Jul 10, 20177:00 AM - bearbeitet Jul 11, 20173:01 AM
HubSpot Employee
auto log on by default
lösung
Hi Community!
This default changed over the weekend from being a "sticky" setting, meaning it saved your previous selection to being selected by default. The product team has now changed the setting back to it's previous behavior so it is again "sticky".
I seem to have this problem today - it's changed and for some reason is no longer "sticky" - is there a way to disable the auto logging feature through a settings menu?
These options seem to have changed recently, so the tutorial might not be 100% accurate or up to date. Best of luck, this is what mine looks like today:
Following up on this: is there a way to have the log box unchecked by default? So that users have to click log everytime they want to log an email. Sticky is an improvement but we are worried that users will forget to toggle it off after they've toggled it on.
I am for more options here as well. I can see how some companies may want to log everything, but I would think most would not. So some more functionality or settings revolving around these options would be great!
Jul 10, 20177:00 AM - bearbeitet Jul 11, 20173:01 AM
HubSpot Employee
auto log on by default
lösung
Hi Community!
This default changed over the weekend from being a "sticky" setting, meaning it saved your previous selection to being selected by default. The product team has now changed the setting back to it's previous behavior so it is again "sticky".
It would be nice to add domain fencing to this feature so that people can automatically exclude their company's internal domain, plus personal email domains like gmail, etc.
I'm currently having issues with Outlook emails auto "Log to CRM". I turned it off yesterday through the HubSpot OutLook extension and when I rebooted my PC it was back. There should be a setting under Sales/Settings/Sales/BCC & Forwarding to turn it off versus relying on Outlook or Gmail extension.
Using my previous selection is definitely better than defaulting to selected. It would be significantly better, however, if we could select our default (especially per connected inbox) since some inboxes are primarily used for personal emails and therefore should likely have default as unselected.
Has everyone tried reinstalling the plugin/extension in Chrome yet? I just had another person on my team who got logged out of gmail (G Suite) and when they came back the issue was gone. Recommened reinstalling plugin, logging in/out of HubSpot & Gmail and see if that does the trick!
Am I seeing that this is resolved?!?! I did a reinstall of the Chrome extension and I don't seem to have this issue anymore. Can someone from HubSpot confirm if this was resolved or not?