Trying to auto assign inbound inbox to a user each time

[MLee5]

Hello all - two quick questions.

We're setting up our inbound customer service email account.

1) it's called custserv@XXX.com and we want it to make the owner of these inbound emails to be all be custserv@XXX.com - which we set as a user in setup.

a) I can't figure out how to make it the owner.

2) also how can I turn each of these inbound into a marketing (as opposed to non-marketing) concept automatically? or optimally into a list called "XXX marketing list"

3) Lastly, does anyone have a suggestion on best ways to block out spam mail from this account so all those spam mails don't become part of our marketing?

Thank you.

Michael

[sharonlicari]

Hey @MLee5 

Thank you for reaching out, apologies for the delayed reply.

I can see you have a ticket opened with our Technical Support team, is anything else we can help you with related to this topic?

Thanks

Sharon 

[MLee5]

Thank you - no I still don't have an answer as how to make inbound team emails automatically assigned to a list.  Is it easy?  Thank you.

Michael