Unsubscribe Reason

[NSinghal5]

Hello At the bottom of the email, there is an unsubscribe link. When someone clicks on this, there is only one button that says "Unsubscribe from all communication". I want to add a dropdown on the top of it so that I can ask the reason for unsubscribing. Can someone please help me with how can I add that? Regards

[karstenkoehler · Accepted solution]

Hi @NSinghal5,

This is unfortunately not possible at this stage, see these earlier discussions on the topic:

How to add a question about an unsubscribe reason on the unsubscribe (confirmation) page

Add a REASON option to the UNSUBSCRIBE page - Help Please!

Some users have already requested this from the product team here, I'd recommend commenting with your use case and upvoting.

Best regards!