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Solved
TOne10 on December 22, 2025
Hello Support Team, I am writing to explain an ongoing issue with my account. A few days ago, I received an alert from HubSpot asking me to verify my ID. After receiving this alert, my automated email sending feature was disabled. I completed the read more
Accepted solution
Participant
December 22, 2025 12:49
It sounds like your account is experiencing a temporary suspension due to deliverability safeguards , which HubSpot enforces even after ID verificat...read more
Solved
mkemenah on December 12, 2025
I am trying to send an automation email after someone fills out a form in HubSpot. I created the workflow and automation, and I thought I had everything set up correctly… But I just tested it out with my email and the automated email is not coming t read more
Accepted solution
Hall of Famer | Partner
December 12, 2025 13:08
@mkemenah the automation is not turned on, flick the toggle next to the actions dropdown in the last screenshot.
Solved
theDMM on February 12, 2025
I'm requesting a feature that allows automated back-in-stock email notifications for out-of-stock products. Ideally, this would be a button or form on each product page where users can enter their email address to be notified when that specific read more
Accepted solution
Top Contributor
February 12, 2025 17:34
Thanks for letting me know Kennedy, below is the thread in the Ideas Forum. For those of you who reach this page, please visit the following link and...read more
Solved
dcancho on November 11, 2024
Hi! I've been working recently on a form that allows user to request a budget based on their choices. When submitting, it both displays the results on screen and sends the user a copy of them. I know it's possible to use the contact object's proper read more
0 upvote
2 Replies
Accepted solution
HubSpot Alumni
November 12, 2024 16:18
Hey @dcancho , thank you for posting. For sending a table-based result via email, your JSON and module method is a good approach, though Hub...read more
Solved
kyleffotf on August 22, 2024
Hello, Under CASL (previously CAN-SPAM) you can contact someone for 6 months if they have not given expressed consent (i.e. checkbox saying they want to receive email), after which you must cease communication. Both Implied and Expressed consent re read more
0 upvote
2 Replies
Accepted solution
Key Advisor
August 22, 2024 15:33
@kyleffotf - building on what Karsten comments here, your best approach will be a careful manipulation of the foundation consent and subscription p...read more
Solved
pahy96 on August 10, 2024
I had a contact who said they hadn't received anything from us in quite a few months. I saw in their activity log that they unsubscribed in February. When I went to resubscribe them, I noticed their subscription history said they unsubscribed via th read more
0 upvote
1 Reply
Accepted solution
Key Advisor
August 10, 2024 08:55
You are correct. It's an optional header that allows a recipient to unsubscribe without clicking your hubspot unsubscribe link or making a spam compl...read more
Solved
CKShreekrithi on June 18, 2024
I want to create an active list so that if a contact continuously opens the last 10 emails from me, they will be enrolled in the list. Is there a way to do this?
0 upvote
9 Replies
Accepted solution
Community Manager
December 04, 2024 09:00
Hi @TBenedek , Thanks for reaching out to the Community! As I understand, you would like to obtain a list of users who have opened mor...read more
Solved
MartinaWi on June 12, 2024
We have three different subscription types (One to One, Press, Business Update) and would like to further subdivide the latter thematically (into Events, Products, Business Digest). This means that users should see the three different subscription read more
1 upvote
1 Reply
Accepted solution
Contributor
June 12, 2024 04:59
Hi @MartinaWi , Before I answer, please keep in mind that this reply does not constitute legal advice. Some of your questions should be discuss...read more
theDMM on May 17, 2024
Cart 'line items' are not available as a personalization token for marketing emails. This means referencing line items in abandoned cart emails is not possible. We use Shopify and the new Shopify integration plugin does not support this mapp read more
Participant
August 15, 2024 12:32
hey @theDMM were you able to solve this? I'm able to pull cart.name and cart.url, but cart.line_item doesn't seem to work. I have no problems pul...read more
Solved
JHalloran3 on April 15, 2024
I'm looking for recommendatins on the best we to get and iterate through all the (unarchived) marketing emails in my account. Using the Ruby Gem, I am able to get to: Hubspot::Crm::Objects::Emails::SimplePublicObjectWithAssociations but these d read more
0 upvote
2 Replies
Accepted solution
Participant | Partner
May 10, 2024 04:30
To efficiently iterate through all unarchived marketing emails in your HubSpot account and access essential details like To and From addresses, Date...read more
Solved
KSandy on March 27, 2024
How to add an external html optin form to my HubSpot website, if i'm using the free tools?
1 upvote
1 Reply
Accepted solution
Key Advisor | Elite Partner
March 28, 2024 13:16
Hi @KSandy ! Most 3rd party tools use a code snippet in the website's or webpage's header section in order to deploy them. Your external form builde...read more
Solved
Edyta7510 on February 24, 2024
Hi, I'm working on a campaign where I'd like to use a very specific personalization. I'm sending it to marketing leaders in my target companies and would like to personalize the body of the email using the name of the sales counterpart in the same read more
Accepted solution
Hall of Famer | Partner
February 26, 2024 03:46
Hi @Edyta7510 , This is possible and not necessarily super-complex. You would need a workflow that copies the name of the sales counterpart in...read more
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