Unbolded email text showing as bold in Outlook 2016 and 2013 on Windows 7
Apr 20, 2018 3:25 PM
When I set up an email draft using HubSpot's "Plain Email" template (as instructed in this knowledge base article) and send a test email to myself, all of the words appear bolded even though the drafted email's text has not been bolded. I am able to adjust the main body of my email to be un-bold, however, I can't figure out a way to un-bold my email's footer.
It only appears bold when viewing in Outlook 2016 and Outlook 2013 on Windows 7 Professional OS. When I test in other email clients such as Gmail or in Outlook 365 (both using Chrome as my browser), the font appears at its regular weight / un-bolded.
Has anyone run into this before, and if so how were you able to fix the problem? Ideally, I'd like to feel confident that all of the recipients of my email will see the email's text as non-bold.