Hello, Under CASL (previously CAN-SPAM) you can contact someone for 6 months if they have not given expressed consent (i.e. checkbox saying they want to receive email), after which you must cease communication. Both Implied and Expressed consent re read more

I had a contact who said they hadn't received anything from us in quite a few months. I saw in their activity log that they unsubscribed in February. When I went to resubscribe them, I noticed their subscription history said they unsubscribed via th read more

I want to create an active list so that if a contact continuously opens the last 10 emails from me, they will be enrolled in the list. Is there a way to do this?

We have three different subscription types (One to One, Press, Business Update) and would like to further subdivide the latter thematically (into Events, Products, Business Digest). This means that users should see the three different subscription read more

Cart 'line items' are not available as a personalization token for marketing emails. This means referencing line items in abandoned cart emails is not possible. We use Shopify and the new Shopify integration plugin does not support this mapp read more

I'm looking for recommendatins on the best we to get and iterate through all the (unarchived) marketing emails in my account. Using the Ruby Gem, I am able to get to: Hubspot::Crm::Objects::Emails::SimplePublicObjectWithAssociations but these d read more

How to add an external html optin form to my HubSpot website, if i'm using the free tools?

Hi, I'm working on a campaign where I'd like to use a very specific personalization. I'm sending it to marketing leaders in my target companies and would like to personalize the body of the email using the name of the sales counterpart in the same read more

If a contact subscribes to our email list with role-based details (e.g. Email: marketing @ domain.com, First Name: Marketing, Last Name: Team), is there a way you can override the default value to a custom value? I'm thinking specifically for e read more

Hello! Is it possible to send the same outbound sales email to many specific contacts at once? I would like to send a generic email that tells about our service to all newly added and never before contacted companies at once. Is this possibl read more

I want to keep the images in the product module to stack horizontally on mobile. Please view images below to understand. Top image is in HS editor, bottom is screenshot from phone. Looking for images to display horiz on phone similar to desktop ema read more

Hi all, I am curious if in some cases you guys exclude certain clikcs when internally reporting CTR or the total clicks - like clicks on header and footer links - to homepage, social media, unsubscribe button - or simply clicks on certain sectio read more