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  • Solved
    KRaemdonck on September 21, 2021
    2 Replies
    Hi Every month we would like to make a newsletter that we send out to people who subscribed. Now for example we already send it out to the first contacts who subscribed, however now (mid/end september) we've gotten new contacts (in that same lis...
    Guide | Elite Partner
    September 22, 2021 01:29
    Hi @KRaemdonck I think I understand that you want to send the same newsletter twice, to those subscribed at the start of the month and then ...
  • Solved
    Mainata on September 06, 2021
    2 Replies
    Hi folks, we would like to email a small survey after an event. Something like "How was it?" and answers such as 1, 2, and 3. If the recipient clicks on one of them, HubSpot will store this accordingly in the contact properties. So we need som...
    Contributor | Diamond Partner
    September 07, 2021 02:52
    Hi @webdew , I think that will do the job 😀 Thanks for your great support! Cheers Mainata
  • Solved
    MWanson on August 13, 2021
    2 Replies
    I don't know if it is possible. But, can we send a newsletter/e-mail containing button/CTA to a landing page where the current contact can update their information? If it is possible, will it create a duplicate contact? Or is there an easier way for...
    Recognized Expert | Platinum Partner
    August 16, 2021 05:00
    Hi @MWanson hope you are doing well. When a contact that you already have in the CRM submits a new form with info that info gets updated (you c...
  • Solved
    FLi on June 24, 2021
    7 Replies
    Hello, I would like to upload a list of user id and turn it into a list membership (without mapping this list to the existing database because I do not want to change anything in my database) so that I can create another list and make sure of ...
    Most Valuable Member
    June 24, 2021 05:12
    Happy to help, @FLi !
  • Solved
    dbanhegyi on May 27, 2021
    2 Replies
    Hello, I tried to figure it out, but I didn't find the solution. Our site is connected to Hubspot via WordPress plugin. It is ok, working fine. When someone is subscribed we see the contact info. But.. When I check my contacts the na...
    Guide | Elite Partner
    May 28, 2021 10:49
    Hi @dbanhegyi This is difficult to assist without more context but this could be because your non-hubspot form has created a duplicate Name ...
  • Solved
    JDoty on April 05, 2021
    2 Replies
    Hello, I'm having trouble resolving a discrepancy between the number of contacts you see in the Total Recipients found in the "Send or Schedule" section of email settings and the Sent To number when reviewing the stats after the email is sen...
    Community Manager
    April 06, 2021 04:13
    thanks for sharing @JDoty
  • Solved
    SimonEW on March 24, 2021
    2 Replies
    We have a few user types in our contact lists ie/ User Type A User Type B These users are subscribed to different email lists. ie/ User Type A - Lists 1 2 3 User Type B - Lists 4 5 6 Is there a way to show a custom unsubscribe page to ...
    March 24, 2021 02:47
    Wonderful thanks for the help!
  • Solved
    GBrasher on March 10, 2021
    1 Replies
    Is there anyway that Hubspot can tell if an inputted number is a landline before a text message is sent to it?
    Key Advisor
    March 10, 2021 16:50
    Not that I am aware of. I would probably look to explore connecting your Hubspot form with the Twilio API to verify the data you are being sent from ...
  • Solved
    09379 on January 15, 2021
    4 Replies
    Hi Many of our contacts have very different relationships with us, sometimes at the same time. Eg. B2B customer may also be an end user of the product and be on our newsletter list. We send very different communications to different (eg. B2...
    Most Valuable Member
    January 15, 2021 09:35
    Hi @09379 , If we're still talking about HubSpot emails the timeline on a contact record, I'm pretty sure this is not possible. It can't be cu...
  • Star_SCX on September 10, 2020
    1 Replies
    Hi All. Just wondering if I've manually opted out contacts in HubSpot or if the contacts opted themselves out by unsubscribing from a marketing email, and then I deleted those contacts from HubSpot, do I still need to import an Opt-out list as wel...
    Community Manager
    September 10, 2020 11:01
    Hello @Star_SCX I was able to find a HubSpot knowledge base that informs: " I f there are email addresses in your opt-out import t...
  • Solved
    SarahAdell on December 12, 2018
    1 Replies
    Sending out an email and would prefer that it come from the contact owner. Most contacts on the DL have a contact owner, but for those who do not, inquiring who the email would come if we do not assign a default value. With the default value, do...
    Thought Leader
    December 12, 2018 07:48
    Q1 : W ho the email would come [from] if we do not assign a default value? A1 : HubSpot generates a warning if you don't set an ema...
  • Solved
    jilwright on February 27, 2017
    3 Replies
    I have a contact that wants to be added back to our email list after he has opted out. Can I go in and change that property to get him back on the list? I can't figure out how to change it for him. Thank you!!!!!!!
    April 02, 2020 16:24
    The link above doesnt work... can anyone help with this problem?
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