What Exactly Does The Marketing Email Filter "Contact received" Mean?


Hi There,


I am wondering what exactly the Marketing email filter "Contact received" means? I was using it in addition to "Contact Sent" but the number is drastically different from the actual metrics for that email for the number of sent. I was unable to find a clear explanation in any documentation.


Thank you for your help!


1 Reply 1
Recognized Expert | Platinum Partner

Hi @marymartin28,


Marketing Email Received is the same as Marketing Email Delivered. If the email bounced when sending, the recipient that bounced would not show up when using the filter, "Marketing Email Received".



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Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer