We use cookies to make HubSpot's community a better place. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. To learn more, and to see a full list of cookies we use, check out our Cookie Policy (baked goods not included).

Allow cookies

Track Replies to My Email Campaigns

SOLVE
acaringi
Occasional Contributor

‎Dec 9, 2016 4:43 PM

We regularly send out newsletters where the goal is to get the recipient to reply to the email instead of clicking a link. It's been historically pretty hard to track this, as the "reply-to" email is set to the owner of the lead (resulting in the replies going to various different sales reps). Does Hubspot offer any way to track when an email sent from the marketing platform is replied to? 

Campaigns Contacts Email
Reply
30 Replies 30
mattbenati
Occasional Contributor

‎Nov 20, 2020 10:48 PM

Hi Daniel - many HubSpot customers use LeadGnome to solve this gap in the HubSpot platform. If you're interested in learning more, please feel free to reach out to me directly (matt@leadgnome.com).

Reply
0 Upvotes
Track Replies to My Email Campaigns
Marketing
Nov 20, 2020