Where can I set up new subscription types ?

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New Contributor

I want to create new email subscription types.

 

In my settings i dont manage to find the "subscription types tab" as explain in this tutorial (knowledge.hubspot.com/articles/kcs_article/contacts/how-do-subscription-preferences-and-types-work):

  • In your HubSpot account, click the settings icon settings in the main navigation bar.
  • In the left sidebar menu, click Marketing > Email.
  • Click the Subscription Types tab.

Did you notice this ? Can anyone help me ?

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Community Thought Leader | Diamond Partner

Hi @ClaudineO 

 

Which Marketing Hub do you have? You need starter or higher, not free, to be able to create custom subscription types.

 

If you have the correct product, can you check if you have the right permissions?

 

Hope this helps.

Phil Vallender | Inbound marketing for B2B technology companies
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Community Thought Leader | Diamond Partner

Hi @ClaudineO 

 

Which Marketing Hub do you have? You need starter or higher, not free, to be able to create custom subscription types.

 

If you have the correct product, can you check if you have the right permissions?

 

Hope this helps.

Phil Vallender | Inbound marketing for B2B technology companies
Reply
0 Upvotes
New Contributor

Thank you for your reply.  I have the free plan. So i undesrtand why I cannot create new types. Have a nice day ;-)

Claudine