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eden09
参加者

Tracking Codes in Outlook

解決

Is there a way to inset a HubSpot tracking code into an Outlook email (not sent from HubSpot) to allow marketing visibility into sales sent emails?

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shearn
解決策
キーアドバイザー

Tracking Codes in Outlook

解決

I don't believe this is an option. Marketing emails require a number of unique settings before you are able to send them to contacts. Sales emails are simple 1-to-1 communications which can easily be tracked from your Outlook in HubSpot using the Outlook integration.

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trevordjones
キーアドバイザー | Diamond Partner
キーアドバイザー | Diamond Partner

Tracking Codes in Outlook

解決

@Hi @eden09 and @shearn,

 

Actually, there is s a solution for this.  It's the HubSpot sales add-in for Outlook.  Assuming you have the HubSpot CRM installs (and why not, it's free). The add-in allows you to log emails to the CRM, and they do show up in contacts in marketing.  

 

It also allows you to track opens, and records an open for each time the prospect opens the email.  A word of caution though - I would avoid sending emails to multiple people, because the app only knows that the email was opened, not who opened it.  If a salesperson CC's their boss  and the boss opens it, that's an open.

 

- Trevor

- Trevor
If my post solves your problem, please accept it as a solution.

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jmg52869
メンバー

Tracking Codes in Outlook

解決

Email Tracking Code is too long.... My clients are complaining that they have to scroll all the way to the right and back and forth to read my emails. 

 

Any fix for this?

Thanks,

Jaimie

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eden09
参加者

Tracking Codes in Outlook

解決

Thank you Trevor! 

 

I looked into that option, and the challenge with that is we would be tracking too many emails due to the types of communication our sales department is in charge of. I was hoping for an embed code we could attach to specific emails, but for now we will keep sending directly from HubSpot! 

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shearn
解決策
キーアドバイザー

Tracking Codes in Outlook

解決

I don't believe this is an option. Marketing emails require a number of unique settings before you are able to send them to contacts. Sales emails are simple 1-to-1 communications which can easily be tracked from your Outlook in HubSpot using the Outlook integration.

Did my post help answer your query? Help the Community by marking it as a solution.
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