Email Marketing Tool

rizq786
Contributor

Workflow Number in Delay Feature

This was a neat feature that could assess how records are moving through a nurture sequence and now that has been replace with Active contacts in this action without giving me the number in that delay, 

 

when you click it just shows a list of the records and doesnt give you a number 

 

Hubspot please bring this feature back and i really dont understand the logic of it in the first place.

 

 

6 Replies 6
KatePidgeon
Contributor

Workflow Number in Delay Feature

Totally agree - came here looking to see why this has changed to be *less* useful - it's now impossible to see where the majority of contacts are. The info is clearly available (because you can click to see the individuals), why not display it as before?

rizq786
Contributor

Workflow Number in Delay Feature

thanks @KatePidgeon please head on over to upvote the idea -lets get this feature back!
https://community.hubspot.com/t5/HubSpot-Ideas/Display-number-of-contacts-in-a-workflow-delay/idi-p/...

0 Upvotes
DominikRich
Participant

Workflow Number in Delay Feature

Hey @hubspot, 

 

I totally agree with @rizq786! It was so helpful in our working together between Marketing and Sales having transparent how many contacts are in the single actions of workflows, e.g. to know how many will soon be pushed to sales colleages to work on those leads.

 

Now with the intransparent "Active contacts in this action" without any number or other possibility to find out the quantity they lose motivation. 😞

 

Best regards,

Dominik

rizq786
Contributor

Workflow Number in Delay Feature

thanks @DominikRich  please head on over to upvote the idea -lets get this feature back! thanks for supporting really frustrated at this change.
https://community.hubspot.com/t5/HubSpot-Ideas/Display-number-of-contacts-in-a-workflow-delay/idi-p/...

0 Upvotes
TomM2
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Workflow Number in Delay Feature

Hey @rizq786 great suggestion! It might be a good idea to post this over on the ideas forum

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
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rizq786
Contributor

Workflow Number in Delay Feature

I find it rather obsolete to post it in the ideas forum on a feature that was pre-existing before the change. but if it means we can get this number to show back in workflows then I shall post it there.