Email Marketing Tool

DMcManus1
Member

Where has the file library gone?

It used to be library files - but now when i click library I get templates/meeting scheduler/documents/playbook/snippets and my images are not in any of those?  Live chat says they dont know to post here?

0 Upvotes
4 Replies 4
kennedyp
Community Manager
Community Manager

Where has the file library gone?

Hey @DMcManus1 and @karstenkoehler! Thanks for the discussion. I am able to see Files under Library on my end. Maybe it is a permissions issue on your end? Feel free to attach a screenshot of your Library options if you are still experiencing this. 

 

Screenshot 2025-01-27 at 5.09.04 PM.png


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CDonegan
Member

Where has the file library gone?

CDonegan_0-1738787185823.png

No files option for me.

 

 

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karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Where has the file library gone?

Hi @DMcManus1,

 

I don't know why it has been removed from the navigation but you can access it via this link:

https://app-eu1.hubspot.com/files/123456789/

 

Simply replace the number at the end with your own portal ID.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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CDonegan
Member

Where has the file library gone?

That seems VERY intuitive.

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