Hello community, I'm seeking assistance regarding tracking contact activity on two domains, A.com and B.com (A and B are placeholders). While I've successfully implemented tracking on A.com, I'm encountering issues with tracking on B.com. T read more
Hi, We have recently worked with an email designer to re-design some of our modules. When I put the custom modules into an email template, the blue lines you see when you hover over a module stay there and when I add in a rich text module, t read more
Hey @DJohnson4 my guess here would be that there's some code conflict causing issues with the editor, looking through the code you've linked, you'r...read more
Hi All, We wanted to use a personalised token for a dynamic link. The link works whenever the encrypted ID (a custom field) does not have special characters in it. But if the encrypted ID has got a special character such as + or /, the token fai read more
Hey @TomM2 , I did try to use a redirect for this but unfortunately, the redirect rule doesn't help much. I guess the best bet would be to have...read more
Hello all, We at my company are looking for a way to make our email tracking more accurate. When someone within our own company with our domain opens the email chain, it can be marked as a "click" or "open". This makes our marketing emails that read more
Hi @KageWilliams1 ,
This is currently not possible. I requested this from the product team a while ago, see here . The request is getting tra...read more
Hi, I'm running into an issue when I want to run A/B tests on clickable links in my email. Currently, my company is building our emails in BEEPro and then importing the template to HubSpot to send. Once the template is in HubSpot, we can edit th read more
@LBrisita oh I'm not a HubSpot employee so I won't be resting with them 😁 I'm just a user (and HubSpot Partner employee) and love helping others...read more
Hello, Does anyone know how to get an unique URL generated from a third-party platform into HubSpot (perhaps into a custome field) via API or otherwise and embed it into an email? Thanks!
Gotcha! This is only a vision, you might need an API expert to jump in here ( @Ben_M , @trevorjones71 , @Anonymous ). How I see this working is the ...read more
Since yesterday both my colleague and I are experiencing images not showing whilst in Hubspot. They do not show in the email builder, email template builder, when we click view online links in any emails, nor in the actually Hubspot image gallery. W read more
MiaSrebrnjak , this turned out to be a business VPN update issue after all and not Hubspot - mystery solved! Thank you for your time looking i...read more
I've done my research and tried several different approaches, but the Gmail mobile apps (both, iOS and Android) don't seem to follow the media-queries to display the columns in rows instead. I even asked HubSpot support if the multi-column-templates read more
Hey again, I checked the resources you posted and I'm afraid they do not cover multiple columns. Yes, they're responsive, but everything is in one co...read more
Hello there, is there a easy way to list all email addresses added to a subscription ? I am using the API to add new Emails, I get "SUBSCRIBED" as the status but am not sure if it worked 🙂 I am also not sure if this works if there is no con read more
Hi HS community., I just build a custom email module for drag and drop templates. We want to elimnate any ability to style the module from the editor side - just update content. Is there a way to remove the padding toggle in the editor for this read more
I watched the Community Developer Show: All About Email , and s tyling alt text was a gem they shared that I've already started implementing. The only quirk (I've come across so far) I'm trying to find a solution for is CTAs. Here's an exampl read more
@karstenm You would need to place the styling on the image the CTA generates, which uses the class of hs-cta-img. However since we can't use inli...read more
Hello ! I have this problem that when my email arrives the text for the image has a 'strikethrough'. I would like to remove the strike through but do not know how. Below you can see how I set the image up in the online editor. The next image read more