Website server or domain hosting server

[IBrown4]

Hi everyone,
We are getting the errors "SPF doesn't include Hubspot" and "No DMARC policy"

Could you tell me if I should change the DNS settings on the website server or on the server where the domain is hosted?

Our website is on one server but the domain is hosted by Godaddy.

Thanks for any help you can give.
Regards
Ian

[DRiddle9]

Hi Ian, I ran into a similar snag a while back when trying to sort out SPF and DMARC issues on my site. A friend of mine, who uses GITC for hosting, found that the root of the problem was with the DNS settings on the domain registrar rather than the hosting server itself. It might be worth double-checking GoDaddy’s DNS configuration to ensure all the necessary records are in place. Hope this helps and good luck troubleshooting!

[JKashmire]

You’ll want to adjust the DNS settings on the server where your domain is hosted—so in your case, that’s GoDaddy. You can add the necessary SPF records there to include HubSpot.

When I was setting up my own site, I faced similar issues. It took a bit of digging, but once I got the DNS right, everything fell into place. If you ever need more reliable hosting options, check out blueangel.host. They have solid performance and easy management that could save you some trouble down the line.

[Jnix284 · Accepted solution]

@IBrown4 you're going to want to configure your email sending domain, here are the instructions.

This will require you to take information from HubSpot and update it in your DNS records within GoDaddy.

[IBrown4]

Hi Jennifer and many thanks for your input. Let me take a look at this.

[Jnix284]

you're welcome @IBrown4, happy to help if you run into questions!