Email Marketing Tool

blakmk
Member

auto log on by default

SOLVE

Hi

I use the hubspot plugin in gmail but it seems to want to automatically log and track all my emails. How do i turn this off?

 

https://cl.ly/1M122v1I0c19

1 Accepted solution
BeccaArmistead
Solution
HubSpot Employee
HubSpot Employee

auto log on by default

SOLVE

Hi Community!

 

This default changed over the weekend from being a "sticky" setting, meaning it saved your previous selection to being selected by default.  The product team has now changed the setting back to it's previous behavior so it is again "sticky".

View solution in original post

32 Replies 32
Charissa
Participant

auto log on by default

SOLVE

Looking forward to hearing more, this is a nuisance.

0 Upvotes
Hui
Member

auto log on by default

SOLVE

Hi, this is also a problem for me. Only a small percentage of my emails are sales related.

0 Upvotes
recarv
Member

auto log on by default

SOLVE

I surely hope this isn't intended.  I imagine this is creating a lot of noise for folks in the CRM in addition to the annoyance.

vrmichelle
Participant

auto log on by default

SOLVE

Yes, it has been defaulted to have "log" unchecked" and now I have to ensure it's unchecked each time. There is sensitive information that shold not be getting logged in the system - that is just between employees.

0 Upvotes
MP1
Member

auto log on by default

SOLVE

Hi.

 

Please turn the default selection off, its very annoying and all of my team are complaining. Not a welcome addition to the tool.

 

Also we dont use Hubspot as a CRM tool, is this even legal to automatically log our emails without permission??

0 Upvotes
vinz
Member

auto log on by default

SOLVE

Thanks, please keep us posted. I had to uninstall the plugin and integration with gmail as it was getting very annoying.

0 Upvotes
edjusten
HubSpot Employee
HubSpot Employee

auto log on by default

SOLVE

You can uncheck the Log box on an inidvidual basis, or log out of the extenion by going to app.getsidekick.com/signout 

 

Ed


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0 Upvotes
dhavalbhatt
Member

auto log on by default

SOLVE

I will stop using the product if i've to do it on indvidual basis. It should remember my last selection!

0 Upvotes
billboebel
Member

auto log on by default

SOLVE

Really?  It used to remember my prior setting so if I selected not to log and not to track, the next email would have those deselected.  That was ok.  Having it auto-on is much worse for me, as CEO, not a sales person.... I want my emails to customers to be logged but not other sensitive emails.  With this setting I end up auto-logging some sensitive emails by mistake.

 

I wish I could have these off by default and the select them only when I'm replying to a customer... as opposed to the other way around!

0 Upvotes
Davegainford
Member

auto log on by default

SOLVE

Before you clicked when you wanted to log not unclick why has it changed and why doesnt it do what it used to and just recognise the last thing you selected which solves everyones issues

Davegainford
Member

auto log on by default

SOLVE

This has just happened on Gmail not sure if its a upgrade but I do not want to log all emails only the ones I want is there a way to not set it as default, before I selected log and track if I wanted to.

0 Upvotes
dhavalbhatt
Member

auto log on by default

SOLVE

this is a messed up upgrade. 

I use gmail to write emails to my friends and family. i do not want to add them in CRM.

Make auto-log turn off!!!

0 Upvotes