Unsubscribe Customers from Certain Sales Campaigns.

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New Contributor

Hello,

 

Our company has several different email campaigns that we send out. We would like to unsubscribe some of our customers from certain emails WITHOUT unsubscribing them from all emails. 

 

We would like to keep them in the loop, but we would not like them to receive certain emails.

 

Thanks for any help.

Matt

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Community Thought Leader

Hi @FIT_MattF

 

Are the campaigns you speak of:

 

a) manual email sends?

b) workflow sends?

c) blog digests?

 

If they are a) manual email sends, you should create a list of all customers and exclude that list on the recipients page of the email setting. 

 

If they are b) workflow sends you can use the list of customers as a suppression list in the workflow settings

 

If they are c) you will have to unsubscribe all customers (manually or by workflow) from the relevant blog subscription. 

 

Hope this helps. 


Did my post help answer your query? Help the Community by marking it as a solution.

Phil Vallender

Inbound marketing for B2B technology companies
Diamond HubSpot Partner

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Community Thought Leader

Hi @FIT_MattF

 

Are the campaigns you speak of:

 

a) manual email sends?

b) workflow sends?

c) blog digests?

 

If they are a) manual email sends, you should create a list of all customers and exclude that list on the recipients page of the email setting. 

 

If they are b) workflow sends you can use the list of customers as a suppression list in the workflow settings

 

If they are c) you will have to unsubscribe all customers (manually or by workflow) from the relevant blog subscription. 

 

Hope this helps. 


Did my post help answer your query? Help the Community by marking it as a solution.

Phil Vallender

Inbound marketing for B2B technology companies
Diamond HubSpot Partner

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New Contributor

I believe they are workflow sends. 

 

Thanks for the help. I will try that.

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