Track Replies to My Email CampaignsSOLVE
Dec 9, 2016 4:43 PM
We regularly send out newsletters where the goal is to get the recipient to reply to the email instead of clicking a link. It's been historically pretty hard to track this, as the "reply-to" email is set to the owner of the lead (resulting in the replies going to various different sales reps). Does Hubspot offer any way to track when an email sent from the marketing platform is replied to?
Solved! Go to Solution.
Apr 23, 2021 4:35 AM
this is now live to all customers, with documentation here on how it works, and how to set it up. Feel free to continue to leave feedback here on how it works, and if you run into any issues please reach out through the normal HubSpot support channels.
Thank you and Happy friday!