Cart 'line items' are not available as a personalization token for marketing emails. This means referencing line items in abandoned cart emails is not possible. We use Shopify and the new Shopify integration plugin does not support this mapp read more

Hi there, Has anyone else had a problem with building an email using a custom template that limits the number of modules? Whatever we do, and whatever type of module we use (whether large and complex or just a spacer) the email won't save on read more

When a user requests their data is deleted we receive the standard 'Confirm your delete request' email. This email isn't branded as per our standard email template design/branding. The only option is the business logo at the top of the email. I read more

In HubSpot Email Builder, I am trying to change the background color of a specific section - not the entire column. See screenshot below. I'm only trying to change the background color of the "Mark Your Calendars" section. In the email builder, I am read more

Hello community, I'm seeking assistance regarding tracking contact activity on two domains, A.com and B.com (A and B are placeholders). While I've successfully implemented tracking on A.com, I'm encountering issues with tracking on B.com. T read more

Hi, We have recently worked with an email designer to re-design some of our modules. When I put the custom modules into an email template, the blue lines you see when you hover over a module stay there and when I add in a rich text module, t read more

Hi All, We wanted to use a personalised token for a dynamic link. The link works whenever the encrypted ID (a custom field) does not have special characters in it. But if the encrypted ID has got a special character such as + or /, the token fai read more

Hello all, We at my company are looking for a way to make our email tracking more accurate. When someone within our own company with our domain opens the email chain, it can be marked as a "click" or "open". This makes our marketing emails that read more

Hi, I'm running into an issue when I want to run A/B tests on clickable links in my email. Currently, my company is building our emails in BEEPro and then importing the template to HubSpot to send. Once the template is in HubSpot, we can edit th read more

Hello there, is there a easy way to list all email addresses added to a subscription ? I am using the API to add new Emails, I get "SUBSCRIBED" as the status but am not sure if it worked 🙂 I am also not sure if this works if there is no con read more

I watched the Community Developer Show: All About Email , and s tyling alt text was a gem they shared that I've already started implementing. The only quirk (I've come across so far) I'm trying to find a solution for is CTAs. Here's an exampl read more

Hello all, I have not seemed to find a solution to my use case and I apologize in advance if there has been a solution posted that I have not come across. The site that we are building has a large amount of PDF report files that will be stored read more