Email Marketing Tool

NSinghal5
Membro

Unsubscribe Reason

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Hello At the bottom of the email, there is an unsubscribe link. When someone clicks on this, there is only one button that says "Unsubscribe from all communication". I want to add a dropdown on the top of it so that I can ask the reason for unsubscribing. Can someone please help me with how can I add that? Regards

1 Solução aceita
karstenkoehler
Solução
Membro do Hall da Fama | Parceiro
Membro do Hall da Fama | Parceiro

Unsubscribe Reason

resolver

Hi @NSinghal5,

 

This is unfortunately not possible at this stage, see these earlier discussions on the topic:

How to add a question about an unsubscribe reason on the unsubscribe (confirmation) page

Add a REASON option to the UNSUBSCRIBE page - Help Please!

 

Some users have already requested this from the product team here, I'd recommend commenting with your use case and upvoting.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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1 Resposta 1
karstenkoehler
Solução
Membro do Hall da Fama | Parceiro
Membro do Hall da Fama | Parceiro

Unsubscribe Reason

resolver

Hi @NSinghal5,

 

This is unfortunately not possible at this stage, see these earlier discussions on the topic:

How to add a question about an unsubscribe reason on the unsubscribe (confirmation) page

Add a REASON option to the UNSUBSCRIBE page - Help Please!

 

Some users have already requested this from the product team here, I'd recommend commenting with your use case and upvoting.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.