Email Marketing Tool

Mignon
Member

When has an email been counted as opened

SOLVE

Hello,

 

can somebody tell me, when an email is counted as opened. 

Is it a downloaded Pixel? A downloaded image?

Is a preview already counted as opened?

Where can i read the information?

 

Thanx for your help in advance!

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1 Accepted solution
shearn
Solution
Key Advisor

When has an email been counted as opened

SOLVE

"HubSpot is able to track email opens by embedding a one-pixel invisible image into the message once it is sent. When your recipient views the email and the image loads, HubSpot counts this as an open."

 

Full Academy article here: https://knowledge.hubspot.com/articles/kcs_article/email/how-does-hubspot-calculate-email-opens 

 

 

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1 Reply 1
shearn
Solution
Key Advisor

When has an email been counted as opened

SOLVE

"HubSpot is able to track email opens by embedding a one-pixel invisible image into the message once it is sent. When your recipient views the email and the image loads, HubSpot counts this as an open."

 

Full Academy article here: https://knowledge.hubspot.com/articles/kcs_article/email/how-does-hubspot-calculate-email-opens 

 

 

Did my post help answer your query? Help the Community by marking it as a solution.