in BEEPro and then importing the template to HubSpot to send. Once the template is in HubSpot, we can edit th read more
Most Valuable Member | Elite Partner
June 30, 2022 11:00
@LBrisita oh I'm not a HubSpot employee so I won't be resting with them 😁 I'm just a user (and HubSpot Partner employee) and love helping more
uAG on August 09, 2021
Hello there, is there a easy way to list all email addresses added to a subscription ? I am using the API to add new Emails, I get "SUBSCRIBED" as the status but am not sure if it worked 🙂 I am also not sure if this works if there is no con read more
Accepted solution
Hall of Famer | Partner
August 09, 2021 05:58
Hi @uAG , You can access this information via the list tool in HubSpot. Navigate to Menu > Contacts > Lists , create a new active more
karstenm on April 15, 2021
I watched the Community Developer Show: All About Email , and s tyling alt text was a gem they shared that I've already started implementing. The only quirk (I've come across so far) I'm trying to find a solution for is CTAs. Here's an exampl read more
1 upvote
3 Replies
Accepted solution
Recognized Expert | Elite Partner
April 15, 2021 14:01
@karstenm You would need to place the styling on the image the CTA generates, which uses the class of hs-cta-img. However since we can't use more
EPasiak on January 07, 2021
Hello all, I have not seemed to find a solution to my use case and I apologize in advance if there has been a solution posted that I have not come across. The site that we are building has a large amount of PDF report files that will be stored read more
Accepted solution
Recognized Expert | Partner
January 11, 2021 13:35
Hey @EPasiak Thanks for the reminder! So the very high level solution or workaround could be to: Organize and maintain the PDFs more
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