Email Marketing Tool

SReam
Miembro

URL in email generating error

I have a static, simple email I am trying to send out. When I test the URL prior to sending a test it previews and loads properly going to https://cve.mitre.org/cgi-bin/cvekey.cgi?keyword=CVE-2022-23635%5d 

 

But in a test email, Hubspot adds a string to the end that creates an error so it won't load. Is there a way to override this so the URL can load properly?

https://cve.mitre.org/cgi-bin/cvekey.cgi?keyword=CVE-2022-23635%5D&_hsmi=2&_hsenc=p2ANqtz-_eCKX3wqCK... 

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2 Respuestas 2
karstenkoehler
Miembro del salón de la fama | Partner
Miembro del salón de la fama | Partner

URL in email generating error

Hi @SReam,

 

Under Settings > Marketing > Email > Tracking, you can choose to not add source tracking tacks and to disable the identity tracking. I'd recommend trying that and testing again.

 

If that doesn't work, other users were successful by creating a tracking link the HubSpot tracking link URL builder.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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SReam
Miembro

URL in email generating error

Thanks for the suggestions. Unfortunately, neither of these have worked and
are still resulting in a load error. I have a feeling the issue is on the
domain side but it's unfortunate I can't send this email out of Hubspot.
Open to any other suggestions you may have.

Thanks,
Shannon
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