Hey everyone, Curious: If I wanted to have a global email module that is dynamic - so that it is in the email template but only displays when certain criteria is met - any ideas on how to do that? I Marketo, I know they have this feature (the read more
Hi @LDeAddio ,
In the form options, there is a setting 'Always create contact for new email address' - select this and your form should both s...read more
We are sending emails to our contacts based on their preferred language. However, in case the contact wishes to see the content in another language, we add a link to the web version in the header to the other language. Ex. I received and email in read more
Hi JLetellier, The reason it only works sometimes is that when you switch to the other language’s web version, HubSpot doesn’t always know it’s th...read more
As a HubSpot user managing email marketing for multiple teams and senders, we often need to create lists of contacts who opened or clicked emails sent from a specific "From" address within a certain date range — for example, all emails sent from a read more
Hi! I need help/advice. The mailboxes we BCC are returning this error, which we translate as "mailbox full". However, it seems to be more likely a recipient limit: 450-4.2.1 The user you are trying to contact is receiving mail at a rate tha read more
Hi @CKaufman9 ,
Considering that volume, I'd recommend reaching out to HubSpot technical support or your account manager directly. There isn't...read more
Can non-marketing contacts be included in a workflow, such as an abandoned cart one? Or do they need to be marked as marketing contacts to be added to the workflow?
Hi @RMeroi ,
Workflow enrolment itself does not require marketing contact status, no. If that workflow sends automated emails, these emails re...read more
Good day, I am noticing that some contacts are not receiving our emails, and they appear in the not sent category of recipients, with the mention Other . However, in their profile, they are not showing as being opted-out, but when vie read more
Hi @JLetellier
Just adding to @karstenkoehler 's points, "unsubscribed from all" and unsubscribed from a specific subscription type are two...read more
Hello, I am trying to create an email using bullets in SalesHub but it seems I cannot get it set up with single spacing. I can either have now space between the paragraphs or a double space. Can you please help me with this?
@MariaKuTo the HubSpot one-to-one-email editor does not currently support this. You would have to format your email like this in your email client ...read more
Hi - I had two questions regarding scheduling meetings through Hubspot - 1) if my google calendar is synced to my Hubspot, why is my availability not shown when I try to schedule team/group meetings? (my availability is shown when I schedule 1-1 mee read more
Hi @Mlho ,
Regarding your first point, I'd recommend going through these troubleshooting steps: https://knowledge.hubspot.com/meetings-tool/w...read more
Dear HubSpot community, I've created a custom property housing a personalized URL for each contact (customer). This URL directs to an external application, allowing clients to conveniently submit additional information, such as photos. I'm cur read more
Hi @LDeGreef ,
I explained how to do this here: https://community.hubspot.com/t5/Email-Marketing-Tool/Personalized-recipient-survey-links/m-p...read more
hi i have set up a workflow that will send a quick thank you email to all contacts of closed-won deals. before turning it on: 1. i want to ensure that contracts are only enrolled in the workflow for NEW closed won deals. said differentl read more
We've recently consolidate with another organization and need to build out a more complex structure to our subscription types. Ideally, we would have an overarching subscription category (e.g. Accounting Updates, Sustainability Updates) and sub-cate read more
Hi @BMelville ,
HubSpot doesn't have any out-of-the-box features for nested subscription types, correct. Here are a few things you could consi...read more