Email Marketing Tool

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Solved
TLarson5 on October 30, 2025
Hey everyone, Curious: If I wanted to have a global email module that is dynamic - so that it is in the email template but only displays when certain criteria is met - any ideas on how to do that? I Marketo, I know they have this feature (the read more
Accepted solution
Recognized Expert | Diamond Partner
October 30, 2025 11:40
Hi @TLarson5 , Here's what I would do, but there may be other ways. I would use a Smart Rule. This will display different versions of your...read more
Solved
LDeAddio on October 14, 2025
Hi All, Does anyone know how do to clear a submission form so to share a registration link to an event?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
October 14, 2025 14:11
Hi @LDeAddio , In the form options, there is a setting 'Always create contact for new email address' - select this and your form should both s...read more
Solved
JLetellier on September 26, 2025
We are sending emails to our contacts based on their preferred language. However, in case the contact wishes to see the content in another language, we add a link to the web version in the header to the other language. Ex. I received and email in read more
Accepted solution
September 29, 2025 05:33
Hi JLetellier, The reason it only works sometimes is that when you switch to the other language’s web version, HubSpot doesn’t always know it’s th...read more
Solved
AakashKodale on July 16, 2025
As a HubSpot user managing email marketing for multiple teams and senders, we often need to create lists of contacts who opened or clicked emails sent from a specific "From" address within a certain date range — for example, all emails sent from a read more
Accepted solution
Participant
July 16, 2025 06:54
I have submited this idea not sure how team will take it. Hope they make it simple [Moderator Note: added link to Idea]
Solved
CKaufman9 on April 09, 2025
Hi! I need help/advice. The mailboxes we BCC are returning this error, which we translate as "mailbox full". However, it seems to be more likely a recipient limit: 450-4.2.1 The user you are trying to contact is receiving mail at a rate tha read more
Accepted solution
Hall of Famer | Partner
April 10, 2025 00:11
Hi @CKaufman9 , Considering that volume, I'd recommend reaching out to HubSpot technical support or your account manager directly. There isn't...read more
Solved
RMeroi on March 10, 2025
Can non-marketing contacts be included in a workflow, such as an abandoned cart one? Or do they need to be marked as marketing contacts to be added to the workflow?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
March 10, 2025 12:47
Hi @RMeroi , Workflow enrolment itself does not require marketing contact status, no. If that workflow sends automated emails, these emails re...read more
Solved
JLetellier on September 12, 2024
Good day, I am noticing that some contacts are not receiving our emails, and they appear in the not sent category of recipients, with the mention Other . However, in their profile, they are not showing as being opted-out, but when vie read more
Accepted solution
Recognized Expert
September 12, 2024 12:20
Hi @JLetellier Just adding to @karstenkoehler 's points, "unsubscribed from all" and unsubscribed from a specific subscription type are two...read more
Solved
MariaKuTo on August 20, 2024
Hello, I am trying to create an email using bullets in SalesHub but it seems I cannot get it set up with single spacing. I can either have now space between the paragraphs or a double space. Can you please help me with this?
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
August 20, 2024 06:47
@MariaKuTo the HubSpot one-to-one-email editor does not currently support this. You would have to format your email like this in your email client ...read more
Solved
Mlho on July 12, 2024
Hi - I had two questions regarding scheduling meetings through Hubspot - 1) if my google calendar is synced to my Hubspot, why is my availability not shown when I try to schedule team/group meetings? (my availability is shown when I schedule 1-1 mee read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
July 15, 2024 04:17
Hi @Mlho , Regarding your first point, I'd recommend going through these troubleshooting steps: https://knowledge.hubspot.com/meetings-tool/w...read more
Solved
LDeGreef on April 15, 2024
Dear HubSpot community, I've created a custom property housing a personalized URL for each contact (customer). This URL directs to an external application, allowing clients to conveniently submit additional information, such as photos. I'm cur read more
Accepted solution
Hall of Famer | Partner
April 15, 2024 10:42
Hi @LDeGreef , I explained how to do this here: https://community.hubspot.com/t5/Email-Marketing-Tool/Personalized-recipient-survey-links/m-p...read more
Solved
TrudyJVR on April 05, 2024
hi i have set up a workflow that will send a quick thank you email to all contacts of closed-won deals. before turning it on: 1. i want to ensure that contracts are only enrolled in the workflow for NEW closed won deals. said differentl read more
0 upvote
2 Replies
Accepted solution
Participant
April 05, 2024 06:26
thank you! super helpful!
Solved
BMelville on March 20, 2024
We've recently consolidate with another organization and need to build out a more complex structure to our subscription types. Ideally, we would have an overarching subscription category (e.g. Accounting Updates, Sustainability Updates) and sub-cate read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
March 20, 2024 11:15
Hi @BMelville , HubSpot doesn't have any out-of-the-box features for nested subscription types, correct. Here are a few things you could consi...read more
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